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Rogue Casino GoldVipClub stole $8,200 in winnings

Discussion in 'Casino Complaints - Non-Bonus Issues' started by jamiepaul7, Apr 30, 2011.

    Apr 30, 2011
  1. jamiepaul7

    jamiepaul7 Banned User

    Occupation:
    artist
    Location:
    united states
    I know this is a rogue casino, but I've played there before and they paid $500. Also, assigned a host to my "vip" account and sent gifts to my home. So I gave them more business in this is what happened next....

    I made the following deposits to goldvipclub thru my credit card. CC Purchases totaled $2798.77.


    MAR 10, 2011
    +1-877-738-7058 BAKU
    Other Travel
    $699.91

    MAR 10, 2011
    +1-877-738-7058 BAKU
    Other Travel
    $449.99



    MAR 10, 2011
    +1-877-738-7058 BAKU
    Other Travel
    $249.99

    MAR 10, 2011
    +1-877-738-7058 BAKU
    Other Travel
    $374.96



    MAR 19, 2011
    18662099724WEBSITEHELP BAKU
    Other Services
    $498.98

    MAR 19, 2011
    18662099724WEBSITEHELP BAKU
    Other Services
    $524.94


    Most deposits did not have any bonus attached. On the last deposit of $524.94 (no bonus taken), I hit a bonus round playing TRex (see attachment) that paid $10,863. I also posted a screenshot of this hit on the winners screenshot at casinomeister.

    All the deposits I made totaled $2,800.00. On April 2, 2011, I withdrew the entire $11K. I played a bit more after April 2,2011 since money was in "Pending stage" and had the balance up to $11,700. Gold VIP sent me a payment of $700.00 on April 20, 2011. The balance in the account after this was approx. 11K. This casino states on their website that they will pay $2,000 every 10 business days. Note that their business days don't include Thursdays or Fridays. They deal with U.S. customers, so I have no idea why they have this rule in place other than to stall the payouts (finance dept does not work on Thur-Sun). Additionally, after they approve the pending withdrawl, they place the money back into your account balance and therefore you have to make another withdrawl. I'm sure they're hoping you'll gamble this away.

    After they approved my payout for only $700, there was a series of emails and phone conversations that took place regarding this payment which was well under the 2,000 stated on their website. During the week of April 18th, I received a call from their payment processor (Global Processors) that "I complained too much" and they were going to credit all my transactions back to the credit card. I then called GoldVIP to find out they locked the account on April 20th. This time they said that the account "had chargebacks". None of this was true because all of the transactions were paid by me in March and the casino did process one payout ($700). All of this was an effort to not pay the total winnings due.

    Last week I checked my CC statement and the processor credited all 6 transactions I paid the casino in March 2011. Unbelievable! It's as if they wanted to pretend I never played there which was only because I won.

    In summary, this is what GoldVIPclub casino still owes:

    Balance in account at time of account closure = $11,000 (this includes the payment of $700 they made)

    Less credits to credit card = (2,799)

    BALANCE DUE = $8,201

    They are in a rogue class of the worst kind. I can honestly say, I never experienced anything like this and will do everything possible to make this right.

    I wanted to warn anyone out there even considering playing here because they offer huge bonuses and will send you gifts. DO NOT PLAY HERE!
     

    Attached Files:

    • Rogue Casino GoldVipClub stole $8,200 in winnings: Trex.jpg,Apr 30, 2011
      Trex.jpg
      File size:
      93.3 KB
      Views:
      218
  2. Apr 30, 2011
  3. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    Just to show everyone what I have got.
    I am helping Jamiepaul7 but I think they have put me on the ignore email now.


    A GoldVipClub thread here at CM's
    http://www.casinomeister.com/forums/online-casinos/43442-gold-vip.html
    GoldVIP has been in the rogue pit for years
    http://www.casinomeister.com/rogue/goldvipcasino.php
     
    Last edited by a moderator: May 1, 2011
  4. Apr 30, 2011
  5. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Good luck with that:rolleyes:

    Typical rogue behaviour.

    They had no concerns about chargebacks all the time this player was LOSING, and then the minute they hit a big win, they suddenly "discover" that the player is a serial fraudster, and decide to pay back the lesser amount of the deposits, rather than the greater amount of the winnings.

    It's the same game as played by Virtual. You are a royal when you lose, but as soon as you win, you are a "scumbag".

    Another sorry tale of a rogue casino treating a player SO well that they believe that they will never get shafted, and then it happens.

    This is a rogue outfit, don't hold back - go for their proverbials:icon_evil
     
  6. Apr 30, 2011
  7. ergopro

    ergopro Senior Member

    Occupation:
    Webmaster
    Location:
    Gamblers Anonymous
    What pisses me off is that even the really big affiliates promote this shyt to players.
     
    3 people like this.
  8. Apr 30, 2011
  9. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    That falls under the category of pure Greed & they are not thinking of the player but
    themselves.
    This place should of been shut down years ago.
    One thing I hate is I get ^&(*( from them in the Reg mail too.
    ~T~
     
    1 person likes this.
  10. Apr 30, 2011
  11. GamblersDen

    GamblersDen Dormant account webby

    Occupation:
    Webmaster, Internet Marketing
    Location:
    Cyprus
    Agree 100%. Like BingoT mentioned though, greed is a big factor for those people, but I wouldn't compromise my morals/conscience for more money no matter how much was offered. The sad thing is, there are plenty of good operations out there to promote without going dumpster diving, but some people in this life are more interested in money than anything else.
     
    1 person likes this.
  12. Apr 30, 2011
  13. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    You KNEW they were rogue, and you played anyway.

    You then had the gall to post a complaint here after singing their praises not so long ago.

    It also appears you are a serial chargebacker, and apparently threatened to do the same to them - which is pretty much what THEY are doing to YOU now.

    No sympathy here. Sorry.
     
  14. Apr 30, 2011
  15. BMWSTACK

    BMWSTACK Ueber Meister

    Occupation:
    Work
    Location:
    US
    I guess that its easy to stay in business when you you dont pay out and just steal peoples money. You just need a few suckers here and there. Actually the OP was their best promoter for a little while.

    I actually thought the OP was a shill on that other forum they posted a link to. They had just signed up on the other forum and was really talking up how great the rogue was. I tried to issue a public warning about the known rogue so that people wouldnt rush to deposit, when I issued the warning I was told I was just jealous of the screenshot.

    It does suck that the rouge didnt payout, but at the same time its amazing that they did actually refund the deposit. The last thing I would expect from that casino is to give back the deposit. They must have known it was eventually going to get charged back. From a business prospective for the casino it is better to issue credit rather than have to deal with the chargeback from the processor. There are fees associated with chargebacks and are always at risk of losing a processor with too many chargebacks.

    I dont think there is anything you can do to get your money, I would at this point consider yourself very LUCKY in getting the deposit money back. Issuing this complaint is the most helpful thing to do. It helps remind people to be aware and may prevent someone from depositing at the rogue.
     
  16. Apr 30, 2011
  17. Brooklyn

    Brooklyn Dormant account

    Occupation:
    Mommy, Make-up Artist, Writer.
    Location:
    On the Hot Mess Express
    And that wraps it all up. You knew it was a rogue but decided to not listen to the warnings. These casinos are rogue for a reason, exactly because of things like this! I mean, did you think they were rogue because they sang too loud in church on Sundays?

    :what:
     
    1 person likes this.
  18. Apr 30, 2011
  19. jamiepaul7

    jamiepaul7 Banned User

    Occupation:
    artist
    Location:
    united states
    Hey, Mommie Machine....Do you actually think that nobody plays at the rogue casinos??? I posted this to warn other people that when you do take a chance, this is what can happen. Everybody each day is taking a chance playing at unregulated online casinos and that's a fact. The difference is you may be taking less of a chance depending on where you play.

    Nothing is guaranteed and don't believe it is for a second when you're sending your money to another country! This is the choice people make due to unregulated environments. I hope this changes soon for the U.S. and these payment discussions will be something that won't come up again.
     
  20. May 2, 2011
  21. Brooklyn

    Brooklyn Dormant account

    Occupation:
    Mommy, Make-up Artist, Writer.
    Location:
    On the Hot Mess Express
    Although you are banned I feel compelled to say what I feel regarding players and rogue casinos. Look, we have all been there, we didn't know any better and we played on the dark side. It boils down to when the player must take responsibility for their actions after they know what can happen. It's basic common sense. If you KNOW the casino is rogue and you continue to play there, then there is a part of yourself that must take responsibility, or at least see this coming.

    It's like parenting in a way. You tell your child the stove is hot, they choose to touch it and get burned. If they continue to play with the stove after they felt first hand just how hot it was, and others told them how hot it was; burned over and over again, and just don't seem to learn their lesson, it then becomes their bad behaviour. I hope that makes sense.

    I see this all too often when player get comfortable, for whatever reason, and believe that they are the exception to the rogue rule and the rogue in question will start treating players right starting with them. This is not the case as many of us find out the hard way, the sad part is that many of them will continue to touch the stove. :rolleyes:
     
  22. May 4, 2011
  23. sandykauf

    sandykauf Banned User - violation of posting rules 1.1, 1.6,

    Occupation:
    store owner
    Location:
    fort washington
    Given everything that's happening regarding online gambling (e.g. Poker and maybe next sportsbooks and casino), it may be very risky sending your money anywhere other than the U.S. It may not even matter if casinos have been reputable, the changing environment may also change behavior.

    I think it's a risk playing anywhere online these days and probably will play only land based places where everything is on the up and up and guaranteed to get paid if I win. It's very sad to see players get shafted by these types of places as they are virtually criminals. The problem is that without regulation, there are only levels of trust and promises without legally binding rules are broken all the time.
     

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