- Joined
- Jun 18, 2019
- Location
- Edinburgh
Hello all,
I am new here and yes unfortunately this is one of these SE deposit cases.
Basically, I self excluded from BET UK on 18/06/2018 for a period of 5 years. BET UK and Royal Panda have confirmed to me just last week that my self exclusion should have been across all the sister companies within Leo Vegas group and Royal Panda.
Unfortunately this was not the case. My SE for royal Panda and all the other sister companies only went live as of 10/06/2019.. during this time I deposited and played with (No withdrawals) £49,000.
Within each account I have used the same name, DOB, address email address. I have not try to manipulate any self exclusion system or create any duplicate accounts.
Do I have a case to claim back these deposits?
I appreciate the help guys as I am really lost and confused.
Thanks,
Mark
I am new here and yes unfortunately this is one of these SE deposit cases.
Basically, I self excluded from BET UK on 18/06/2018 for a period of 5 years. BET UK and Royal Panda have confirmed to me just last week that my self exclusion should have been across all the sister companies within Leo Vegas group and Royal Panda.
Unfortunately this was not the case. My SE for royal Panda and all the other sister companies only went live as of 10/06/2019.. during this time I deposited and played with (No withdrawals) £49,000.
Within each account I have used the same name, DOB, address email address. I have not try to manipulate any self exclusion system or create any duplicate accounts.
Do I have a case to claim back these deposits?
I appreciate the help guys as I am really lost and confused.
Thanks,
Mark