RTG's official website almost gone

[johnwater]

This particlular subject of slots % changing is interesting so I did ask someone at an RTG I play at and he said the slots can be fixed at 92, 95 or 97% nothing more and certainly nothing less.
They have theirs at 95% for fear of what the 97% setting would do to them as overall they have paid out more than the 95% from the slots.

I think the point that the Meister raised is very interesting with Playtech casinos not receiving as many bad posts as before. I think this might be down to them not having as many English speaking players now, their main casinos concentrate on the French, Italian, Spanish etc markets so an English forum might not be the place they would post at.

I would love to speak those languages and check out all the Playtech player complaints on the foreign forums though. I bet the complaints are still coming in, just not in English...

 

[lojo]

Here's my get.
Some purveyors are paying out more than others.

 

[Alexandre]

Hi Johnwater,

Thanks for the confirmation.
Could you tell from which casino you got it and when ?

 

[Casinomeister]

Just to avoid any confusion. The PAB section (complaints) has nothing to do with complaints posted in the forum. Many of the complaints submitted to me via PAB are never posted.

 

[XXLClubCasino]

This particlular subject of slots % changing is interesting so I did ask someone at an RTG I play at and he said the slots can be fixed at 92, 95 or 97% nothing more and certainly nothing less.
They have theirs at 95% for fear of what the 97% setting would do to them as overall they have paid out more than the 95% from the slots.

I think the point that the Meister raised is very interesting with Playtech casinos not receiving as many bad posts as before. I think this might be down to them not having as many English speaking players now, their main casinos concentrate on the French, Italian, Spanish etc markets so an English forum might not be the place they would post at.

I would love to speak those languages and check out all the Playtech player complaints on the foreign forums though. I bet the complaints are still coming in, just not in English...

I don't think the amount of complain is meaningful, all casinos have complains, where money is involve you always have different point of views about any given situation.

What really matters is how you handle complains and how you find a fair resolution to conflicts where both parties are satisfy by the end result. Also the pure amount of complains give absolutely no insights of a casino reputation. Big casinos with a lot of players will have more complains than small one like our casino (4 complains in one year, all resolved and one currently pending).

Absolute numbers won't talk here and to get relative numbers will be quite difficult as no casinos will give their numbers of active players.

Also I don't believe that the software providers have anything to do with the numbers of complains as the operator is solely responsible on how he handles the players. The only responsibility that software providers have is to make sure their clients have the needed financial background, are not criminals and have some knowledge in the gambling industry. Big software providers will also make sure on how their customers operate with their software but this is a self regulated organ that will only assist the communication between the parties and give professional "impartial" advices. The finale decision will always be in the hand of the casino owner and not the software provider.

 

[Zaqwert]

The reason the RTG website has disappeared is because RTG is in the middle of a pretty big transition.

The company was recently sold and operations are moving to Costa Rica (they were formerly based in Atlanta).

This is of course fall out from UIGEA.

 

[tennis_balls]

This is the third time I hear the adjustable payout% range for RTG slot from a
reliable source, but I was already sure it was the case. The problem is not that the software CAN be set to 80% payout, the problem is that IF some casino does it, you have no way to tell so.

are RTG operators able to adjust payout for individual slots or only for the whole package?

 

[jetset]

The reason the RTG website has disappeared is because RTG is in the middle of a pretty big transition.

The company was recently sold and operations are moving to Costa Rica (they were formerly based in Atlanta).

This is of course fall out from UIGEA.

Now that's really interesting - and I note from your profile that you probably speak from experience and with knowledge.

Are you involved in the move?

Who bought RTG and why hasn't it been announced? Any online gambling industry characters involved in the deal that we might know?

When did this happen?

What's happening to Michael Staw, Mike McMain, Brian English, Steve Brierley etc etc?

Have there been many lay-offs?

Are all operations moving to Costa Rica?

 

[catrina m]

I just 'got the feeling' (lost my ass) in an RTG session, that the get can be set below 75%. And my 'gut' (wallet) isn't usually wrong on slots.

I said I need my head examined if I deposit in another RTG so I do.

They are all take and no give, have noticed this for a month. several deposits today and they went fast. Too fast for it to be fair.

I am quitting RTG slots for good. Would rather give it to charity.

 

[Alexandre]

Now that's really interesting - and I note from your profile that you probably speak from experience and with knowledge.

Are you involved in the move?

Who bought RTG and why hasn't it been announced? Any online gambling industry characters involved in the deal that we might know?

When did this happen?

What's happening to Michael Staw, Mike McMain, Brian English, Steve Brierley etc etc?

Have there been many lay-offs?

Are all operations moving to Costa Rica?

Jetset, The Eye which sees everything
After reading Zaqwert old posts, I'm asking myself something.
Could we assume that RTG slots are really random, but that operators could ajust the payout ratio not having influence on the odds of the game (we've assumed it's random) but on the payout table ?
For example a combination of symbols would pay 8 when the slot have a 92% PR instead of 10 when the slot have a 96% PR.
I'm asking that because I know that in land based French casinos, that's how operators adjust the payout on US manufactured slots and video pokers (Bally for example), on the demand of the French government.
In France it's the government which determines the payout ratio, it have to be between 85% and 95%.
This wouldn't be evil, would it ?

 

[Zoozie]

Could we assume that RTG slots are really random, but that operators could ajust the payout ratio not having influence on the odds of the game (we've assumed it's random) but on the payout table ?
For example a combination of symbols would pay 8 when the slot have a 92% PR instead of 10 when the slot have a 96% PR.

Exacltly. I have been asking myself that question many times for RTG slot. Only way would be to also change the reel or as you suggest, they are not 'random' at all. Ie. the reels are not used to determine win as they should be, but just showing a win generated by other methods. For MG I have confirmed the reels are used and I hope and also believe it is the same for most other softwares.

Zoozie

 

[Zaqwert]

I'm no longer with RTG (because of the move) but I can ensure everyone that that software was/is completely fair.

the operators have no control over its other than the customizable options presented to them (all of which have been tested).

The slots are spin tested hundreds of millions of times to ensure payout %'s.

The options for the RTG slots really do not vary all that much (aka they can't set absured payout %'s of like 80%) so your best bet is probably picking the one that has the highest random jackpot and playing it.

Your odds of winning it are the same, but at least if you get lucky you'll get a bigger pay day.