Casino Complaint Rockbet casino doesnt want to pay me! Dont play there

:lolup: What a joke. A million customers?? In their dreams; that's about all.

A true bonafide clip-shot joint. I wouldn't touch them with a barge pole, neither should you. It's a shame that their bonus scheme has attracted players like flies, but as you can see - it's a scheme.

Upgraded to full fledged rogue status: no pay casino.

@ the OP - sorry, but this is a "live and learn" situation. Should have played at 32Red or another AAMS Italian licensed company. Now you know.
Thanks but I really couldnt imagine there were similar casinos :(

Wow this is a *sweet term they have:



:eek2:

*I mean sweet for THEM...
And go read the one that says that if u dont play for 3 months or more they clear your balance... Thats why im so in hurry, because almost 2 months are passed for me (but my balance is 0, i have 250€ in pending whitdrawal)
 
Thats why im so in hurry, because almost 2 months are passed for me (but my balance is 0, i have 250€ in pending whitdrawal)

And chances are that they're just stalling until that time is up to try to force you into depositing even more. I supposed you could try finding one of those places who advertises them to see if anyone could try to help, but honestly, I think you're going to be out of luck with this.
 
Wow this is a *sweet term they have:



:eek2:

*I mean sweet for THEM...

I was so shocked and depressed by the live chat transcripts (which I translated again in schoolboy Italian/latin to make sure) that I never even bothered checking the site out; the chats were enough for me to report this to Mods immediately.

But that term you quoted?? FFS! It's absolutely outrageous. Why don't they condense all the terms and just have one simple one like this:

3.1 "The player(s) accept that Cockjet and other associated sites have a no-withdraw policy, and that all stakes will be effectively 'fun play' credits until such time as these reach zero, whereupon the player(s) will be encouraged to purchase further fun credits for real cash."

3.2 "Any player(s) that attempt to withdraw real funds back to their respective depositing methods, or harass our dedicated support agents in respect of this shall be deemed in breach of our 'Advantage Play' rules and shall have the live chat facility terminated henceforth, and not have this reinstated until such (un)real balances have been zeroed and further pointless deposit(s) made."

3.3 "Cockjet and associated businesses will endeavour to ignore valid complaints until the point the complainant gives up; should the player persist in their complaint we encourage them to contact our Head Office for a slow and unsuccessful resolution:

ConMan Gaming, The Red Shack past the BP fuel station, Desert Highway, N'djamena, Chad FU2 0PAY
 
I was so shocked and depressed by the live chat transcripts (which I translated again in schoolboy Italian/latin to make sure) that I never even bothered checking the site out; the chats were enough for me to report this to Mods immediately.

But that term you quoted?? FFS! It's absolutely outrageous. Why don't they condense all the terms and just have one simple one like this:

3.1 "The player(s) accept that Cockjet and other associated sites have a no-withdraw policy, and that all stakes will be effectively 'fun play' credits until such time as these reach zero, whereupon the player(s) will be encouraged to purchase further fun credits for real cash."

3.2 "Any player(s) that attempt to withdraw real funds back to their respective depositing methods, or harass our dedicated support agents in respect of this shall be deemed in breach of our 'Advantage Play' rules and shall have the live chat facility terminated henceforth, and not have this reinstated until such (un)real balances have been zeroed and further pointless deposit(s) made."

3.3 "Cockjet and associated businesses will endeavour to ignore valid complaints until the point the complainant gives up; should the player persist in their complaint we encourage them to contact our Head Office for a slow and unsuccessful resolution:

ConMan Gaming, The Red Shack past the BP fuel station, Desert Highway, N'djamena, Chad FU2 0PAY
At least I lol'd
 
Big Update

Big update:

Ok apparently the casino contacted me and looks there was a bit of miscommunication, since one of their manager was completely unaware of the big delay in my payment and told me i will get paid within 3 days. Maybe this was because I couldnt send a electricity / gas bill (since its not me paying it!) and had to send a screenshot of my bank account where it was shown my address. Looks like not everyone was warned about this and so they were still waiting for my documents. I hope I will get paid now. Thanks casinomeister and everyone who helped me, ill keep this thread updated when Ill get the payment :)
 
Already received payment :)
eleXtEt.jpg

Looks like they really werent in bad faith afterall.
Thanks casinomeister and everybody that helped me :)

Can you mark this as solved and close it? Thank you
 
Can you mark this as solved and close it? Thank you
It may be "resolved" for you because they paid you - but I would rather see the thread left as it is.
If fact, I wouldn't be surprised if they only paid you on the condition you asked for the thread to be closed - that's the way these sort often work.

This thread has been VERY useful, it's 100% confirmed that the Rockbet Group are owned by the extremely rogue Rome Group (something I found out about back in 2013, but had no proof), and it has also lead to the casino heading into the pit where it belongs.

KK
 
Already received payment :)

Looks like they really werent in bad faith afterall.
Thanks casinomeister and everybody that helped me :)

Can you mark this as solved and close it? Thank you

Great that you got paid :thumbsup:

Now since you got the money I can honestly say that noone are in doubt that this very thread got you paid!
Who did what we don't know but I guess they didn't want this kind of publicity.

They have earlier tried to silent players, and no matter if you feel you want to forgive them now, I suggest you should not do that.
Don't go back! Don't play there...ever again.
 
Upgraded to full fledged rogue status: no pay casino.
I just looked, and Rockbet are no-where on the Rogue Page. :confused:
Is the page awaiting and update and upload?

Just in case you are not aware, the other casinos in the same group (AffCoins) are:
Vegas Days
Slots Jackpot
Casino Fiz
Tradition Casino
(This one is still in the pit from when it was rogued with the original owners - before Aff Coins acquired it).

KK
 
Well, the positive side is that this thread has warned knowledgeable players to avoid Rockbet and its sisters like the plague!
 
Actually I made rival directly contacting them. This is how we ended up trying to comunicate a little more. So O I guess I should also thank Rival for his help :)
Thank you rival!
 
Actually I made rival directly contacting them. This is how we ended up trying to comunicate a little more. So O I guess I should also thank Rival for his help :)
Thank you rival!

Don't be fooled! 2 months then you raise the issue here and with Rival, and funnily enough you suddenly get paid! Like I said, the chat alone you posted here is enough to get them in the pit regardless of receiving payment. We all know the story now, you cant 'unring a bell' as they say........
 
True but its on the forum that someone suggested to contact directly rival that was completely unaware of this big delay. Im not saying anything except that the forum and rival itself helped me resolving this annoying situation.
 
Glad you got paid in the end:thumbsup:

Now since you are around here I hope you stick to accredited casinos.

And if you like rival casinos theres always tropica casino as most rate it very highly and the rep for theres great and on here every day if you encounter problems. Lol you will find if you win there you will be paid in about a day not 3 months:D
 
I just looked, and Rockbet are no-where on the Rogue Page. :confused:
Is the page awaiting and update and upload?

Just in case you are not aware, the other casinos in the same group (AffCoins) are:
Vegas Days
Slots Jackpot
Casino Fiz
Tradition Casino
(This one is still in the pit from when it was rogued with the original owners - before Aff Coins acquired it).

KK

The AffCoins group share ownership with BestPay Partners as far as I recall (Play2Win, 21Grand and Supreme Play). I am surprised and disappointed to see Rome casino being brought up with this. From what I remember the Rome group is also tied into the Real Vegas group so this is a huge network of casinos all of which have very legitimate reasons for players to avoid them.
 

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