Rocket pot casino: Verification issues - Account Banned

Cazeyvass

Newbie member
PABnononaccred
Joined
Jan 12, 2022
Location
Ireland
I recently signed up to Rocket pot casino, its a crypto casino based in Curacao.

I won around $6000 and didn't break any rules. I went to withdraw and they asked for proof of ID - Passport/Selfie and proof of address which I had sent them..

This is the email I received after sending the requested documents and requesting a withdrawal.

Dear player,

We are sorry to inform you that due to our terms and conditions we cannot accept players from your jurisdiction and are forced to block your account permanently.

I currently live in Southern Ireland which as you know is not part of the UK, I have a UK/NI passport where I used to reside in Belfast, its still valid and according to the gov website I am not required to change it despite moving to Southern Ireland.

Having visited many reputable casinos and asking if my passport would be an issue and they all said its fine and would be accepted.


Thanks, Carolyn.
 

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