Hi i got 50$ free chips and i meet the requirements..
I contacted live support after and they told me i couldnt cashout because i got freechips in arrow(saying this is agaisnt casino rules)
Heres what the website shows for the free chips requerements:
Casino Free Chips Rules
* Redemption of one free chip prior to initial deposit is permitted to new players.
* Winnings made out of a free chip will be given through Neteller or Click2Pay only.
* For all allowed games, free chips have a standard 25 times playthrough requirement.
* Craps, Baccarat, Roulette, Caribbean21, SicBo, War or Pontoon21 will not count toward any wagering requirements.
* Wagering on any of the progressive games is not allowed to free chip users. Cash generated by playing any progressive games with a Free Chip offer shall be forfeited.
* Max cash-out on all free chips, unless otherwise stated, is the amount of the free chip.
I played the 25x playthrough.
Can anyone help me with this case please?
Thanx
I contacted live support after and they told me i couldnt cashout because i got freechips in arrow(saying this is agaisnt casino rules)
Heres what the website shows for the free chips requerements:
Casino Free Chips Rules
* Redemption of one free chip prior to initial deposit is permitted to new players.
* Winnings made out of a free chip will be given through Neteller or Click2Pay only.
* For all allowed games, free chips have a standard 25 times playthrough requirement.
* Craps, Baccarat, Roulette, Caribbean21, SicBo, War or Pontoon21 will not count toward any wagering requirements.
* Wagering on any of the progressive games is not allowed to free chip users. Cash generated by playing any progressive games with a Free Chip offer shall be forfeited.
* Max cash-out on all free chips, unless otherwise stated, is the amount of the free chip.
I played the 25x playthrough.
Can anyone help me with this case please?
Thanx
