Slow Pay Rome Casino didn't pay me (6 weeks now)

cagedtiger

Dormant account
Joined
May 9, 2011
Location
Montreal, Quebec
I think I may have posted in the wrong section before, so I'm posting here now. I played at Rome casino twice nearly 6 weeks ago (a couple of days apart)
I won 400$ the first time, which I cashed out.

That's when the run around began. I was told by chat agents when I inquired about my cash out, that it takes 18 days to process. Once the 18 days was up, I started to ask them about twice a week, and they would just refer me to [email protected] so I emailed them. They only responded once, asking me for my passport and other personal documents. I wanted my money, so unfortunately I did send these documents the same day.

That was the only response I ever received from Rome Casino. That was weeks ago. I have screenshots of all my chat conversations, my cashout, as well as copies of sent and received emails. ROME CASINO SCAMMED ME. THEY NEVER PAID ME, THEY BLOCKED MY ACCOUNT FROM LOGGING IN AND THEY NEVER, EVER EVEN RESPONDED AGAIN. BEWARE, DO NOT PLAY THERE!!! THEY'RE SCAMMERS!!
 

cagedtiger

Dormant account
Joined
May 9, 2011
Location
Montreal, Quebec
UPDATE

I thought I`d let everyone know that Noah, from Rome Casino, did respond to a PM 2 days ago. He says he will get it sorted out, so I`ll let everyone know if I do end up getting my money or not.
 

cagedtiger

Dormant account
Joined
May 9, 2011
Location
Montreal, Quebec
I did get paid after posting here.

Just to let everyone know, I did get paid after I posted here. I'm not sure how they are now tho, I haven't gone back to play there. Not after being tortured!!! Don`t casinos realize that we`ll probably want to go back if we win, have fun and everything goes smoothly?!:confused:
 
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