Royal Panda bonus terms complaint

[Tirilej]

Just so I understand before playing here...

If I deposit £100 and opt for £100 bonus (Starting balance £200) and win say £2500 on Dead or Alive when playing within the first £100 - I can cash in no strings attached straight away without any wagering?

Yes you can. This is what they are saying about their bonuses:

When it comes to promotions, we like to do things differently. That’s why our bonuses are unique. Unlike other casinos, when you play at Royal Panda, you’ll always start playing with your cash balance first. When you make your first deposit, use our 100% welcome bonus, and immediately hit a big win, you can pay out instantly without being tied to any wagering requirements. Different? Most certainly. But we’d also like to think it’s better and fairer, too.

This also means, that if you don’t meet the wagering requirement for a promotion or bonus first time out, you can redeposit and keep on going until you do.

 

[Nicola]

Thanks for the reply.

So basically the same as LeoVegas, Mr Green and a few others - not quite so 'unique' then

Will give them a go and with them being fully UK Gambling Commission licenced I foresee no issues with playing.

 

[Tirilej]

Thanks for the reply.

So basically the same as LeoVegas, Mr Green and a few others - not quite so 'unique' then

Will give them a go and with them being fully UK Gambling Commission licenced I foresee no issues with playing.

Well, they still are but not just that part of it.

I suppose you've read what the others are saying? That you never can wager your bonus with anything else but cash.
Just make sure you hit something fast

 

[shanetospin]

Every now and then a thread pops up and entertains the hell out of me! This is one of them

I have to say my first thoughts were I could smell come serious manure, but seems the casino is genuine from the posts, backed up with evidence I like it when we are proven wrong!

Let's see if they stand the test of time!

 

[Nicola]

Very well looked after at Royal Panda, 1200 EUR withdrawal processed at 2.07am today without documentation. (Didn't enter bonus money thank goodness!)

Good selection of games and didn't notice any lag while playing. Fast and friendly support.

Special thanks to Ola and Mark

 

[Royal Panda]

Congratulations Nicola.. nice win!

 

[Googobucs]

This also means, that if you don’t meet the wagering requirement for a promotion or bonus first time out, you can redeposit and keep on going until you do.

Does this mean that if you do use the bonus funds and don't make WR that the WR rolls over and is tied to your future deposits? That's how I read it.

 

[Tirilej]

Does this mean that if you do use the bonus funds and don't make WR that the WR rolls over and is tied to your future deposits? That's how I read it.

You can continue playing with your bonus for as long as you want. You can reach a really nasty sum.
If you do that you can deposit and what wagering you have left from the former deposit + bonus is what is counting.
You don't need to start all over again.

You can of course ask them to remove the bonus and then take a new one, but that would be silly

 

[spintee]

I no its a few months old but can somebody update, We no the sites good to go now so just need some info on bonus,

If you get free spins and win 20 than you have to wager 700 real cash, But say you carry on playing with bonus and win 10k so decide to keep deposit to the wager is cleared (700)

Now here what I need to no, Will only the 20 from the free spins turn into cash and the rest of winnings void? or will the 10k go into funds aswell? Would be great for an update,

Thank You

 

[Royal Panda]

Hello, good evening!

In your example, you would only need to release the initial bonus amount of 20, by wagering 700, to release the full 10k.

If there's anything more I need to clarify, please let me know.

Looking forward to welcome you at Royal Panda!

Cheers

Mark

 

[spintee]

Hello, good evening!

In your example, you would only need to release the initial bonus amount of 20, by wagering 700, to release the full 10k.

If there's anything more I need to clarify, please let me know.

Looking forward to welcome you at Royal Panda!

Cheers

Mark

Yes I double read the rules again & help very good, & Believe me it takes alot for me to say CS are good

I was not sure if it was only the the original amount won that was aloud, But all clear now

I was stung by this the other day, I managed to clear a wager (For Once) & The buggers stung me & cleared my balance to 50 They will not see another 1p off me,

 

[philadelphia]

I should have read this threat before ....:notworthy

signed up at royal panda two days ago and wanted to give them a try, deposited 40 euros with 100% bonus.
80 euros,ok...I think I went down to 35 euros or so and got some good winnings (100 times bet but a few) ,played about 10 hours in two days,normally enough to fullfill wagering.
When my balance went down towards 200 ,I decided to withdraw 150 cause I lost much the last few weeks...and then the surprise came: just 78 euros spent on bonus wagering.
Cleared the bonus: Balance : 0
I know: First read the T&C , but this is really strange.
Support was friendly and try to reverse this....but if I will get the chance to withraw ,I first got to deposit.

I think ,I should leave this business ...and go fishing or something.

 

[spintee]

I think I join you on that fishing trip

Only real money counts towards wager, Best thing to do is try and go for gold and win big than deposit abit, and abit more to wager is met,

I should have read this threat before ....:notworthy

signed up at royal panda two days ago and wanted to give them a try, deposited 40 euros with 100% bonus.
80 euros,ok...I think I went down to 35 euros or so and got some good winnings (100 times bet but a few) ,played about 10 hours in two days,normally enough to fullfill wagering.
When my balance went down towards 200 ,I decided to withdraw 150 cause I lost much the last few weeks...and then the surprise came: just 78 euros spent on bonus wagering.
Cleared the bonus: Balance : 0
I know: First read the T&C , but this is really strange.
Support was friendly and try to reverse this....but if I will get the chance to withraw ,I first got to deposit.

I think ,I should leave this business ...and go fishing or something.

 

[philadelphia]

So, after my first bad experience (cause of the "strange" bonus rules) at royal panda, I gave it another try and was surprised of the friendly customer support.
Got a little luck after my second deposit and withdrew the double of my deposit amount via skrill, which was on my account about 12 hours later.
If you take the bonus, you have to know that only your cash balance is relevant for wagering, everything else is very trustworthy, thats all I can say after about 12 hours playing there (got birthday holidays)

 

[Perez777]

Fc*n terms

 

[Perez777]

I liked this casino, but it appeared that they have roguish bonus terms ((

 

[Perez777]

For such bonus terms it is necessary to send to a black list. Bitches.

 

[homerbert]

Lol, this is good terms. I have nothing bad about it. Why you so angry? Another one who not read all terms properly?

 

[Perez777]

Lol, this is good terms. I have nothing bad about it. Why you so angry? Another one who not read all terms properly?

good terms?to do deposits to finish wager?paid you $5 for this post?

 

[homerbert]

Nope, they credited me 50$ to play with. Wager free.
You can't read terms? You always play with real money with such system, you can withdraw anytime. And basically each bonus at royal panda it is free cash, which requires some WR. But you never tied to this WR.

 

[hedgehok]

For such bonus terms it is necessary to send to a black list. Bitches.

good terms?to do deposits to finish wager?paid you $5 for this post?

Time to calm down, that's not the way to complain about things.
If you have any specific problem feel free to contact the rep of the casino. He will help you out.

 

[Royal Panda]

I've just contacted Perez777 via PM to discuss his issues with our bonus. Thank you all.

 

[Perez777]

I apologize for emotions and thanks to the Royal Panda team (separately to Mark)

 

[Fabian1984]

I apologize for emotions and thanks to the Royal Panda team (separately to Mark)

They talk a lot off Bulllshit
I had now a Complaint at Askgamblers open

I had 135€ in my Acc and must deposit a lot to release the Money

10€ deposit 10€ Bonus

Wager ONLY with Cash i dont have Cash in my Acc so i must deposit!
SHAME ON YOU ROYALFRAUDPANDA!!!

Please blacklist this Casino!

 

[spintee]

They talk a lot off Bulllshit
I had now a Complaint at Askgamblers open

I had 135€ in my Acc and must deposit a lot to release the Money

10€ deposit 10€ Bonus

Wager ONLY with Cash i dont have Cash in my Acc so i must deposit!
SHAME ON YOU ROYAL*****PANDA!!!

Please blacklist this Casino!

Thats a bit harsh,

RoyalPanda is a good site and infact the bonus can work out in players favour, You can keep on playing and the wager does not increase if you win, Lets say you have 100 in bonus with 200 left to wager, Yes REAL cash only counts but if you win 10k than the wager is still 200,

Its not to every bodys taste I agree, But Fraud ? Far from it