Nobody from Rizk going to comment?
You must be joking! You can't expect a rep to respond to something that was posted a few hours earlier on a weekend.
Probably the new rep isn't aware this thread is alive again, but I hope he have a pm about it.
Nobody from Rizk going to comment?
You must be joking! You can't expect a rep to respond to something that was posted a few hours earlier on a weekend.
Probably the new rep isn't aware this thread is alive again, but I hope he have a pm about it.
Will Rizk ever truly be the same without our caped marvel rep?
Time will tell
But I doubt it
I did send the rep a PM yesterday and I am waiting for the rep's reply.
I talked to their live chat and got nowhere except for the promise that I would be contacted further via email. Today those email responses concentrated solely on my log in issues even after my log in issue was resolved. They have refused to even comment on my questions on the SOW issues.
It is very frustrating that they are refusing to even mention my SOW issue questions and live chat today also refused to comment on my SOW issues. I deposited a fair amount of money before I was in a position to request a withdrawal that was just a little bit more than my deposits. All I got from live chat yesterday was "Sorry,you should have been sent an email request for the SOW docs"
I am unsure about Deeplays depositing levels but mine could by no means suggest a gambling habit out of control or the amounts a typical launderer would deposit.So if you've deposited a fair amount then maybe the trigger was the same as in Deeplays case. The deposited amounts reached a certain points. Just thinking out loud here because I don't want to know any numbers
I understand it's frustrating. I did see that the rep have been logged in earlier today. So if you sent the pm yesterday he should at least have responded that he will come back to you when he had checked.
Whatever reason he didn't do it he will come back.
The thing is, yet again they're doing at the withdrawal stage.If the MLRO (money laundering officer) of Rizk wants SOW on you, there is nothing the rep can do about it.
If you dont want the risk of being reported to the NCA, just send in a bank statement or anything to prove that funds you spent at Rizk was earned legally and you are good to go.
This is not something Rizk has enforced, its the government and if Rizk dont follow, they either lose their licence or get fined.
Please read my quote from Captain Rizk in message 547 which was originally posted by him 7 months ago which should have prevented this happening. If Rizks MLRO was in his office at 3am in the morning I would be very surprised,but something must have triggered it because Rizk often process withdrawals very quickly even during the nightIf the MLRO (money laundering officer) of Rizk wants SOW on you, there is nothing the rep can do about it.
If you dont want the risk of being reported to the NCA, just send in a bank statement or anything to prove that funds you spent at Rizk was earned legally and you are good to go.
This is not something Rizk has enforced, its the government and if Rizk dont follow, they either lose their licence or get fined.
The thing is, yet again they're doing at the withdrawal stage.
Using the withdrawal to blackmail the player into submitting documents.
I can see the UKGC handing out fines for this unethical practice next
This.... 100x
Why on withdrawal? Why was this money laundering that Colin clearly was doing not detected at the deposit stage?
This.... 100x
Why on withdrawal? Why was this money laundering that Colin clearly was doing not detected at the deposit stage?
Simply because it's easier to get the required documents at that stage. No other reason of course.
But that ignores the fact that measures where in place to prevent it happening again. And if Rizk did not think it was unfair to wait until withdrawal then they would not have made the fix in the first place
My dear Goatie. When you need me but do not want me then I must stay. If you want me,but no longer need me then I must do oneFact is, doesn't matter how reputable the casino, they'll let you deposit tens of thousands and no AML triggers would kick in.
Circumventing loopholes in the current regs that no one can define and only making it an issue when withdrawing.
Hard to believe it's almost 2019, isn't it
Feels like Nanny McPhee brought to life
EU's 4th directive says that you should have a Risk based approach. So it cant be a specific limit that says you need to submit SOW. It has to be based on their Business risk assessment.
My dear Goatie. When you need me but do not want me then I must stay. If you want me,but no longer need me then I must do one
So based on yours & Dionysus's assessments last few posts, I'm a raving homosexual that dresses up in cheerleader outfits with my nutsack on show!Well was nice knowing you since Goatie wants you bad. Cya