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RTG player logs?

Discussion in 'Online Casinos' started by drhein, Feb 4, 2004.

    Feb 4, 2004
  1. drhein

    drhein Dormant account

    Chandler (one who makes candles)
    Iowa, USA (brrrr)
    Does anyone know if the RTG software has a game log similar to Microgaming's Playcheck? Even if it is only available to the casino operator? I've seen their "session log" and that's not what I am looking for (that's more like Cashcheck on the MG software). I need to know if they have available to them something that shows each game played, the result, and the account balance after.

    Thanks in advance for any info!
  2. Feb 4, 2004
  3. caps

    caps Dormant account

    Yes, they do maintain that information, though it's not available to the player through the software interface. One can make a request to the casino, and, depending upon the particular RTG and its trustworthiness, it can send it to you. I haven't had a problem getting this sort of thing from better RTGs.
  4. Feb 4, 2004
  5. cipher

    cipher Banned member - being a jerk

    I've received the logs that your talking about CAPS and though they are requested by the particular RTG Licensee they do come to the player directly from RTG in Atlanta, Georgia. Have a good one.

  6. Feb 11, 2004
  7. Jblack

    Jblack Dormant account

    How do I get these? Can I email RTG and just have them via email? The casino will not provide this to me when I ask.
  8. Feb 14, 2004
  9. cipher

    cipher Banned member - being a jerk

    In my case I initially requested the log data files through the casino Virtual Casino when they refused that request I emailed:

    This email is not visible to you.

    Michael Staw is the Chief Executive Officer of Realtime Gaming after that I received the files from REALTIME GAMING INVESTIGATIONS in about (48) hours by email. Hope this helps.
  10. Feb 14, 2004
  11. drhein

    drhein Dormant account

    Chandler (one who makes candles)
    Iowa, USA (brrrr)

    Thanks Cipher! Hopefully this information will assist me also :)
  12. Feb 14, 2004
  13. cipher

    cipher Banned member - being a jerk

    Your most welcome.

  14. Feb 14, 2004
  15. jetset

    jetset RIP Brian CAG

    Senior Partner, InfoPowa News Service
    Maybe Pirate of C21 should follow this route as well seeing as Hampton have ignored his attempts to get his logs?

    What do you think, Cipher?
  16. Feb 14, 2004
  17. cipher

    cipher Banned member - being a jerk

    Hi Jet,

    Yes and I did suggest that to him a week or 10 days ago something like that. Have a good one.

  18. Feb 14, 2004
  19. caruso

    caruso Banned User - repetitive violations of 1.6 - troll

    Casino apologist
    That's a handy email, Cipher, thanks. I didn't know we had direct lines to The Man Himself.

    Definately one to file away for possible future use.

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