rockbet/rival casinos

[Tdoggy]

Anybody play at rockbet? Got an offer for them for a free chip but i'm not sure if I would just be wasting my time?

Any good Rival casinos out there at all? Have not played their software yet.


Rockbet is on the don't play at list on here. Says customer service a black hole....

 

[Marie2473]

if they are on the dont play list, then dont play! Atleast not with ur own money!
The list is there to inform that there has been problems with them in the past!!!

 

[Nifty29]

Anybody play at rockbet? Got an offer for them for a free chip but i'm not sure if I would just be wasting my time?

Any good Rival casinos out there at all? Have not played their software yet.


Rockbet is on the don't play at list on here. Says customer service a black hole....

I can personally attest to the fact that Rockbet/ThisIsVegas sucks big time!

It was due to a shocking experience I had that the casino was placed on the not recommended list, and I didnt even get a personal apology.

Go spend your money with a reputable accredited casino and you wont have any troubles.

 

[KasinoKing]

Anybody play at rockbet? Got an offer for them for a free chip but i'm not sure if I would just be wasting my time?

Any good Rival casinos out there at all? Have not played their software yet.

As it's a free-chip - then why not?
Rockbet is one of the poorer Rivals IMO, but despite their numerous faults which only an idiot would try to deny, Rival casinos do not have a history of ripping-off players.
I play regularly at several of the better ones and have never had any problems beyond slow cash-outs.

KK

 

[chuchu59]

While I agree that most Rivals dont rip-off players as far as payments are concerned Rockbet seems to be the exception.

 

[Dinahnana]

As it's a free-chip - then why not?
Rockbet is one of the poorer Rivals IMO, but despite their numerous faults which only an idiot would try to deny, Rival casinos do not have a history of ripping-off players.
I play regularly at several of the better ones and have never had any problems beyond slow cash-outs.

KK

The only major problem that I have with Rival casinos as a whole is their slow payments. Some Rivals stick to the 5 business day rule and will pay you at the end of the 5th business day. I have seen improvements though with Vegas Regal, my last 2 withdrawls were paid at the end of business day 2 which is an improvement. From what I have read here on the forum and my own experiences most Rivals are not consistent with cashout times though.

If you want a surebet with Rival try Box 24 or Slotocash, both of these have prompt payouts and are consistent.

 

[BingoT]

To me the slowest I ever seen goes to SpinTime
2010-05-25 eWalletXpress PROCESSING $98.40
I have to give Sloto the for thee fastest and Vegas Regal,& Box24 in the 2nd & 3rd position.
~T~

 

[Nifty29]

Rival casinos do not have a history of ripping-off players.

I'll give you that one.

However, they do (with a few notable exceptions) have a long history of:

1. Payment delays ranging from several days to several weeks - and quite regularly I might add. Its almost like when the ewallets run dry, they fill them up by delaying payouts.

2. Ignoring customer feedback/complaints. (particularly Rival as a company)

3. Game glitches

4. Paytable/bonus round changes without notification to players

5. Horrendous Live Chat staff and Customer Service in general.

I dont know about anyone else, but IMO the facts above don't support the suggestion that Rival Casinos are reputable (again with notable exceptions).

I would rather play where the payout times are almost always within 48 hours and where I know any issue I may have will be resolved quickly.

 

[guesswest]

So for the first time ever I played at a casino without checking on CM first - really stupid move I know, but I vaguely recalled they were reputable. Now I have a 1150 Euro cashout with them submitted on Thursday. It's now Sunday and as per live chat they haven't even reviewed my documents yet, and the quoted 2-5 business days cashout time doesn't even start until they do that.

Should I be worried about not getting paid at all, or are they just really slow?

 

[KasinoKing]

So for the first time ever I played at a casino without checking on CM first - really stupid move I know, but I vaguely recalled they were reputable. Now I have a 1150 Euro cashout with them submitted on Thursday. It's now Sunday and as per live chat they haven't even reviewed my documents yet, and the quoted 2-5 business days cashout time doesn't even start until they do that.

Should I be worried about not getting paid at all, or are they just really slow?

On the assumption you are talking about a Rival casino; Yes you will definitely get paid as long as you haven't broken any T&C's or committed fraud, and yes they are all pretty slow at paying (except Sloto, Box24 & Black Diamond).

KK

 

[guesswest]

Well, it's now Wednesday (day 6) and they haven't even approved my documents yet, so if I do get paid it's going to take a very long time. The docs I send on Thursday they didn't even look at them until Monday night.

They emailed me on Monday saying the docs weren't acceptable because I gave them my address in English but my docs display it in Maltese (dual first languages here, lots of mixing). They've been acceptable at every other casino I play at, and are clearly the same address - but more to the point it's now Wednesday and I can't even get them to respond to my last two emails. I just don't understand how they can possible take this long to do stuff unless they are deliberately procrastinating, which in turn makes me concerned about their cashflow. Do they have a rep on here?

 

[taysh075]

Well, it's now Wednesday (day 6) and they haven't even approved my documents yet, so if I do get paid it's going to take a very long time.

Rivals take for ever to payout. I have been waiting over two weeks for two withdrawals of $1000.00 each. I have only just received one of them yesterday and am hoping that they will pay the other out this week as well (note both withdrawn on the same day). I had my documents all verified BEFORE I ever withdrew. So don't give up hope but settle in for a long frustrating wait. I'm bummed because I really enjoy the Rival software but don't actually trust them to payout. I know that there are 2 or three that are much better at processing withdrawals (Box 24, Sloto) but I don't seem to be lucky there (sigh).

 

[rockycatt]

rival will prolly pay you when the second coming of Christ happens , so in that light
not as bad as it may seem

 

[guesswest]

To my amazement I just got paid. So 6 days all in, two of which were a weekend - actually not too bad in the end. They had told me the wait wouldn't even start until they verified my documents and they weren't responding to my emails re that, so I was expecting this to take weeks.

I wish they'd done a better job at communication (they never did reply to my last two emails, which is why I thought they still hadn't accepted my docs) so I can't exactly dispute the 'customer service black hole' CM listing, but I did get paid in the time frame they list so only fair I confirm that in this thread. Maybe if they improve their CS a bit they can get derogued in the future.