Roxy Palace refuses to pay credits for a successful deposit

bruinsdude

Senior Member
PABaccred
mm1
Joined
Nov 24, 2013
Location
Canada
Deposited at Roxy Palace (32 Red), deposit via e-wallet. Deposit was successful, receipt issued, transaction and reference numbers provided to Roxy, yet they still refuse to pay me my credits and deposit bonus, and are dragging their heels at fixing the issue. When pressed they insist they are only customer service and can't do anything for me. I am tired of hearing this. 32 red group have really gone down the toilet in my humble opinion. There have been too many issues lately, really wish I had posted now in retrospect each time they have acted in this type of manner. Why should a customer need to wait 24-72 hours after making a proper deposit before seeing credits?
 
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