juliepiggott
Dormant Account
- Joined
- Oct 7, 2012
- Location
- Australia
Ruby Slots - Surprise payment!!!
Surprise, Surprise, Surprise, I just got a real surprise, it wasn’t an early present from Santa but it was something so remarkable that I must share it with you immediately...... I just received $200 from Ruby Slots.
Now this doesn't sound too astounding I know, but when you consider that I was contacted by the casino, after they read my post on Casinomeister "Nov 18th Ruby Slots wiped my jackpot winnings".Ouch the truth does sting a little especially when it’s in print! So much so, that it prompted the Casino to email me; offering an explanation of sorts..for their previous actions (wiping winnings) and an offer of $200 cash payable immediately to a nominated Netteller or moneybooker account.
Yeah right! thought I, almost not worth wasting my time replying. But Christmas, goodwill, faith n all that stuff urged me to reply. So earlier today I sent a very short reply with the info for depositing into my moneybooker account. Wasn't I shocked to receive notice of a deposit $200, a few hours later!
Of course this amount falls way short of the original amount that was wiped... and the explanation I received for wiping my funds (jackpot n all) was that... " I am from Australia and not eligible to play at that Casino" Well that was news to me , but fair enough, can’t argue with that one, is Black N white. What is arguable though is being expected to believe that the Casino just kept missing this vital piece of information - again and again.... (Australian) missed it in my email address when sending all those emails, missed it during my account registration- must of because it was accepted and missed it when awarding me some bonus money, turns out these were all done "in error". Such silly sods, lucky for them I helped sort this out very quickly..... All it took was a good old win, jackpot and all, for the Casino to realise this awful error had occurred.
Ah! never mind - am well and truly over it, so over it in fact, I had not attempted any further contact with the Casino, so credit where its due, it was a pleasant surprise to be contacted by "Cindy Greco" from Ruby Slots with some answers and some of my winnings.
Merry Christmas to you all! [/FONT]
Julie
Surprise, Surprise, Surprise, I just got a real surprise, it wasn’t an early present from Santa but it was something so remarkable that I must share it with you immediately...... I just received $200 from Ruby Slots.
Now this doesn't sound too astounding I know, but when you consider that I was contacted by the casino, after they read my post on Casinomeister "Nov 18th Ruby Slots wiped my jackpot winnings".Ouch the truth does sting a little especially when it’s in print! So much so, that it prompted the Casino to email me; offering an explanation of sorts..for their previous actions (wiping winnings) and an offer of $200 cash payable immediately to a nominated Netteller or moneybooker account.
Yeah right! thought I, almost not worth wasting my time replying. But Christmas, goodwill, faith n all that stuff urged me to reply. So earlier today I sent a very short reply with the info for depositing into my moneybooker account. Wasn't I shocked to receive notice of a deposit $200, a few hours later!
Of course this amount falls way short of the original amount that was wiped... and the explanation I received for wiping my funds (jackpot n all) was that... " I am from Australia and not eligible to play at that Casino" Well that was news to me , but fair enough, can’t argue with that one, is Black N white. What is arguable though is being expected to believe that the Casino just kept missing this vital piece of information - again and again.... (Australian) missed it in my email address when sending all those emails, missed it during my account registration- must of because it was accepted and missed it when awarding me some bonus money, turns out these were all done "in error". Such silly sods, lucky for them I helped sort this out very quickly..... All it took was a good old win, jackpot and all, for the Casino to realise this awful error had occurred.
Ah! never mind - am well and truly over it, so over it in fact, I had not attempted any further contact with the Casino, so credit where its due, it was a pleasant surprise to be contacted by "Cindy Greco" from Ruby Slots with some answers and some of my winnings.
Merry Christmas to you all! [/FONT]
Julie
