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[ROGUE] cirrus will trick you into a big deposit and not pay you as they said.

Discussion in 'Casino Complaints - Non-Bonus Issues' started by chesterp, Oct 25, 2006.

    Oct 25, 2006
  1. chesterp

    chesterp Dormant account

    Location:
    btown
    cirrus will trick you into a big deposit and not pay you as they said.
    they will lie.

    when i first signed up at cirrus, i was convinced to make a bigger
    deposit than i was planning too. the manager made the bonus sound
    good and guaranteed me that i would be able to get my money back $3000
    per week. she clearly confirmed this. i never would have deposited
    here if i'd known that she was lying. they pay me $500 per month now.
    The agreement was that I'd be paid over $12,000/month. At this rate,
    it'll take many years to get my money back. They changed to a new
    casino manager since, but the new manager, allison porter emailed me
    saying they plan on continuing to pay only $500 at a time. I have
    screenshots of my chats with the original manager as well as plenty of
    emails. I have much proof that they agreed to pay me $3000/week. and
    they will find no proof of anything i've done wrong at all. they have
    no excuse to cheat me like this. i haven't cheated them at all.
    Casinomeister, I would greatly appreciate any help you can offer in
    getting my money back from this cheating casino, and I warn others to
    never deposit here. thank you.
     
  2. Oct 25, 2006
  3. thetic

    thetic Dormant account

    Occupation:
    Project Manager
    Location:
    Scotland
    While I sympathise with you and hope you get paid promptly not sure how much joy you will have.

    Not sure how much your withdrawing but $500/month does seem extreme, heard of them promising to do this weekly (although they never uphold this promise) but never monthly!

    Cirrus aren't exactly flavour of the month on this site (and haven't been for a long time) and a little bit of research in advance would have gone a long way to avoiding this situation (or more precisely the casino)

    Q. Are Cirrus slow payers?
    A. Does a bear defacate in an area with lots of trees.

    Good luck!
     
  4. Oct 25, 2006
  5. WAYLANDER

    WAYLANDER Experienced Member webmeister

    Occupation:
    Garden buildings installer S/E / Poker
    Location:
    uk
    $500 a month.....thats pathetic !

    Assuming you made a large deposit, have you at least got this back?

    WAYLANDER
     
  6. Oct 25, 2006
  7. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    When the PAB section comes up tomorrow, please submit your complaint there. Thanks!
     
  8. Oct 25, 2006
  9. frufrugirl

    frufrugirl Senior Member

    Occupation:
    retired
    Location:
    NorthWest USA
    Yea, hope you just got Allison in a great moment of stupidity and she will come to her senses soon..she must realize how bad this sounds...I just read the CM newsletter about the conference in Barcelona, maybe she needs to read it too? :eek:
     
  10. Oct 25, 2006
  11. SlotsWizard

    SlotsWizard Dormant account webmeister

    Occupation:
    I currently work for the Wizard of Odds
    Location:
    North of Antarctica
    I hope you get paid, but that old adage "you can't get blood from a stone" comes to mind. :(
     
  12. Oct 26, 2006
  13. chesterp

    chesterp Dormant account

    Location:
    btown

    no, haven't even received my deposit back yet.


    i've complained in multiple emails to her, but she doesn't reply anymore.

    well, i think most of their evilness has come out the last few months. i deposited before then. been waiting a long time already with very little returned.
     
  14. Oct 26, 2006
  15. thetic

    thetic Dormant account

    Occupation:
    Project Manager
    Location:
    Scotland
    Fair comment chesterp.

    Reading CM's newsletter sounds more promising so hope you get swiftly resolved.
     
  16. Nov 9, 2006
  17. chesterp

    chesterp Dormant account

    Location:
    btown
    two weeks now and no word/no response. i PAB'd too. no word from bryan yet. hopefully he didn't forget the PAB. i'm sure he's busy. but i told cirrus i was posting here. they stilll don't seem to care.
     
  18. Nov 9, 2006
  19. ximo

    ximo Dormant account

    Location:
    spain
    Ey calm, we are a lot. Let Bryan doing things well.
    Respect the queue hehe.
     
  20. Jan 22, 2007
  21. chesterp

    chesterp Dormant account

    Location:
    btown
    over 2 months later, still not paying me like they agreed. and to add to it, they removed my $18,000 bonus as if it was non-cashable. but they clearly agreed that it was cashable when i deposited for it. i already PAB'd on this one so i can't PAB again. plus, i'm worried they'll now be even worse without neteller option now.

    and just a reminder that my deposit was almost a year ago, before they were so evil.
     
  22. Jan 28, 2007
  23. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    How much did they talk you into depositing?
     
  24. Jan 30, 2007
  25. siriuscirrus

    siriuscirrus Dormant account

    Occupation:
    semi-retired
    Location:
    USA
    Don't fall into any more of their traps and stay the course.
     
  26. Jan 30, 2007
  27. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    What was the payment agreement?
     
  28. Feb 1, 2007
  29. chesterp

    chesterp Dormant account

    Location:
    btown
    well, it shouldn't have been a trap to begin with. when i deposited, they weren't considered so evil. that is more recent. i only deposited once, 11 months ago. so i haven't fallen into more traps in the last 11 months, but they continue with the traps. what course should i stay?
     
  30. Feb 1, 2007
  31. chesterp

    chesterp Dormant account

    Location:
    btown

    here, i copy and paste the important part of our chat march 28th. i also have the screenshot of the T&C's of the site from when i signed up, saying the same limits of $3000/week and $12000/month.
    also, they have not been responding to recent emails asking about getting paid now that neteller is not an option. At 12,000/month i should have been paid in full by last summer. Instead, I haven't even received my deposit back, let alone my winnings, and 18,000 was removed from my account without explanation.


    chester: Okay, so I deposit $17,000 from neteller, $7,000 from firepay. A 150% bonus with 40x wagering requirements on any games, right?
    Christine: yes, all games except baccarat, pontoon 21, caribbean 21 and craps
    chester: And fully cashable?
    Christine: yes
    Christine: that is the deal
    chester: Also, what will the weekly withdrawel limit be?
    Christine: our regular is 3k but let's see how you do, accounting increases payments depending on how you do.. if you end up cashing out a lot it is a fact that they will not keep you waiting forever as they will want to get you back playing as soon as possible
    chester: Okay. So until then, I can withdraw $3000 per week?
    Christine: well, you cannot cashout until you meet the playthourgh and depending on how you do they will decide but the regular for all players is 3k
    chester: Sorry, I meant after meeting the wagering requirements.
    Christine: after you meet the wagering they will analyze your account and then will let you know how much you will be getting
    chester: I definitely didn't expect you to let me cashout a $36000 bonus without betting. haha! You'd be the greatest casino ever!
    Christine: hehehe
    Christine: yeah, I bet!
    chester: Okay, but it will be atleast $3000 per week then, right?
    Christine: yes
    Christine: that is rught
    Christine: oops.. right
    chester: Okay. This all sounds good. Thank you
    Christine: not a problem
     
  32. Feb 1, 2007
  33. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Maybe it's just me, but I would seen a problem with:

    She's contradicting herself. If you end up cashing out a lot, they want to KEEP YOU WAITING longer; increasing the chances that you will reverse some, if not all, of the withdraw.

    She's also (in my mind) saying whatever she thinks you want to hear.

    For future reference, take screenshots of chats such as this. One could say that these logs were fabricated. I'm not saying that they are, but the casino could say this and probably get away with it pretty easily.
     
  34. Feb 2, 2007
  35. chesterp

    chesterp Dormant account

    Location:
    btown
    it was much easier to just copy and paste into here, but yes, have done screenshots of chat too. and also T&C from when i signed up which clearly said 3000/week as well.
    and in what i posted above, she clearly answered yes to getting paid 3000/week.
     
    1 person likes this.
  36. Feb 2, 2007
  37. Reef

    Reef Dormant account

    Occupation:
    Student
    Location:
    USA
    ugh! good luck getting paid. Although I do think that even cirrus wants to keep their non-US business so they do have some incentive to (slow) pay you.
     
  38. Feb 2, 2007
  39. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    :lolup:

    They've always been evil
     

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