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[ROGUE] Non-Payment from BetRoyal

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Libido777, Feb 29, 2008.

    Feb 29, 2008
  1. Libido777

    Libido777 Dormant account

    Occupation:
    Entrepreneur
    Location:
    Dominican Republic
    I am looking for help regarding an issue I am having with BetRoyal casino. It has been a month and a half since I requested my withdrawal. I deposited $1,000 and tried clearing their cashable 100% bonus. I lost $360 in the process since they have a $5 minimun bet now and the variance got me. So I requested my $640 back on Jan 17th. Everytime I chat with them they tell me they will process it next week. Next week they tell me the same thing with the excuse that they have a limit on how much money they can payout everyday, which I think is a bunch of bs. Im really tired of waiting for my money and I want to accelerate the payment, as ʹve heard they can last months to pay you and Im not willing to wait. What would you recommend me? Anybody you know that made them pay him by doing something else besides nagging them on the live chat everyday? Thanks for your help. It will be greatly appreciated it since I dont know what to do.
     
    1 person likes this.
  2. Mar 3, 2008
  3. suzecat

    suzecat Dormant account CAG MM webmeister

    Occupation:
    Retired
    Location:
    California
    BetRoyal is part of the Virtual casino group............need I say more? Good luck getting your "virtual" money back!;)
     
    1 person likes this.
  4. Mar 10, 2008
  5. nektar4d

    nektar4d Dormant account

    Occupation:
    sales
    Location:
    European Union
    They are in the rogue list

    You should not have played there from the beggining. They are in the rogue list and if you have done a little search before depositing you wouldnt play at all.
    Anyway, now its too late and at least this experience will help you in your future adventures in online gambling. Dont get deissapointed, it was just a bad decision to play there. Dont get disappointed from that. I assume you always have the option to "lose" the balance on play for fun.

    I dont think anybody can help you now, it seems to me that all you have to do is to repeat your request every week (and pray :eek2:)

    If you get paid one day, let us know...
    Good luck
     
  6. Mar 10, 2008
  7. SnowKatt

    SnowKatt Dormant account

    Occupation:
    Autism Awareness Advocate/writer, speaker
    Location:
    WI, USA
    I feel your pain. I am still waiting for a payout too. 4 weeks into waiting and I contacted them today as it's the beginning of a new week. This time they said it would be issued within a few days. That their processor can only send out a limited number per day. But prior to that I've been getting the ''next week... next week... this week... '' thing too. So... we'll see. I'll certainly let you know if I get paid.

    It's not with betroyal, but it's from one of the other v.groups.

    Make sure to let us know if you ever get your money. Might give some of us other suckers a glimpse of hope.

    SnowKatt~
     
  8. Mar 11, 2008
  9. debbiek

    debbiek Banned User

    Occupation:
    Manager Sales Analysis
    Location:
    philadelphia
    I think you'll get paid eventually. I used to play alot at BetRoyal (very rarely now) and always got paid. The virtual casino group was improving with their payout time about 3-4 months ago, but have really stalled out the last 2 months. I'm still waiting for 2 final payments from Prism originally requested middle of January.

    It's a really difficult situation for US players as they have limited places to play. The accredited RTG casinos at this site are typically very tight (e.g. Mainstreet group, Inet Bet) and can get away with it because of lack of competition. It seems like such an opportunity for a reputable, fast paying and "looser" casino to come along and capture a large Market share of US players who enjoy the RTG games. I used to think the virtual casinos were "looser", but now they're just as tight as all the others. No real advantage playing there other than the bonuses.
     
  10. Mar 11, 2008
  11. SnowKatt

    SnowKatt Dormant account

    Occupation:
    Autism Awareness Advocate/writer, speaker
    Location:
    WI, USA
    Yes, it's a frustration for U.S. Players because we are so limited. I live in a restricted state. Therefore, I have a choice of like 5 online casinos to play in that are reputable.

    All of which I've played at. And they all seem tight. I can play longer with a free chip than I can with my own deposit. If that's true for most, it's no wonder there's bonus abusers and free chip hunters out there.

    Best luck I have had is at rogue casino's. Who since they don't pay you at all, or pay you at a snails pace when they recover enough money, have the luxury of loosening their games.

    I'm learning fast.... :rolleyes:
     
  12. Mar 11, 2008
  13. jovan20

    jovan20 Dormant account

    Occupation:
    manager
    Location:
    Beograd

    All RTG casinos are SCAM. Only iNetBet is OK:mad:
     
  14. Mar 11, 2008
  15. SnowKatt

    SnowKatt Dormant account

    Occupation:
    Autism Awareness Advocate/writer, speaker
    Location:
    WI, USA
    Well I wouldnt say ALL RTG's. There are a few others that did manage to make CM's accredited list. I'm assuming the accredited one's earned their reputations just as much as the rogue one's did.

    However, I'm still pissy over all the RTG's being so damned tight these days. I need to stop looking at the winner screenshots that keep coming in. It's making me want to deposit, and I've sworn to RESIST for a few days. :eek2:
     
    1 person likes this.
  16. Mar 11, 2008
  17. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek

    I try to stay out of there... Winning Screenies room bad for Mousey... Baaaad...
     
    2 people like this.
  18. Mar 11, 2008
  19. SnowKatt

    SnowKatt Dormant account

    Occupation:
    Autism Awareness Advocate/writer, speaker
    Location:
    WI, USA

    You get paid yet Deb?
     
  20. Apr 13, 2008
  21. DemonUK

    DemonUK Senior Member PABnoaccred

    Occupation:
    Software
    Location:
    Warrington, UK
    Having never been let down by Virtual and Betroyal Casinos I continued to play. My last withdrawal request of $85 was paid by Virtual on time. Just before I had put in that request, I put one in at Betroyal for $1570 + small bonus on the 19th February. On the 3rd March they adjusted the amount (removed bonus amount) and left my request on awaiting approval until the 10th March at which time they approved the withdrawal.

    At 11.27pm UK time on the 12th April it finally hit my neteller account, all $1570. This of course is just a few weeks (about 6) outside of their stated t&cs.

    Will it take longer next time? Not sure? Do I want to find out? Maybe not. Am I being harsh as its the first time they have dragged their heels with a payout to me? Reading all the negative comments, probably not harsh at all.

    Where you play is a personal choice possibly guided by the experienced gamers on this and other forums. I am in no way sticking my fingers up to these people, but I have been paid and I am well in credit with both the casinos mentioned above. After waiting 2 months for this payment I have to admit I am wondering do I want to run the risk of non payment?
     
  22. Apr 13, 2008
  23. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    Are seriously thinking of playing at Virtual and BetRoyal again? See a doctor.
     
    1 person likes this.
  24. Apr 14, 2008
  25. DemonUK

    DemonUK Senior Member PABnoaccred

    Occupation:
    Software
    Location:
    Warrington, UK
    As I tried to point out that is now over 15 withdrawal requests and all 15 have been paid to me. I have to balance that up with comments from people who claim to have been badly treated. Jut because someone claims to be badly treated doesn't necessarily mean they have, some people post just to stir things up against a particular software, hence the recently seen comment on here that 'all RTG are rogues'. I also play at Inet and Clubworld now Inet always pay promptly, and my first withdrawal has gone in over the weekend to Club, lets see what happens there. If you play somewhere where you are winning AND you have ALWAYS been paid would you stop?

    Plenty other complaints on these boards about certain casinos, but I am convinced that its a case of 'its MG it'll be OK' or 'its Rival it'll be ok'.

    Incidentally nobody will ever tell me where to play, that is a choice I make. Got the same comments 2 or 3 months ago, still winning, still getting paid. I can't help it that I'm not from the US, as thats where all the apparently 'wronged' players hail from.

    Question - Why would a casino that is rogue pay out over $1500 in one go when they can obviously get away with non payment to lots of people according to theses boards. They also know I am a low roller and it will take them an age to get that back too.
     
    Last edited: Apr 14, 2008
  26. Apr 14, 2008
  27. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Pay or no pay, you are condoning their rogueness by patronizing them. You are supporting their operation both directly and indirectly by giving their operation credence boasting of your wins and payments. Honestly, I couldn't care less if they paid you or not - the bottom line is that they have no business ethics. They have a history of unorthodox management, most of which has been documented here in the forum and on the main site. To tout that they pay you is both naive and irresponsible; you've probably have led another flock of sheep into their fleecing machine.

    Player's need to learn that there is a certain amount of responsibility one needs to exercise when deciding at which casino to through one's money. It's a shame you can't see past that.

    This is the worst casino group in the business.
     
  28. Apr 14, 2008
  29. classymom

    classymom Registered

    Occupation:
    Customer Service
    Location:
    Port St lucie Florida

    I dont think this group just "wrongs" us Americans - I think they will treat everyone no matter what country like $%#t
     
  30. Apr 14, 2008
  31. DemonUK

    DemonUK Senior Member PABnoaccred

    Occupation:
    Software
    Location:
    Warrington, UK
    OK, no more posts from me on the subject, didn't intend to boast either. Sorry for offending you all by playing RTG and disliking rival slots and 3 dice casino. You could almost call all the 'we love 3 dice threads' spamming. Reading some of the complaints threads there are many others that should be rougued but for some reason aren't.
     
  32. Apr 14, 2008
  33. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I don't think anyone was offended - I just think you ought to be more responsible with whom you deal with. Posting success stories about rogue operations only exaberates problems with this ethically challenged bunch.
     
    Last edited: Apr 14, 2008
    4 people like this.
  34. Apr 14, 2008
  35. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania

    Answer: So they'll have people going around giving them good PR. If they were to not pay everyone that tried to cash out, then they wouldn't have any customers.
     

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