Rome Casino - Problems with withdrawal

Jescobar

Dormant account
Joined
Apr 9, 2011
Location
Helsinki
Hi!

Here's the story:

I made a withdrawal request on 20th of March. After not receiving any information regarding this, I sent them an email on 12th of April asking about my withdrawal.

I got an answer 3 days later form Walter K., a withdrawal manager, asking for ID documents. Which I sent them almost instantly.
I then received a reply from Walter stating that the withdrawal was approved on the 16th and I would receive my money in the next 18 working days.

And I haven't heard from them since. It's been almost 2 months after my initial withdrawal request, and a month after the payment was finally approved (supposedly).

I keep getting ignored, I have sent them many emails, I have talked to a rep trough the chat and they always promise to email Walter and the financial department, but nothing seems to be happening.

And this is only 150$. This is a lot of money for me, and also I don't like getting scammed. :)

Thanks!
 

Seventh777

RIP Roy
Joined
Sep 28, 2010
Location
Planet Tharg, dark side, where nothing grows.
I noticed you are from Finland Jesco, and to the best of my knowledge there are no country restrictions for you to play at several of the accredited casinos here, I know this will not help your present predicament, but once bitten twice shy, check out the vast array of safe casino`s on the accredited list here before making any future deposits ;).
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
I keep getting ignored, I have sent them many emails, I have talked to a rep trough the chat and they always promise to email Walter and the financial department, but nothing seems to be happening.
The rep for Rome got banned here at CasinoMeister a few months ago, but you should still be able to get hold of him by e-mail:
noah@romepartners.com

If/when you do finally get your money, please take the advice given above and only play at reputable casinos.

Oh, and welcome to the best casino forum on the net! :thumbsup:
KK
 

Jescobar

Dormant account
Joined
Apr 9, 2011
Location
Helsinki
The rep for Rome got banned here at CasinoMeister a few months ago, but you should still be able to get hold of him by e-mail:
noah@romepartners.com

If/when you do finally get your money, please take the advice given above and only play at reputable casinos.

Oh, and welcome to the best casino forum on the net! :thumbsup:
KK

Thanks for the address!

Yes, I should have checked the casino first, lesson learned the hard way.
 

Jescobar

Dormant account
Joined
Apr 9, 2011
Location
Helsinki
I got an email from Walter stating that they do indeed have a "slight" delay processing payments.

Oh, really? :rolleyes:
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Finland, Finland, Finland.......the country where I quite want to be....Pony trekking or camping.....
Or just watching TV.....

Sorry couldn't resist. :D

Welcome to Casinomeister, and stick with the accredited list here you can't go wrong.
 

Jescobar

Dormant account
Joined
Apr 9, 2011
Location
Helsinki
Finland, Finland, Finland.......the country where I quite want to be....Pony trekking or camping.....
Or just watching TV.....

Sorry couldn't resist. :D

Welcome to Casinomeister, and stick with the accredited list here you can't go wrong.

Yeah, that's what we do when we have free time from chasing away polar bears from our iglus. :)

Anyway, great news, I GOT THE MONEY!

Wow. Thanks for the help, I guess. :p
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
Finland, Finland, Finland.......the country where I quite want to be....Pony trekking or camping.....
Or just watching TV.....

Sorry couldn't resist. :D
NEVER apologise for quoting Monty Python! :thumbsup:


[/Major derail - sorry!]

KK (MASSIVE Python fan).
 
Last edited by a moderator:

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
[more derail]

Finland, Finland, Finland.......the country where I quite want to be....Pony trekking or camping.....
Or just watching TV.....

The song we played at our wedding! Puzzled most of my family, drove my brother up the wall. We liked it though. :)

And yes, my wife and I are serious Python fans, as you may have guessed.
 

LHofsdal

Ueber Meister
MM
Joined
Jan 9, 2010
Location
NY
OMG!!! Love them too, one of my favorite songs by them is Robin Hood, from the Holy Grail...Love the part when they say "Sir Rbin is a chicken shit.." kills me every time.

LH
 
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