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Rockbet= Bonus Banned

Discussion in 'Online Casinos' started by Pocketdiggers77, Mar 30, 2009.

    Mar 30, 2009
  1. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    Just a For Yalls Information. Depsoited $100 at Rockbet and took the Welcome free $100 for a total of $200. Met the whopping $6000 rollover with a profit of $700, balance = $800. Thought I should wager some more since I would like to continue to play here in the future. Wagered $1000+ more and lost $300 :mad::mad::mad::mad::mad: Withdrew $500 for a net profit of $400 and now I am bonus banned. I wasnt surprised but I did let them know I would be posting this here.

    I got the typical "We reserve the right to deny bonuses without disclosing the reason" BS. I promptly uninstalled the software and do not intend to play here anymore. So now the only Rivals that still want me are Sloto and Irish Luck. The latter is only because I have not had a withdrawal. My conlcusion, as many other members Rivals-Sloto=RUBBISH

    When is Rival going to learn from their best casino Sloto ?

    PD
     
    3 people like this.
  2. Mar 30, 2009
  3. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    CAN YOU TELL ME HOW YOU WENT ABOUT BEATING THE W/R I'D LIKE TO KNOW [ENRICH MY SAVY]:eek2:

    I TAKE IT YOU WERE PAID YOUR DUE THOUGH ?
     
  4. Mar 30, 2009
  5. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    I never played anything but slots. Started with the the pigskins payout went to scary rich, etc. betting $2.00 a spin. My thoughts are that I have to have a few nice wins in order to have a chance. If anything went cold for 20 spins I moved on. The slots that made up the majority of my play were Pigskin, Scary Rich I and II, Jacques, and the Interactive slots Art Heist and the world tour slot (Greece Alaska Caribbean). I just got lucky that is all. :)

    Submitted docs earlier today and am still waiting. Probably should not have posted this before getting paid but I do not think it will be a problem. Might be a few days delayed now. :)
     
    Last edited: Mar 30, 2009
  6. Mar 30, 2009
  7. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Rival are well known for this. Win off a bonus, even with "impossible" WR, and there is a high risk of getting bonus banned.

    Absolutely INSANE, since IF you were a "bonus bagger" you would not play there again anyway, so all they have done is p1$$ed off a potential loyal player. Better you find out with $400 profit, rather than much later on. Since you wagered beyond WR, they can't use their excuse of you only barely meeting WR and cashing out. Sloto are different because they reject the often insane results churned out by the Rival central database, and make their OWN decisions based on common sense.

    There is little marketing power left in Rival bonuses, since this policy of bonus banning winners who RESPONSIBLY cash-out, rather than throwing it all back, has been so widely documented that players might as well accept this, and see Rival as fit only for the "bonus bagging", accepting you will get the across the board bonus ban as soon as you beat one or two.

    RTG casinos offer a similar program of regular coupons, but we don't see the reputable RTG casinos firing off bonus bans to everyone who beats a couple of the coupons (the rogues are a different matter - AVOID). MGS in my experience can bonus ban players who reach a high lifetime overall profit, and a few do not even do that. Grand Prive is the ONLY MGS group that seems to act like Rival in the way it issues bonus bans, and they are in the pit for "bad business practice" relating to affiliates, thus showing the kind of attitude the owners have.

    I have never been a player at Rival, and every time I see one of these posts about a "drop of the hat" bonus ban, I am less and less inclined to try, because it may one day go further, with issues of non-payment after winning from a bonus.

    Arguments from a few Rival reps that players should wager more are complete bull$h1t, as if Rival wanted players to wager more, they should be HONEST and say so in the promotional terms, not LIE that they will accept, say, 50x when what they really mean is they will cut you off for less than 70x

    The impression they give is that what they REALLY mean is you are expected to play it all back, else be cut from the promotions, because all the answers they have given so far have danced around the issue, and there can only ever be ONE truth, so if we get several stories, we are being fed a crock of you-know-what.
     
    13 people like this.
  8. Mar 30, 2009
  9. uungy

    uungy Dormant account PABnononaccred PABnoaccred PABaccred

    A casino that refuse to give any further bonuses because you "won" is simply crazy. It means you are up 1 and they are down 1. You wont play to lose your gains, and they wont get their money back.

    Any player that wins in a casino, is automatically tempted back because of the "good streak in XXXX casino". Nearly everyone uses that phrase here "So I went back to XXXX casino, where I always win..." in the winners screenshot.

    So they are basically feeding themselves into a losing position, as players that seem to always lose ina particular casino, dont generally get tempted back.

    I was banned from Rival (not sure if all or one) years ago, and I havent even attempted to redownload any since. Its their loss and my gain. I feed the casinos that respect my play, not ones that cant take a little win on the chin!
     
    Last edited: Mar 31, 2009
    2 people like this.
  10. Mar 31, 2009
  11. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    An update on this. I submitted my WD Saturday morning, docs requested Sunday morning, docs submitted Monday at 2:00PM approved at 4:00PM and paid at 6:30PM. Too bad they dont want me back. :eek2:

    PD
     
    1 person likes this.
  12. Mar 31, 2009
  13. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Congrats on your win there Pocketdiggers...:thumbsup:

    What I don't quite understand though is how anyone could diss any online casino that approves your docs on the first business day of the week and then also pays you on that very same day irregardless of any bonus issues that are set in place by their parent company..:confused:
     
    4 people like this.
  14. Mar 31, 2009
  15. dendrite

    dendrite Senior Member webby

    Occupation:
    webmaster
    Location:
    London
    Interesting

    Has this happened to you at Superior Casino too?

    I have an affiliate site and I see the same players cashing out month on month without getting banned at Superior Casino. Mind you, the manager did tell me they gave special attention to my players to retain them, so I wonder if that makes a difference or whether my players just aren't using bonuses? Would be interesting to know...
     
  16. Mar 31, 2009
  17. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    Easy, I will NOT play at Rivals without bonuses. I played by THEIR rules and even exceeded their requirements for the bonus. Now I am labeled a bonus ABUSER? I played SLOTS for crying out loud. I wanted to follow their bonus trail to VIP :rolleyes: "Claim your 5th welcome bonus to play on all games and you will automatically become a VIP at Rockbet! " And now I can never become VIP. Boo-hoo.

    It's not easy to meet a 30X rollover at a Rival Casino playing slots only, most casinos would encourage the player after such an accomplishment. Not the opposite. You beat us so you cant have anymore bonuses. It should be the opposite you won so here are MORE bonuses. Rival has a good product with very, very poor oversight.

    I didnt have to follow up the original post telling you about the withdrawal process so if anything it was kudos for the payment process and BS for the bonus banning. No bashing. It was just a warning to everyone that Rockbet is no different than any other Rival.

    I suspected you must be an affiliate for Rockbet and after clicking on your link I see that you are. I wasnt bashing Rockbet, just giving everyone a heads up. Btw, nice site, one day I look forward to taking a closer look.

    PD
     
    Last edited: Mar 31, 2009
    6 people like this.
  18. Mar 31, 2009
  19. Pocketdiggers77

    Pocketdiggers77 Gamester

    Occupation:
    Systems Analyst
    Location:
    On Top of Old Smokey
    I'm not sure what my status is at Superior. If I made a withdrawal I am banned, if I didn't, then they still want my money until I do. Not a good way to retain customers.
     
  20. Mar 31, 2009
  21. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Thanks for the compliment on my site Pocketdiggers and more importantly your reply to my post. I'm actually not disagreeing with your basis argument here regarding the bonus ban. I too think that Rival Casinos and Rival Corporate should be a hell of a lot more clear to their customers (players) upfront about their requirements of using bonuses at their casinos.

    Example: If the playthru in the bonus coupon states 30X wagering requirement needed before cashout then by gawd that is exactly what it should mean and not this BS that you later find out that you have now met the wager requirements and decided to cashout and now you find yourself bonus banned. Total BS IMO!

    What Rival Casinos should state in the coupon is that you need to do a IE: 45X rollover before you can cashout if you want to keep receiving these types of bonus coupons, that way there would be no hidden bonus abuser rules and they would be upfront and transparent with their players regarding using their bonus coupons. Players would know upfront what is required of them if they chose to cashout and could then decide whether or not they really wanted to use that bonus coupon.

    The player is happy that they will be able to take future coupons offered and Rival retains another happy customer who may tell his or her friends about their casino thus gaining them more happy customers...just good business sense IMO.
     
  22. Mar 31, 2009
  23. cynthial

    cynthial Boo

    Occupation:
    Fireproofing
    Location:
    Albuquerque

    I suspect the answer to the fast approval may be here. ;)

     
    2 people like this.
  24. Mar 31, 2009
  25. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Pocketdiggers77,

    At least you were banned after winning off a bonus. I deposited,took a bonus and busted. There were 2 other promos in the cashier but there was an error when I tried to claim a further bonus. I contacted live chat and the problem was fixed in a couple of days. However, they never reinstated the bonuses and I am now bonus banned. Even after losing? Rockbet, you must be outta your mind.
     
    3 people like this.
  26. Mar 31, 2009
  27. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    A clear example of a casino either owned by fools or owners who think players are fools!



    Cheers
    T
     
    2 people like this.
  28. Mar 31, 2009
  29. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    How about the whole company ie. Rival, thinking players are a bunch of fools.

    Honestly Rob, you know I love you to death.....but six months ago before you started your "site", you NEVER would have made a post like that. Not in a million years. I know you think that John at Rockbet, and Rival in general are the greatest thing since sliced bread...but to say that Pocketdiggers shouldn't be "dissing" them? He wins once, and he's some big bonus abuser, who's taken them for a huge amount of $400. Wow.....they must be even more under-capitalized that I've always thought...if $400 is enough to set off their alarm bells. It's usually only people who have cashed out a few times on their bonuses who get the "bonus-ban" treatment.

    I'm glad to see you corrected yourself.....although bonus banning, and predatory bonuses offered by these places is just part of the problem.

    It's really too bad that the U.S. is so limited where they play, and this is what they're left with.

    Thank you Pocketdiggers for posting this....just another thread to add to the collection. :thumbsup:
     
    5 people like this.
  30. Mar 31, 2009
  31. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Sorry Rob, but I have to agree with Pina here.
    I obviously promote Rivals too but I never hold back from giving them a rollicking when they deserve it for their stupid rules errors, software glitches & ludicrous bonus rules.
    I really like their software generally and up to about 6 months ago their bonuses were great too (comparable to MG), but now they seem to have completely lost the plot - the plot being look after your players & your players will "look after" you.
    Their bonus turn-overs are now among the HIGHEST on the net, and this 'global bonus ban' policy is just insane bulls-droppings. :(

    All my criticisms of Rival are out of sheer frustration that they are not achieving their potential of being the best software on the net for overall player satisfaction.
    If only they would make a few minor changes & get their act together they really could 'rule' the online casino world - that would be better for Players, better for Affiliates & better for Rival - everyone would be a winner! :thumbsup:

    Unfortunately they seem to have their heads firmly suck up their bottoms... :mad:

    KK
     
    5 people like this.
  32. Mar 31, 2009
  33. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Ole Rob probably just had an off day. He has been adding some great stuff in his site and must be a bit weary now. Take a rest buddy and come back in full force after that.
     
    1 person likes this.
  34. Apr 1, 2009
  35. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    Did you guys actually read my post above...lol, just incase you missed something there I have now edited it to Larger Font and also Red Font and even Underlined a word or too...:D
     
  36. Apr 1, 2009
  37. jas2587

    jas2587 Ueber Meister

    Occupation:
    none
    Location:
    FL
    Bump
    as I do believe this is the 1 that Pina an KK was referring tooo


    Cindy

    not the 1 you went crazy with colors an fonts on:D
     
  38. Apr 1, 2009
  39. jas2587

    jas2587 Ueber Meister

    Occupation:
    none
    Location:
    FL
    its that damn hairy eyebrow I tell ya :rolleyes:

    Cindy
     
    1 person likes this.

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