Rizk Race is currently extremely unfair and the same player wins literally every single time.

[Tirilej]

Hello, Sebastian! Thank You for Your answer! Unfortunately I have been active in politics and studied marketing and Your reply is like is expected when one wants to answer long sentences, a lot of words, but needs to hold up real information. Yes, I asked specific numbers and what I get..



If this is The Info what You can give to convince doubtful minds, even after You stated:



Yes, this answer wasn't even close to disproving my suspicions.. Like I can also say that let me just assure You are using some methods which are not acceptable. Only difference between me and You is that I have something to show which is way over all expectations if we are talking about variance. Like You said noted that I had gathered info about races. Yes, why had I done so? Because those winners are just toooooo often same ones! This also leads to two another funny things, I'd laugh on those also, like You, but...

One: Rizk kicks out from races players mainly for playing/winning too much from them. I have been contacted by players after this post saying that they have been kicked out like I was earlier. What is the limit how much one player can win/take part of Your races? I see, that Heiner has been winning and taking part for Months.. winning A LOT! And still keeps on going.

Winners after my post:

31.1. Battle Royal: Tom, Kevin, Sofie

1.2. Reactoons: Christoph, Melanie, Mira
1.2. Book of Dead: Heiner, Nancy, Ross
1.2. Starburst: Kira, Anne, Sven

2.2. Gonzo: Tristan, Alexander, Melanie
2.2. Twin Spin: Heiner, Darren, Kaisa
2.2. Sakura: Michelle, Sven, Michael

Both wins for Heiner are 2€ wager races with heaviest money prize. Also Kira got "her" 3rd win in 50 races like did Michelle. Usually odd players will win that 500€ race and familiar names takes 1€ and 2€ races.. How, Sebastian, You can explain "Heiner", "Oliver", "Tom", "Sylvio" and now rising "female" stars luck mathematically? Open up also their winning points and note the differences between first, second and third. Those are just HUGE! And after that explain how same names who do win a lot also wins with huge point difference!?

Back to the point... so, if Heiner is winning this often and much.. why "he" isn't banned!? Why any of those regular winners are never banned!? All I see that players who I can confirm to be flesh and blood are banned after winning spin prizes and small, 120€, races.. like I already stated that those are possible to win by playing right games and right tactics.. which isn't possible 500+€ races; those should be -only- for luck. And winners from those are never banned! Weird!!

Second:


LoL. This is just absurd! I waited over a day to see if anyone answers to You, but only one.. xexe.. and he pointed out what I have been asking directly from You last Year:



If You ban always player who wins or plays "too much" races.. it leads that first You ban a couple of winners.. lets say that You have 50 players.. 3 cut off.. then new winners.. they are cut off.. then new winners.. they are cut off.. After 3 Months You have 30 players.. and cutting off spirals.. which means all players are cut off with "playing and winning too much" after five Months! And here, Sebastian, You are asking us to try out.. Unreal if You don't see the problem.. Oh, of course, there are these most trusted "players" who are able to continue winning streak month after month..

And now in economical thinking..



You state this after giving sample where You are posting like so few players and they win all prizes.. If I put up a lottery and have a million tickets sold versus I have a lottery with 38 tickets sold.. which one is more likely to give me negative earnings?? And thinking more deeply, which one would benefit me more to have tickets to sold for myself... or have a fixed lottery?

Answer is obvious. Heiner and others win all the time the biggest races. Race prize structure is heavily win weighted. It's enough if main prize is allocated in right way to get into zero balance.. and if more then even fewer tickets might get positive outcome. But it is very sure if only 38 tickets are sold for 1000€-2000€ grand prize win that it will be negative outcome even short period.

When I was first banned out and then "traded" my VIP status to possibility to take part to Your races I asked numbers how You can rationalize kicking me out..

*Viimeiset 7 päivää:* (last 7 days)
Talletukset:€1983 (depos)
Kotiutukset:€1133 (withdrawals)
Tappiot: €850 = RTP 90.54% (losses)
Bonukset:€375 = Bonus kustannukset 34.63% (bonuses) (bonus expences)

*Viimeiset 30 päivää:*
Talletukset:€4491
Kotiutukset:€3877
Tappiot: €614 = RTP 94.13%
Bonukset:€1850 = Bonus kustannukset 95.46%

You were banning me even I was, with all race winnings, on negative and inline with RTP. Without those race winnings numbers would have been really bad. Also You explained that You think that races are at Rizk considered as "bonus". Yes, they are bonuses which You might win.

You also stated to me that "Pyrimme pitämään bonukset 10% pelaajaa kohden" (We try to maintain bonuses at 10% per player) I'd like to know if this is the number also for these "players" who seem to dominate money races!?

In the end I ask again.. You don't have to give any single names, even though they already are publicly announced, just name them like numbers or letters for last three Months:

How much has been total value of main race winnings?
How much have been won by 10 "luckiest" players?

If there are so few people taking part in the races then it's pretty clear to me there are even fewer in those where you have to bet €1 to €2. Most people never bet that high. I wouldn't and couldn't.
The same goes with other battles with not so many players in them. If it's been possible to get high up because of how you play then that is what they have done. Nothing odd but there should be changes now if some games isn't allowed.

I chose to trust what Sebastian are telling us since he doesn't have anything to gain by lying. I doubt that the battles are costing them that much either that they need every win for themselves
You are stuck in the thought that they are cheating in some way, and you need to stop thinking that.

The only thing I don't like is that they are banning some people from the battles. That shouldn't be happening. That's just stupidity!

 

[Peluri]

If there are so few people taking part in the races then it's pretty clear to me there are even fewer in those where you have to bet €1 to €2. Most people never bet that high. I wouldn't and couldn't.
The same goes with other battles with not so many players in them. If it's been possible to get high up because of how you play then that is what they have done. Nothing odd but there should be changes now if some games isn't allowed.

I chose to trust what Sebastian are telling us since he doesn't have anything to gain by lying. I doubt that the battles are costing them that much either that they need every win for themselves
You are stuck in the thought that they are cheating in some way, and you need to stop thinking that.

The only thing I don't like is that they are banning some people from the battles. That shouldn't be happening. That's just stupidity!

Sorry, but I usually don't trust words when money is involved. Numbers tell then the truth.

Even if fewer people attend those races still there should be more winners. If I use me as a subject of the past; I took part most of the main races and won around 1% of played. Usually even played through as every spin allowed. Didn't think if there is around 100 players that it was unexpected. But how anyone can "choose to trust" (It means that You do that without any real, hard, evidence..). Sebastian might not have anything to gain.. what do I? If You see nearby where You live at local store some odd guys always walking out shady and after there is stuff missing at shelves.. Then You need to stop thinking that they might have taken them.. and just go on.

I was talking with Rizk Finnish rep last April about this matter first time. I then gave them advice that they might limit players to take part races.. not just ban like Thor with his ban hammer off right away. I wanted to first wait Sebastian's answer before giving my proposition..

First: Like You said banning from races where players play with their own money tournaments which casino itself promotes is just total stupidity! Right! Firstly Rizk should lift ALL bans off which are given by that reason.

Second: They should find some kind of cap to these races.. smaller ones maybe without any restrictions, but cooling period after major win is needed. It really doesn't look honest if four (4) "players" win 50% or more of all races. Even You had to admit that! Cap might be either amount of win money surpassed or first place with days or week "cool off" -period. Yes, I hate these restrictions, but something is to be done.

Third: Tournament games must be all the players on the same line, so allowed every player to play and, if need to go on lower iQ -leveling, without doubling, holding, gathering, tactics etc possibilities; just plain game play. This problem is, like I have mentioned several times here and there, brought up by Rizk itself after they changed all last Fall. Before it races went on like train on its tracks. After it.. well.. atleast I caught my eye and now writing novels here because of it.

Fourth and last: There must be simple rules! It just can't be arbitrary invisible line on the water. Rizk gives very seldom any bonuses as they think these races are "bonuses". Their wheel is as a bonus a joke.. so any player without possibility to have any perks is crazy to put money in there. What they are thinking at marketing department when doing these lunatic decisions.

I wonder what is difficulty of bringing stats from these races? It is totally possible to do without giving out any personal info. They already publish every nick after every race.. why those nick's winnings couldn't be brought collectively out? We all have had possibility to take notes of won sums and print/screen (or even video material (!!) how races have been played by) winners... Even better would be third party audit about last three Months main race winnings and how they are spread/dealt by the players.

Ugh!

 

[Tirilej]

Sorry, but I usually don't trust words when money is involved. Numbers tell then the truth.

Even if fewer people attend those races still there should be more winners. If I use me as a subject of the past; I took part most of the main races and won around 1% of played. Usually even played through as every spin allowed. Didn't think if there is around 100 players that it was unexpected. But how anyone can "choose to trust" (It means that You do that without any real, hard, evidence..). Sebastian might not have anything to gain.. what do I? If You see nearby where You live at local store some odd guys always walking out shady and after there is stuff missing at shelves.. Then You need to stop thinking that they might have taken them.. and just go on.

I was talking with Rizk Finnish rep last April about this matter first time. I then gave them advice that they might limit players to take part races.. not just ban like Thor with his ban hammer off right away. I wanted to first wait Sebastian's answer before giving my proposition..

First: Like You said banning from races where players play with their own money tournaments which casino itself promotes is just total stupidity! Right! Firstly Rizk should lift ALL bans off which are given by that reason.

Second: They should find some kind of cap to these races.. smaller ones maybe without any restrictions, but cooling period after major win is needed. It really doesn't look honest if four (4) "players" win 50% or more of all races. Even You had to admit that! Cap might be either amount of win money surpassed or first place with days or week "cool off" -period. Yes, I hate these restrictions, but something is to be done.

Third: Tournament games must be all the players on the same line, so allowed every player to play and, if need to go on lower iQ -leveling, without doubling, holding, gathering, tactics etc possibilities; just plain game play. This problem is, like I have mentioned several times here and there, brought up by Rizk itself after they changed all last Fall. Before it races went on like train on its tracks. After it.. well.. atleast I caught my eye and now writing novels here because of it.

Fourth and last: There must be simple rules! It just can't be arbitrary invisible line on the water. Rizk gives very seldom any bonuses as they think these races are "bonuses". Their wheel is as a bonus a joke.. so any player without possibility to have any perks is crazy to put money in there. What they are thinking at marketing department when doing these lunatic decisions.

I wonder what is difficulty of bringing stats from these races? It is totally possible to do without giving out any personal info. They already publish every nick after every race.. why those nick's winnings couldn't be brought collectively out? We all have had possibility to take notes of won sums and print/screen (or even video material (!!) how races have been played by) winners... Even better would be third party audit about last three Months main race winnings and how they are spread/dealt by the players.

Ugh!

I can't understand how you can bother to play anywhere where you think they are not fair. This industry is about trust. You can read thousands of threads in here about people who doubt the fairness of both games and everything else.
It's about educating yourself. You maybe think you know so much but I doubt you do.
Some places have been cheating and it's a lot of shady businesses too so it's good to question things, and be observant, but it's still about trust. I need no real hard evidence

At this casino though I think you would gain a lot more if you instead of accusing them gave feedback without making judgement, or I think you should just leave them.
Having a rep here that listen to feedback is great, but it's still up to them how they will run the races.

You're new in here. I hope you take the chance to read up on other things that goes on in the gambling world too. It's about a bit more than a few Rizk races

 

[colinsunderland]

I would be amazed if Rizk were using bots or their own players to win the races, it makes no sense at all to do that, and the accusations are unfounded tbh. Whats more likely is that some players have a certain playing style that is more beneficial to them than others. I have just had a quick look and some races have £1 min bet, if some players play 200 spins and have a bad streak they quite possibly will drop out, and if there are less than 40 players in the race, then those who have the funds to keep playing to the end are obviously more likely to win a prize. It could be these who are in the top few all the time are ones who have a large balance to continue on through a bad spell.

I don't understand why some players are getting banned from the races though, perhaps @Sebastian - Rizk could explain? Surely if you want more players then you don't ban players, and if the races are fair, which I'm sure they are, then what is to be gained by banning someone?

I'm not a Rizk fan, in fact I closed my account there, and even less a GIG fan, so I'm not defending them because of any loyalty, more because simply, I think some of the accusations are completely wrong.

 

[Peluri]

I can't understand how you can bother to play anywhere where you think they are not fair. This industry is about trust.

I need no real hard evidence

Only have complained about main money races. I have had no other to complain about Rizk. You obviously don't see anything odd if just hand full of players picks wins. All the time.

At this casino though I think you would gain a lot more if you instead of accusing them gave feedback without making judgement, or I think you should just leave them.

Didn't I give my propositions to make things better.. isn't that feed back as its finest?

It's about educating yourself. You maybe think you know so much but I doubt you do.

You're new in here. I hope you take the chance to read up on other things that goes on in the gambling world too. It's about a bit more than a few Rizk races

Thank You for worrying me and my casino world education. Yes, my nick here now might be a new one, but I just lay You pair of words which case I followed in real time.. of course this was totally different level of a case, but also there were no reason to anyone to do what just happened: Absolut Poker. If You don't know this one from memory then a little education might be in place.

Thank You for, colinsunderland, supporting.

Whats more likely is that some players have a certain playing style that is more beneficial to them than others. I have just had a quick look and some races have £1 min bet, if some players play 200 spins and have a bad streak they quite possibly will drop out, and if there are less than 40 players in the race, then those who have the funds to keep playing to the end are obviously more likely to win a prize. It could be these who are in the top few all the time are ones who have a large balance to continue on through a bad spell.

Usually those playing styles, like in this thread has been explained, worked with those small races where every player could choose a game. I have been ONLY after these main races where "luck" should be THE only thing. Same game to all. Usually game where any playing style or tactic gives no advantage. Still a few players beat all others almost every time. And Yes, some players drop off after bad start, but almost everytime top 30 have played all spins. Still no matter to outcome towards winners.

 

[Borgie]

My head hurts

 

[Steviedoo]

If they use they’re own players, in house, bots, as you claim wouldn’t they use different names so people like you wouldn’t get suspicious. You think if you’re gonna fool someone they would do it properly.

 

[xexe]

Hi everyone,
It comes down to two things:

1) Although we at Rizk are very proud of the Rizk Race as one of our products & promotions, I can honestly say that player pool is not that big and we would like to see more players playing them. You could argue that they are not exciting enough and on mobile I can definitely agree with that. This is something we are working on. They are more exciting on desktop where the leaderboard is clearly shown. Below you can find some examples of how many many players have participated in the races (you can also follow this yourselves when you opt-in to the races and try them out, even for one spin) during the last 24 hours:


Yesterday's Battle Royal Race at 9pm CET (the race with the biggest prize pool) : 38 racers, out of whom 10 won a prize


One of today's RIZK RACEs: 03:30 am: 3 racers and all 3 of them won a prize. Quite nice!


Today's BREAKFAST RACE: 12 racers, out of whom 5 racers won a prize.

...Wow. I was banned without warning for playing the risk race too much. Pelluri claims the same thing happened to him although his ban was heaved for being a VIP member. Y'all ban anybody who play them too much without any warning and in the next breath express a wish to have more race players. I came from VideoSlots where you automatically join every single race. Each spin you perform counts towards a race. How was I supposed to know that rizk bans anybody who do the very same thing that's encouraged on thé most popular online casino in the world?

I just felt like I should clarify this comment cuz I was being a bit unclear. I said I got banned which could be misunderstood; what I meant was that I got banned from the races and not banned from Rizk in general. So no money has been confiscated or anything of that nature and it's obviously their choice who they want on their site.

I just found it funny and ironic when the rep said "we would like to see more players playing them" while there are multiple players in this very thread who were banned without any warning for.. playing them. That was all.

 

[Broke]

Kinda weird how the names Peluri listed disappeared after Peluri's post. But hey, nothing to see here, cos they say so.

 

[bamberfishcake]

@Sebastian - Rizk

Thank you for your attention and the open discussion. I play Rizk regularly and have said before this is down to the service and care from your team.

During the game specific races you do tend to see the same names but I think this is due to a couple of things; these users are willing to throw more money at the races than others and understand, maybe, that staying to the finish can mean a prize even if you've had a bad run. I have held the course and won a prize after finishing down from my starting balance at race end. Lots of people start and drop out if the games not playing. There really is just a handful of people racing towards the end of some of these races and it tends to be the same names. This could be why we are seeing the same people winning but we do not know how much their spending. If you can win £500/£1000/£1500 then I would bet my house people have actually won these prizes following a general loss on balance over the race just by staying the course.

I would like to know the following by the end of this discussion please:

1) Are Rizk going to make the standard races fair by limiting races to the games which are available, equally, to all participants?

Simply put, if there is a game which is not available to one racer but available to another then the race will be unfair.

2) Can you clarify the ruling around users being banned for too much participation please?

Thanks for your help and patience.

 

[xexe]

@Sebastian - Rizk
2) Are accounts being closed for too much race participation?

Thanks for your help and patience.

In case you were referencing my comment and missed my 2nd clarification comment; my account was not closed. They just banned me from entering the races without any warning, supposedly for entering too many races. I just entered all races like I do on VS and Casumo where they don't ban you for playing the sites main features.

 

[bamberfishcake]

In case you were referencing my comment and missed my 2nd clarification comment; my account was not closed. They just banned me from entering the races without any warning, supposedly for entering too many races. I just entered all races like I do on VS and Casumo where they don't ban you for playing the sites main features.

Your right I did glance over and assumed account closures....I have amended the query, thanks for the heads up

 

[CasinoNinja]

The prizes they give away will have been earned multiply times over, 450 x 1-2£ sometimes stake is alot when you have hundred people playing.

 

[Sebastian - Rizk]

@Sebastian - Rizk

Thank you for your attention and the open discussion. I play Rizk regularly and have said before this is down to the service and care from your team.

During the game specific races you do tend to see the same names but I think this is due to a couple of things; these users are willing to throw more money at the races than others and understand, maybe, that staying to the finish can mean a prize even if you've had a bad run. I have held the course and won a prize after finishing down from my starting balance at race end. Lots of people start and drop out if the games not playing. There really is just a handful of people racing towards the end of some of these races and it tends to be the same names. This could be why we are seeing the same people winning but we do not know how much their spending. If you can win £500/£1000/£1500 then I would bet my house people have actually won these prizes following a general loss on balance over the race just by staying the course.

I would like to know the following by the end of this discussion please:

1) Are Rizk going to make the standard races fair by limiting races to the games which are available, equally, to all participants?

Simply put, if there is a game which is not available to one racer but available to another then the race will be unfair.

2) Can you clarify the ruling around users being banned for too much participation please?

Thanks for your help and patience.

Hello @bamberfishcake

Thank you for your questions.

Although opting in for races is free, playing them costs as you have to wager money on a slot. So there's two reasons why a player can't play the maximum spins: a) Time (if you do not do enough spins or if you end up in a bonus game or a few of them for instance) b) Money (if during a race you can not afford to deposit more to reach the maximum amount of spins). Keep in mind that races have minimum bets between 20 cents and £/$/€2

For your question 1) I agree with you and it's something we have been discussing as well at Rizk this week actually, although not always technically and practically very easy to implement and keep it 100% up to date. This is due to the fact that we have a very big game portfolio which grows and on top of this we have multiple markets with different accessibility/restrictions for game providers. This is definitely something we are looking into.

Question 2) Here's the rule:

You do not have permission to view link Log in or register now.

- Information. "Players whose betting patterns are deemed to be only playing for Rizk Race Prize pools will be restricted from participating in Rizk Races with immediate effect and their patterns of play reviewed on regular basis." What this means is that our casino team checks if there's any game play outside races as well. Then the account can be reviewed.

 

[bamberfishcake]

Hello @bamberfishcake

Thank you for your questions.

Although opting in for races is free, playing them costs as you have to wager money on a slot. So there's two reasons why a player can't play the maximum spins: a) Time (if you do not do enough spins or if you end up in a bonus game or a few of them for instance) b) Money (if during a race you can not afford to deposit more to reach the maximum amount of spins). Keep in mind that races have minimum bets between 20 cents and £/$/€2

For your question 1) I agree with you and it's something we have been discussing as well at Rizk this week actually, although not always technically and practically very easy to implement and keep it 100% up to date. This is due to the fact that we have a very big game portfolio which grows and on top of this we have multiple markets with different accessibility/restrictions for game providers. This is definitely something we are looking into.

Question 2) Here's the rule:

You do not have permission to view link Log in or register now.

- Information. "Players whose betting patterns are deemed to be only playing for Rizk Race Prize pools will be restricted from participating in Rizk Races with immediate effect and their patterns of play reviewed on regular basis." What this means is that our casino team checks if there's any game play outside races as well. Then the account can be reviewed.

Hi Sebastian,

Thanks for the quick response.

Playing devils advocate, isn't that ruling a little vague around the races? I can think of ways it could be used unfairly, not accusing anyone and I am not sure if clarifying it anymore would be possible for you for a number of legitimate reasons but i am sure there will be a more detailed guideline for your staff. Clarity is what I'm looking for in a casino. As previously mentioned there are a couple of casinos who don't restrict race participation.

Also, please understand I only ask this in pursuit of knowledge. I have always been an advocate of Rizk, hence the interest.

Thanks again.

 

[Tirilej]

Hi Sebastian,

Thanks for the quick response.

Playing devils advocate, isn't that ruling a little vague around the races? I can think of ways it could be used unfairly, not accusing anyone and I am not sure if clarifying it anymore would be possible for you for a number of legitimate reasons but i am sure there will be a more detailed guideline for your staff. Clarity is what I'm looking for in a casino. As previously mentioned there are a couple of casinos who don't restrict race participation.

Also, please understand I only ask this in pursuit of knowledge. I have always been an advocate of Rizk, hence the interest.

Thanks again.

If you compare to for example VS then they do restrict people with making them both deposit and wager a certain amount to be able to join.
My guess is also that they would love to restrict it even more since also theirs can be abused.

I didn't understand why Rizk did that before but I do now, so I won't question that part anymore.

 

[bamberfishcake]

If you compare to for example VS then they do restrict people with making them both deposit and wager a certain amount to be able to join.
My guess is also that they would love to restrict it even more since also theirs can be abused.

I didn't understand why Rizk did that before but I do now, so I won't question that part anymore.

Thanks Trillej,

I must admit though I still don't get it. If I was clever I could use these grey areas to adjust the customer base in my favour. Maybe this is a question I should direct in another thread as all the casinos mentioned so far I have switched to because of how much better they are than the competition. I also know far too little about how these things actually work. Im just trying to understand why these competitions aren't open to everyone regardless, that seemed the fairest way for a business to operate.

Thanks @Sebastian - Rizk and thanks again Trillej,

 

[Peluri]

Kinda weird how the names Peluri listed disappeared after Peluri's post. But hey, nothing to see here, cos they say so.

Yep, I have been in the shadows waiting if get any answers to questions I made. None. Zip. Sebastian has been lurking this thread, but sees nothing to answer to my exact questions. I think fair ones. Naturally I have been, like some others, following how these races have been played after my post. Same point noticed by me and got post from other player too; names, without Oliver, which I pointed out in my long posts, have disappeared. Nothing to say why? At the same time a bunch of new players emerged.. lets see if someone of those will be new "lucks favorite"..

During the game specific races you do tend to see the same names but I think this is due to a couple of things; these users are willing to throw more money at the races than others and understand, maybe, that staying to the finish can mean a prize even if you've had a bad run. I have held the course and won a prize after finishing down from my starting balance at race end. Lots of people start and drop out if the games not playing. There really is just a handful of people racing towards the end of some of these races and it tends to be the same names.

This assumption is false. Like I already wrote.. at most races top 30, or more, will play all spins. I attended hundreds of those races and naturally followed how these went, because several times I was near money or in the money. Only 2€ staked races had a lot fewer players.. anyhow even 0,5/0,6€ races were won by the same names.. I even used me, myself and I as an example how by playing every race into the last spin was awarded with less than 1% win (first place in main race) ratio.. I had to be the worst luck player then. Even if lots of people, as they also do, drops of at early stages it doesn't explain the outcome if top 30 or more play through all spins. And now after a week my last post only one name which I pointed out has been winning. Once. Before that they got over 50% of race wins. Questions why this change? Don't these new players play full spins too...

If you compare to for example VS then they do restrict people with making them both deposit and wager a certain amount to be able to join.
My guess is also that they would love to restrict it even more since also theirs can be abused.

I didn't understand why Rizk did that before but I do now, so I won't question that part anymore.

VS races have zillion of players. Atleast free ones.. to get those You need to wager 500€ prior week or two.. then You may play so many as You like. Other tournaments are with Your own money.. play as many as You like. Why VS would like to restrict even more their tourneys? And explain me how those can be abused? Been playing sometimes those also, but not so often that could understand abuse possibilities.. (I am at VS level 77 so played some euros there too)

Still don't understand why Rizk likes to ban players from their races.. it should lead after some time to ban all their players from those races. The more are players in those races, In my mind, should be better than the fewer.. It seems that most of banned players do NOT understand ban lottery. There is no simple rule.. no limits.. just "You have been banned for playing too many races". In my case I was even with race wins on negative, so I had to do some losing game play some time also.. but it wasn't enough to Rizk. After that I have reduced my playing at Rizk over 90%. I used to be there every day.. now.. after my second and final race ban.. three times just for totaling a couple of hours. There is NO perks them to give me. I did at first week of 2019 over 4k€ depos.. race ban.. conclusion: Im out of here.

What this means is that our casino team checks if there's any game play outside races as well. Then the account can be reviewed.

For You it's for the amount of the spins. Not the value of spins. If I did daily, lets say 5000 spins, in races and after that 2000 spins outside races. Nominal value of race spins 0,3€ and outside 1-5€. Sometimes, at night time, I "took part" (just clicked kinda spin counter on) to those quiet 50 free spins races. Played those with wager 1+ euros.. it didn't matter.. conclusion was that I had played too often races. Funny thing is that basic win with those race winnings was maybe just value of -one- base spin which I played with those races. No matter. Ban hammer is earned. At the same time just a couple of names won biggest races with real money and never got banned..

I agree with you and it's something we have been discussing as well at Rizk this week actually

Anything to do with disappeared names and with my post? Atleast no comment nor reply to me. Also.. how about getting bans lifted? Did You discuss that? And how much should I, or xexe or others who have been banned lately, play to get privilege to enter races again? I have no clue so easiest thing is just drop off totally.. There is no bonuses, no perks, nothing extra what Rizk could now offer to me... just to compare to earlier mentioned VS I get with same game play a ton of tournaments and a weekly cash back. Win or lose. Rizk have fast payouts; just a couple of hours.. VS have seconds to 15 minutes. Hmm.. and I came to Rizk from VS.. LoL.

And to the end just one notice from another forum where this one was pointed out.. 6.2. at Ticket to Stars race winner Felix and runner-up Ralf had points 14730 and 14050.. third Tanja 9190 and 4th Håvard 7470. At that message was underlined that winners had even 100 spins LESS than next ones.. I'd say that is a quite difference if winner has more than 100% more points with only less than 80% played spins than whole other field of players... But hey.. this was just a one example how these points have been with these races. Nothing to see here.

 

[bamberfishcake]

Hi @Peluri

I can only speak from my own experience in the races and have done a few myself. I was just trying to say that sometimes, I think, some of the same names are players who are prepared to throw funds at the races and see them through the full amount of spins. When I've done this myself I've nearly always finished in the top 10 but it's not always helped the balance. I cropped up in a few finishes myself, hence the further question about being banned from races. It's been an interesting debate.

 

[Sebastian - Rizk]

@bamberfishcake You make a very valid point of the rule seeming a bit vague. Especially considering we at Rizk are putting a lot of focus on the "No Bullshit" motto, where clear and transparent communication and no small print are pivotal. Thank you for your feedback. Rest assured that our casino team is also reading this thread and making notes about so we can improve the races.

@Peluri I made a very long post on page 3 where I, among other things, addressed several of your gut feelings, serious accusations and conspiracy theories. I kindly advise you to read that through. Random name dropping with players "disappearing", false accusations based on feeling and other similar things I do not appreciate at all. Let's try to keep this discussion serious and friendly at the same time. Constructive feedback is more than welcome, but when one is trying to denigrate Rizk, it goes a bit too far. I will happily reply to any question you or anyone else has regarding races, as long as they are serious. Also, in your post I find it very difficult to understand which questions you want an answer to. One question or point you raised at least was related to you being banned from the races. Now, I do not know your user name or your gaming history, neither can I discuss anyone's account here, but feel free to PM me and I will look into this as soon as I can.

I understand that the banning from races is what makes you very unhappy. That is fully understandable. Although I do not decide who gets banned and who does not, I can agree that the (manual) process it's not the most optimal the way it is right now. Neither do I find acceptable that @xexe and you have not received any communications regarding being banned from the races, so I apologise for that. This, like the rest of the feedback in this thread, is being read and discussed by our casino team and myself.

 

[xexe]

Question 2) Here's the rule:

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- Information. "Players whose betting patterns are deemed to be only playing for Rizk Race Prize pools will be restricted from participating in Rizk Races with immediate effect and their patterns of play reviewed on regular basis." What this means is that our casino team checks if there's any game play outside races as well. Then the account can be reviewed.

This wasn't the case with me. I wagered 3550kr in sports bets around new year and 2900kr on top of that over the rest of January. Played plenty on the slots where I wasn't going for prize pools even though I was signed up for all of the races. Played some in the live casino. Still got banned without a single warning that I was doing something wrong.

If you compare to for example VS then they do restrict people with making them both deposit and wager a certain amount to be able to join.
My guess is also that they would love to restrict it even more since also theirs can be abused.

I didn't understand why Rizk did that before but I do now, so I won't question that part anymore.

Are you referring to the VS freerolls? Those can't be compared to the risk race because you don't spend anything in those, they're completely free where you play with tournament money unlike risk race where you play with your own money. I was talking about the VS races, not battle of the slots. VS races are comparable to rizk race and they have no wager requirement at all to enter, everyone enters them. Same with the casumo reel races.

To clarify; VS freerolls are free. You have to spend up to €450 for every rizk race that you complete.

 

[TheAverageGuy]

This, like the rest of the feedback in this thread, is being read and discussed by our casino team and myself.

For lack of a better place to cut in and since you offered such a nice segue... I've noticed that withdrawals seem to be taking longer and longer as of late.

I've left quite glowing reviews of Rizk and recommended them as one of, if not THE preferred site for my online gaming and tongue in cheek have always said that the only thing I had to mark as a negative was the 4 hr withdrawal window.. or longer if I withdrew at est prime time aka Rizk Payments sleepy time.

Though my penchant for immediate gratification didn't like it especially with near instant withdrawals offered at some of my other online haunts, the built in rewards, quality competitions, low minimum bets, solid support staff and more made it reasonable to accept that sometimes people need to sleep, so I'd avoid those hours when withdrawing and the 4hr average window was usually much faster, sometimes in as little as 10-20 minutes others no more than n hour or two... hardly worth griping about and not a deterrent that would encourage depositing elsewhere instead.

As of late though it seems that 5-8hrs is becoming more the norm.. I pester support jokingly after the 4-5hr mark and usually it shows up shortly after..
(last 3 times it was moments after pestering support, then about an hour and a half and currently almost 9hrs..still waiting)

So here are my basic gripes.. withdrawals are now starting to fall on the side of becoming a deterrent, consistency is reassuring.

Support typically is friendly enough and offers words along the lines of "I'll see what I can do" or "sure.. I'll poke them like you requested" etc. (which I know may not make any difference, but placebos are still effective) Today however I was given the standard "Withdrawals can take up to 24hrs and there's nothing I can do until that period has passed" which may be closer to the truth, but much less reassuring and placating, also mildly irritating because having played as long as I have and made as many withdrawals as I have, I know the default 24 fallback reply, but I also know it's there as a cushion to allow for the unforeseen technical glitches, staff shortages, work party hangover days etc. The target quite effectively met and often beat by a long shot for the longest time has been the 4hr mark, it is that standard I am referencing when I inquire about the delay and the seemingly habitual missing of the mark as of late.. humour me and say "sorry for the delay, let me see what I can do" because if the standard 24 fallback is to become more of the expectation you won't need to humour me very often ;-)

hmm.. that was an awfully long winded way of saying "HEY! I told people everywhere that you're the best, no bullshit.. stop making me look like a liar!" or if you prefer "My sense of entitlement and expectation of satisfaction is being hampered lately.. whine whine whine..bitch bitch bitch...fix that! Thanks"

Cheers!

 

[xexe]

Rizk rep Sebastian has been here Today several times. Yesterday was active and fast to answer. Today silence. Perhaps doing a massive and inclusive point to point answer.. or just lurking in the shadows and hoping this just melt away...

Today's Olympos race had already a familiar winner.. Guido. The way how "he" got that win was also "very lucky". I'd like to ask if Casinomeister could PAB (if that can be used or some similar third party investigation) whole Rizk money races? Take a closer look collectively last Months. Rizk is rated at Casinomeister 9,8 top points and any suspected, even fraud, game fixing should be investigated! I urge You all to keep close eye for these main races!

This guy recorded a bunch of statistics on Rizk Race winners and how it seems rigged, like there are in-house player taking the 1st place prizes. The same players kept getting absurd scores, big wins nearly every spin, beating everyone with just 150-200 spins done vs 450 spins. Like we're talking winning-the-lottery-everyday-unlikely scores. So I actually started to believe that his conspiracy theory was true..

Until last night. It's actually a few players that are exploiting a bug. And they're making a small fortune off of it, it's basically a few thousand euros every single day up for grabs for less than 2 hours of "work" (gambling is fun so I wouldn't even call it work). How do I know it's a bug? Because I finally figured out how they do it. I will try to not go into any detail that could reveal how it's done. It's somewhat far-fetched to figure it out, which leads me to believe it's friends taking turns doing it. Otherwise, why are they never competing against each other? It's always max 1-2 people doing it. If it wasn't the same person/group they would compete against each other because who would turn down that much free daily money for no work? Just speculations but that made the most sense to me.

What the exploit essentially allows you to do is to get 300-pointers every single spin. The only limit is that it can take time to do it. That's why they always sit at really few spins. They do one spin, get no points for it. Then it takes anywhere from instant to 2-3 minutes and every time the wait is over, the points finally come in and it's always a 300-pointer without completing another spin. Like it says they've done 75 spins and have 5000 points for 2 minutes, and then their points move to 5310 without another spin being spent.

Perhaps kinda silly to some that I spent the time to figure it out & write this up, but I enjoy playing the Rizk Race a lot (spend most of my non-betting gambling time on it) and I just wanted to dispel the theory that they're using in-house players in case anybody else also believed it. I've contacted customer support and explained how it's done and they've forwarded it to the appropriate department. Until then, the same players are still blatantly doing it as we speak.

 

[TheAverageGuy]

Last few days I noticed "french roulette" has been almost exclusively holding top spot in races by a long shot, unable to access it myself, but if this is an actual table style game it's pretty easy to figure out how to guarantee big hits if not every spin, then damn close to it.. I believe most T&C's refer to it as "zero margin wagering"

Whatever the secret of the week is, surely the races have to be getting tougher and tougher to run at a profit as more and more players pass rather than opting in.

 

[xexe]

Last few days I noticed "french roulette" has been almost exclusively holding top spot in races by a long shot, unable to access it myself, but if this is an actual table style game it's pretty easy to figure out how to guarantee big hits if not every spin, then damn close to it.. I believe most T&C's refer to it as "zero margin wagering"

Whatever the secret of the week is, surely the races have to be getting tougher and tougher to run at a profit as more and more players pass rather than opting in.

Oh fuck me, I feel so bad now. I've been playing roulette too the past couple of days because others were and it was the best one out there. French roulette has been removed from races now though. I feel bad that you didn't have access to it.

That has nothing to do with this cheating that I'm describing though. The cheating has nothing to do with selecting game, it's about exploiting a bug. I really don't know how I can explain it better without revealing it, but you're basically freezing your game and then getting a guaranteed 300 pointer and the only thing limiting you from getting 300 points every spin, is the time it takes to do the exploit. Roulette is insanely good too, it's 1:11 300-pointer. Nowhere near the bug abuse which (theoretically with enough time) makes every spin 300 points. So if you thought roulette was bad, this bug is 11x as good as the best game out there. They mostly use it on the game-specific races though.

You do bring up an important issue though, I genuinely feel bad when I play a game like roulette and see others not play it. I already felt bad for the unfair advantage, but now I feel straight up awful knowing that the players who weren't playing it simply didn't have access to it. Can I ask you what your first name is? Just curious if I'd recognize you from the races.