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"rountine maintance"

Discussion in 'Online Casinos' started by Fleur-De-Lis, Jul 9, 2008.

    Jul 9, 2008
  1. Fleur-De-Lis

    Fleur-De-Lis Senior Member MM

    I was playing in a nice casino, and got disconnected in the middle of a game session. Tried to re-login, no success. I contacted Live Help, and got this:

    Chat Transcript
    Rep: Thank you for contacting us, fleur. My name is Rep, how can I help?
    Rep: good Morning Fleur
    Fleur: Hello Rep
    Fleur: I was playing in Casino few minutes ago, and got disconnected. I can't login since then - tried half dozen times
    Fleur: Any idea what could be wrong? thanks
    Rep: the casino is down for an hour and a half as from now due to maintance work
    Fleur: I see... so it has nothing to do with my computer, thanks God ;)
    Fleur: so it is like - unavailable?
    Rep: no this is just rountine maintance should be up an running in an hour and a half Fleur
    Fleur: NP. thanks
    Rep: your very welcome

    How normal is this "rountine maintance" - shouldn't it be announced in advance, so we players could plan our gaming time and strategies? Or I am being way too demanding?... ;)

    P.S. When I was trying to login, there were no messages or alerts mentioning maintenance - just 'error' message, or 'can't establish connection' message. I thought my account might be blocked...
    Last edited: Jul 9, 2008
  2. Jul 9, 2008
  3. lauram

    lauram Dormant account

    self employed
    Same prob with a mg casino last week in mid of game session. I got the boot said login failure. Then another msg stating check your settings. So finally i did get hold of live help down for maintenance. I wish they would tell you that as logging in as i did same started playing with my files thinking i lost another dll.

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