[ROGUE] cirrus will trick you into a big deposit and not pay you as they said.

chesterp

Dormant account
Joined
Nov 18, 2004
Location
btown
cirrus will trick you into a big deposit and not pay you as they said.
they will lie.

when i first signed up at cirrus, i was convinced to make a bigger
deposit than i was planning too. the manager made the bonus sound
good and guaranteed me that i would be able to get my money back $3000
per week. she clearly confirmed this. i never would have deposited
here if i'd known that she was lying. they pay me $500 per month now.
The agreement was that I'd be paid over $12,000/month. At this rate,
it'll take many years to get my money back. They changed to a new
casino manager since, but the new manager, allison porter emailed me
saying they plan on continuing to pay only $500 at a time. I have
screenshots of my chats with the original manager as well as plenty of
emails. I have much proof that they agreed to pay me $3000/week. and
they will find no proof of anything i've done wrong at all. they have
no excuse to cheat me like this. i haven't cheated them at all.
Casinomeister, I would greatly appreciate any help you can offer in
getting my money back from this cheating casino, and I warn others to
never deposit here. thank you.
 

thetic

Dormant account
Joined
Aug 10, 2006
Location
Scotland
While I sympathise with you and hope you get paid promptly not sure how much joy you will have.

Not sure how much your withdrawing but $500/month does seem extreme, heard of them promising to do this weekly (although they never uphold this promise) but never monthly!

Cirrus aren't exactly flavour of the month on this site (and haven't been for a long time) and a little bit of research in advance would have gone a long way to avoiding this situation (or more precisely the casino)

Q. Are Cirrus slow payers?
A. Does a bear defacate in an area with lots of trees.

Good luck!
 

WAYLANDER

Webmeister
webmeister
Joined
May 17, 2006
Location
uk
$500 a month.....thats pathetic !

Assuming you made a large deposit, have you at least got this back?

WAYLANDER
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
When the PAB section comes up tomorrow, please submit your complaint there. Thanks!
 

frufrugirl

Dormant account
Joined
Jul 19, 2006
Location
NorthWest USA
Yea, hope you just got Allison in a great moment of stupidity and she will come to her senses soon..she must realize how bad this sounds...I just read the CM newsletter about the conference in Barcelona, maybe she needs to read it too? :eek:
 

chesterp

Dormant account
Joined
Nov 18, 2004
Location
btown
$500 a month.....thats pathetic !

Assuming you made a large deposit, have you at least got this back?

WAYLANDER


no, haven't even received my deposit back yet.

Yea, hope you just got Allison in a great moment of stupidity and she will come to her senses soon..she must realize how bad this sounds...I just read the CM newsletter about the conference in Barcelona, maybe she needs to read it too? :eek:


i've complained in multiple emails to her, but she doesn't reply anymore.

While I sympathise with you and hope you get paid promptly not sure how much joy you will have.

Not sure how much your withdrawing but $500/month does seem extreme, heard of them promising to do this weekly (although they never uphold this promise) but never monthly!

Cirrus aren't exactly flavour of the month on this site (and haven't been for a long time) and a little bit of research in advance would have gone a long way to avoiding this situation (or more precisely the casino)

Q. Are Cirrus slow payers?
A. Does a bear defacate in an area with lots of trees.

Good luck!

well, i think most of their evilness has come out the last few months. i deposited before then. been waiting a long time already with very little returned.
 

thetic

Dormant account
Joined
Aug 10, 2006
Location
Scotland
Fair comment chesterp.

Reading CM's newsletter sounds more promising so hope you get swiftly resolved.
 

chesterp

Dormant account
Joined
Nov 18, 2004
Location
btown
Fair comment chesterp.

Reading CM's newsletter sounds more promising so hope you get swiftly resolved.

two weeks now and no word/no response. i PAB'd too. no word from bryan yet. hopefully he didn't forget the PAB. i'm sure he's busy. but i told cirrus i was posting here. they stilll don't seem to care.
 

chesterp

Dormant account
Joined
Nov 18, 2004
Location
btown
over 2 months later, still not paying me like they agreed. and to add to it, they removed my $18,000 bonus as if it was non-cashable. but they clearly agreed that it was cashable when i deposited for it. i already PAB'd on this one so i can't PAB again. plus, i'm worried they'll now be even worse without neteller option now.

and just a reminder that my deposit was almost a year ago, before they were so evil.
 

slotchik

Dormant account
Joined
Dec 18, 2003
Location
USA
over 2 months later, still not paying me like they agreed. and to add to it, they removed my $18,000 bonus as if it was non-cashable. but they clearly agreed that it was cashable when i deposited for it. i already PAB'd on this one so i can't PAB again. plus, i'm worried they'll now be even worse without neteller option now.

and just a reminder that my deposit was almost a year ago, before they were so evil.

How much did they talk you into depositing?
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
over 2 months later, still not paying me like they agreed. and to add to it, they removed my $18,000 bonus as if it was non-cashable. but they clearly agreed that it was cashable when i deposited for it. i already PAB'd on this one so i can't PAB again. plus, i'm worried they'll now be even worse without neteller option now.

and just a reminder that my deposit was almost a year ago, before they were so evil.
What was the payment agreement?
 

chesterp

Dormant account
Joined
Nov 18, 2004
Location
btown
Don't fall into any more of their traps and stay the course.

well, it shouldn't have been a trap to begin with. when i deposited, they weren't considered so evil. that is more recent. i only deposited once, 11 months ago. so i haven't fallen into more traps in the last 11 months, but they continue with the traps. what course should i stay?
 

chesterp

Dormant account
Joined
Nov 18, 2004
Location
btown
What was the payment agreement?


here, i copy and paste the important part of our chat march 28th. i also have the screenshot of the T&C's of the site from when i signed up, saying the same limits of $3000/week and $12000/month.
also, they have not been responding to recent emails asking about getting paid now that neteller is not an option. At 12,000/month i should have been paid in full by last summer. Instead, I haven't even received my deposit back, let alone my winnings, and 18,000 was removed from my account without explanation.


chester: Okay, so I deposit $17,000 from neteller, $7,000 from firepay. A 150% bonus with 40x wagering requirements on any games, right?
Christine: yes, all games except baccarat, pontoon 21, caribbean 21 and craps
chester: And fully cashable?
Christine: yes
Christine: that is the deal
chester: Also, what will the weekly withdrawel limit be?
Christine: our regular is 3k but let's see how you do, accounting increases payments depending on how you do.. if you end up cashing out a lot it is a fact that they will not keep you waiting forever as they will want to get you back playing as soon as possible
chester: Okay. So until then, I can withdraw $3000 per week?
Christine: well, you cannot cashout until you meet the playthourgh and depending on how you do they will decide but the regular for all players is 3k
chester: Sorry, I meant after meeting the wagering requirements.
Christine: after you meet the wagering they will analyze your account and then will let you know how much you will be getting
chester: I definitely didn't expect you to let me cashout a $36000 bonus without betting. haha! You'd be the greatest casino ever!
Christine: hehehe
Christine: yeah, I bet!
chester: Okay, but it will be atleast $3000 per week then, right?
Christine: yes
Christine: that is rught
Christine: oops.. right
chester: Okay. This all sounds good. Thank you
Christine: not a problem
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
Maybe it's just me, but I would seen a problem with:

chester: Also, what will the weekly withdrawel limit be?
Christine: our regular is 3k but let's see how you do, accounting increases payments depending on how you do.. if you end up cashing out a lot it is a fact that they will not keep you waiting forever as they will want to get you back playing as soon as possible

She's contradicting herself. If you end up cashing out a lot, they want to KEEP YOU WAITING longer; increasing the chances that you will reverse some, if not all, of the withdraw.

She's also (in my mind) saying whatever she thinks you want to hear.

For future reference, take screenshots of chats such as this. One could say that these logs were fabricated. I'm not saying that they are, but the casino could say this and probably get away with it pretty easily.
 

chesterp

Dormant account
Joined
Nov 18, 2004
Location
btown
it was much easier to just copy and paste into here, but yes, have done screenshots of chat too. and also T&C from when i signed up which clearly said 3000/week as well.
and in what i posted above, she clearly answered yes to getting paid 3000/week.
 

Reef

Dormant account
Joined
Dec 12, 2005
Location
USA
ugh! good luck getting paid. Although I do think that even cirrus wants to keep their non-US business so they do have some incentive to (slow) pay you.
 
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