I am having the same problem with rich casino, they gave me a 5.00 no deposit and i made playthrough.
He said max payout is 100.00, but if i made a deposit it would be 2500.00. I opted out of making a deposit though, cause of all the negative things i hear on CM. a couple of days later i inquire about my withdrawal, and then they proceed to tell me i have to make a deposit before i can even make a withdrawal
What is up with this? i'm getting tired of being told 2 different things
This was a bluff, just to get you to deposit "the easy way".
When you stuck to your guns, and was prepared to take the $100, they said you had to deposit anyway.
If you did deposit, you would no doubt find the max payout is STILL $100 from the free chip, since the initial offer was a lie, and there was no way they would give out $2500 instead of $100 from free chips merely because a player deposited a token amount, and withdrew it straight away.
There are many complaints about Top Game casinos, and much of this is down to them using a central Top Game support and marketing service that would make Rival blush with embarrassment
were it theirs.
The OP's complaint seems to be yet another example of incompetence, and I do hope he shares whatever excuses he was given for them taking SIX MONTHS to pay what seems to have been a routine withdrawal. It took Noah (the rep) to prod accounts to expedite payment, but this should NEVER have happened, the player had ALREADY been "prodding" numerous times, and never managed to get further than the "it's coming, be patient" type of replies.
Rome do at least have an active rep here (Noah), BUT this is no good unless the underlying casino takes it's business seriously, and this is not the impression Top Game casinos have been giving.
