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RTG player logs?

Discussion in 'Online Casinos' started by drhein, Feb 4, 2004.

  1. drhein

    drhein Dormant account

    Does anyone know if the RTG software has a game log similar to Microgaming's Playcheck? Even if it is only available to the casino operator? I've seen their "session log" and that's not what I am looking for (that's more like Cashcheck on the MG software). I need to know if they have available to them something that shows each game played, the result, and the account balance after.

    Thanks in advance for any info!
  2. caps

    caps Dormant account

    Yes, they do maintain that information, though it's not available to the player through the software interface. One can make a request to the casino, and, depending upon the particular RTG and its trustworthiness, it can send it to you. I haven't had a problem getting this sort of thing from better RTGs.
  3. cipher

    cipher Banned member - being a jerk

    I've received the logs that your talking about CAPS and though they are requested by the particular RTG Licensee they do come to the player directly from RTG in Atlanta, Georgia. Have a good one.

  4. Jblack

    Jblack Dormant account

    How do I get these? Can I email RTG and just have them via email? The casino will not provide this to me when I ask.
  5. cipher

    cipher Banned member - being a jerk

    In my case I initially requested the log data files through the casino Virtual Casino when they refused that request I emailed:

    This email is not visible to you.

    Michael Staw is the Chief Executive Officer of Realtime Gaming after that I received the files from REALTIME GAMING INVESTIGATIONS in about (48) hours by email. Hope this helps.
  6. drhein

    drhein Dormant account

    Thanks Cipher! Hopefully this information will assist me also :)
  7. cipher

    cipher Banned member - being a jerk

    Your most welcome.

  8. jetset

    jetset Ueber Meister CAG

    Maybe Pirate of C21 should follow this route as well seeing as Hampton have ignored his attempts to get his logs?

    What do you think, Cipher?
  9. cipher

    cipher Banned member - being a jerk

    Hi Jet,

    Yes and I did suggest that to him a week or 10 days ago something like that. Have a good one.

  10. caruso

    caruso Banned User - repetitive violations of <a href="ht

    That's a handy email, Cipher, thanks. I didn't know we had direct lines to The Man Himself.

    Definately one to file away for possible future use.

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