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Roxy Palace refuses to pay credits for a successful deposit

Discussion in 'Casino Complaints - Non-Bonus Issues' started by bruinsdude, Dec 14, 2017.

    Dec 14, 2017
  1. bruinsdude

    bruinsdude Senior Member MM

    Occupation:
    Marketing
    Location:
    Canada
    Deposited at Roxy Palace (32 Red), deposit via e-wallet. Deposit was successful, receipt issued, transaction and reference numbers provided to Roxy, yet they still refuse to pay me my credits and deposit bonus, and are dragging their heels at fixing the issue. When pressed they insist they are only customer service and can't do anything for me. I am tired of hearing this. 32 red group have really gone down the toilet in my humble opinion. There have been too many issues lately, really wish I had posted now in retrospect each time they have acted in this type of manner. Why should a customer need to wait 24-72 hours after making a proper deposit before seeing credits?
     
  2. Dec 14, 2017
  3. ed skull murphy

    ed skull murphy Trollish behavior - quit the forum

    Occupation:
    N/A
    Location:
    Albion
    edit: wrong thread
     

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