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rushmore casino

Discussion in 'Ask the Meister' started by mollypenny, Aug 13, 2008.

    Aug 13, 2008
  1. mollypenny

    mollypenny Experienced Member

    school bus driver
    Has anyone been having problems with rushmore casino? I haven't been able to log in to the site all day. I'm getting a little concerned because I have a withdrawal pending. I tried to access thier web page but it won't download either. I don't have the phone number to call them. Thanks all for any help.:eek2:
  2. Aug 13, 2008
  3. LaHutti

    LaHutti Sr. ÜberUnter Ass. Man. webby PABnonaccred PABaccred

    East and West
    Found this number for their support. 1-800-488-1746

    Hope it works for you
  4. Aug 13, 2008
  5. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Jade has admitted in another thread that they were having some slight problems with payment. While its still early days they should have taken the trouble to notify players of any downtime problems otherwise wild guesses will be made especially on their ability to pay.
  6. Aug 13, 2008
  7. mollypenny

    mollypenny Experienced Member

    school bus driver
    Just wanted to let you all know that I was able to log in to chat the morning. Here is a copy of the chat and i'm not to happy.

    Chat Transcript
    info: Please wait for a site operator to respond.
    info: You are now chatting with 'Candace'
    Candace: Hello, how may I help you?
    mollypenny: i was checking on my withdrawal
    mollypenny: wondering when it will process
    Candace: I'm just checking your account. Please bear with me one moment.
    mollypenny: ok
    Candace: that should be processed today or tomrorow
    mollypenny: ok is that going to be money gram?
    Candace: yes, it will be sent moneygram
    mollypenny: thank you for your help
    Candace: however we do have a waiting list for sending the moneygrams at the moment because of the issues within our bank so we should have the reference number for you about 10-12 days after the withdrawal is processed
    Candace: You are welcome :)
    mollypenny: what
    mollypenny: 10 to 12 days
    Candace: after it is processed it will be about 10 to 12 business days until you receive it
    mollypenny: last time it didn't take so long why so song now
    Candace: after processing 10-12 business days to arrive to you is the standard length of time
    mollypenny: i thoght money gram was faster for you folks but i guess not
    Candace: sorry for the wait
    mollypenny: ok thank you
    Candace: You are welcome :)

    The last time I withdrew by Money Gram I had it in 3 days. If this is now the case then I won't be playing at rushmore anymore. Unreal. :mad:

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