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Baptism by Fire - success Rizk casino!

Discussion in 'Online Casinos' started by Casinomeister, Jan 7, 2016.

Thread Status:
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    Jan 7, 2016
  1. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    3 people like this.
  2. Jan 7, 2016
  3. Wild Reels

    Wild Reels Meister Member webmeister

    Occupation:
    IT
    Location:
    United Kingdom
    is it really a sister site though? or is GiG now more like a platform such as Everymatrix in terms of the casinos that are being added to the licenses (so confusing).

    As far as i was told, they are independent to Guts but operate on the same platform and affiliate system, maybe a half-sister as a new term :oops:

    Either way the site looks nice, and i had a good nosey round during the beta tests, waiting for that UK license though :)
     
  4. Jan 7, 2016
  5. lotusch

    lotusch Noob Webby webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    Any Irish welcome? :rolleyes:
     
  6. Jan 7, 2016
  7. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    To my knowledge, Betspin, Guts and Rizk are "in-house" brands owned by the same company Gaming Innovation Group (GiG).

    I would not call Rizk a sister casino to Guts as it is an independent brand, but it is owned and operated by the same great people.

    Another pretty new casino on the iGaming Cloud platform, InstaCasino, is a white label.
     
  8. Jan 7, 2016
  9. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    The Captain here....

    Hi all, and thanks to Bryan for the introduction.

    I am The Captain, Captain Rizk to be precise and I am here and at the site itself to help in any way I can and to guide you through the World of Rizk.

    Firstly to answer a couple of queries, yes we are a sister site to Guts and Betspin in that we are 100% owned by Gaming Innovation Group (same as Guts and Betspin) as well as obviously using the same platform.

    Secondly we are extremely friendly to all nationalities, it is just some that we cant let have access to the site for legal reasons, Ireland being one of them and for this we apologise profusely. With regard to the UK licence we we hoping the approval would be granted before Christmas but unfortunately it was not to be. We are therefore hoping that we will have this any day soon and I will update you guys once we receive this.

    Other than that we have undergone a period of beta testing since just before Christmas which hopefully exposed many of those launch time gremlins, however if you find any more then let me know. Equally if you just have a question about the site, how it works etc then just shout.

    See you there.

    The Captain

    OUT.
     
    6 people like this.
  10. Jan 7, 2016
  11. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Welcome to CM :D

    Sorry but i got to things straight away:

    1.
    A good welcome bonus is one of the main reasons to sign up at a new casino since we all have already our favorite places to play. Surprises me to see Thailand on the list. Could you make an exception?

    2. Can i register my account in AUD?

    Thanks and all the best
    Harry :)
     
  12. Jan 7, 2016
  13. lotusch

    lotusch Noob Webby webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    A shame,another casino not welcoming Irish players.
    So many casino's DO offer their services here and Ireland is very open when it comes to online gaming.
    So I wonder what has happened in the last 12 months that casino's are not opening up for Irish players anymore.
    I can't find anything on Irish legal websites of changes in t&c's for casino's to operate in Ireland.

    Did I miss something here?

    Most casino's seem to have a license here so I wonder how hard it is to get one. :)
     
    1 person likes this.
  14. Jan 7, 2016
  15. hedgehok

    hedgehok Senior Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    Germany part of the restricted countries (like with all of this group)... I'm not amused.
     
    2 people like this.
  16. Jan 7, 2016
  17. hoff1985

    hoff1985 Meister Member mm1

    Occupation:
    IT Stuff :)
    Location:
    Switzerland
    Just signed up, looks interesting :) If they pay as fast as Guts, it's awesome :)
     
  18. Jan 7, 2016
  19. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    Unfortunately there are some things that even a Superhero cannot sort out. Legal licencing issues and interpretation is most definitely one of them.... For as long as there is no clear EU wide licencing this situation will continue with many Operators interpreting markets in their own way dependent upon a vast number of factors.

    We know that at the end of the day it is the player that suffers when choice is restricted but we can do only so much.

    Hi Harry, this deposit bonus restriction is the standard throughout the Gaming Innovation Group, however it is restricted only to Deposit bonuses.

    At Rizk we have the concept of the Wheel of Rizk which gives out prizes such as Free Spins and Free money, all of which carry zero wagering requirements irrespective of where you account is registered from. This is a play based reward and is independent of deposit, win, loss etc.

    Wrt currency, this is depends upon your country of registration and the account will therefore be in the corresponding currency.

    Captain Rizk

    OUT.
     
    1 person likes this.
  20. Jan 7, 2016
  21. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    Payment porcessing

    Hi Hoff, I hope you enjoy the site.

    Our payment processing is exactly the same as Guts and we aim to offer the same standard of service that players have enjoyed from Guts in the past.

    Break a leg.

    Captain Rizk

    OUT.
     
  22. Jan 7, 2016
  23. jjezebel37

    jjezebel37 Meister Member mm1

    Occupation:
    sales/marketing
    Location:
    Belfast (Northern Ireland)
    There was no option for UK when i had a look last night?
     
  24. Jan 7, 2016
  25. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    UK Customers

    Hi jjezebel, you are correct that currently we are unable to accept UK customers. We had hoped to be granted our licence before Christmas but unfortunately that didnt happen - hopefully it will be granted in the very near term.

    As soon as it is then we will add UK as an option and I will alert you all here.

    Captain Rizk

    OUT.
     
  26. Jan 7, 2016
  27. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Sorry Rizk, won't register then. When a new casino can't give me a welcome bonus i see no reason why i should change from my favorites who are all treating me well. Just because i live in Thailand does not mean i am not a genuine player and maybe a bonus abuser.

    BTW, I got the welcome SUB at Guts and Betspin. And i do get the regular match bonuses, e.g. at Guts the 40% Monday offer. So it is not all the same within the group. :rolleyes:
     
    1 person likes this.
  28. Jan 7, 2016
  29. spoton

    spoton Senior Member webmeister

    Occupation:
    Student
    Location:
    Right behind you
    Registered, deposited and played 6 spins, then the whole site crashed...
     
  30. Jan 7, 2016
  31. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    Service provider down

    Hi Spoton, apparently our service provider was down for a few minutes but should be back up again now.

    Let me know if you still have problems.
     
  32. Jan 7, 2016
  33. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    me too get the same treatment frm guts and betspin hop i get it here too
     
    1 person likes this.
  34. Jan 7, 2016
  35. spoton

    spoton Senior Member webmeister

    Occupation:
    Student
    Location:
    Right behind you
    The slots are pretty laggy aswell sometimes..
     
  36. Jan 7, 2016
  37. spoton

    spoton Senior Member webmeister

    Occupation:
    Student
    Location:
    Right behind you
    The support is clueless and slow. The chat feature doesn't work properly either.

    I suggest that you guys take the site down, hire some beta-testers, rather than letting us pay to test your site for you..
     
    1 person likes this.
  38. Jan 7, 2016
  39. interlog

    interlog Senior Member MM webmeister

    Occupation:
    Manager
    Location:
    London
    No, thanks from me. 2.5% fee for both deposit and withdrawal when using a debit card - somebody is having a laugh!!!
     
    3 people like this.
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