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Riverbelle sent email to me in error lol

Discussion in 'America the Beautiful' started by gitalee, Feb 20, 2011.

    Feb 20, 2011
  1. gitalee

    gitalee Dormant account

    Occupation:
    sales
    Location:
    us
    Welcome to Casino Support, Lance will be right with you.
    Lance
    Thank you for contacting Casino Support and welcome to Live Help Facility. How may I assist you today?
    (United States) BRIDGETTE
    Hi can you explain this email I recieved on the 14th. Way to go? That’s amazing Bridgette!!!!



    What an awesome Win! Your luck is surely cooking here at River Belle.



    How did it feel when you saw the big hit, amounts increasing and the winning bell’s screaming?

    I bet your heart was racing.



    What a great way to start of year!!



    Well here’s to you and a continued winning streak, hope you spoil yourself!



    Your $6905 withdrawal is currently in the 72 hour Pending Period still and will be processed to your payment option once done. You may reverse some of it should you wish to.



    We may need documents from you to process your withdrawal. If needed, you will be contacted closer to the time.



    We have loads of HOT games listed today and your name has been added to our wall of winners here. Congratulations again!



    I wish you all the best of luck this week Bridgette and don’t hesitate to contact me if you need anything.



    By popular demand, our Live Draw

    Email: This email is not visible to you.

    Toll Free Number: 1800 847 1939





    To Unsubscribe: This email is not visible to you.
    Lance

    Hi Bridgette. Let me look into this. One moment please
    (United States) BRIDGETTE
    ok ty
    Lance
    I see the e-mail in the notes in your account, and unfortunately I think it was simply sent to you in error.
    (United States) BRIDGETTE
    what?
    Lance
    That appears to be an e-mail that was intended for a player who had a big win on that day, and the agent might have sent it to the wrong player
    Lance
    (at least the information about the withdrawal)
    Lance
    The rest of the e-mail refers to current promotional campaigns that we have running
    Lance
    I do see that you're unsubscribed from our regular promotional e-mails. Can I correct that so that you don't miss out on any offers?
    (United States) BRIDGETTE
    lol i did not win
    (United States) BRIDGETTE
    lol
    (United States) BRIDGETTE
    im laughing very hard tears are pouring out of my eyeys
    Lance
    No Bridgette. You would know if you won nearly $7,000 in the Casino.
    (United States) BRIDGETTE
    i know right:
     
  2. Feb 20, 2011
  3. Mickhost

    Mickhost Dormant account

    Occupation:
    Editor
    Location:
    US
    This is life, it gives everything in one moment, and in next takes away, casinos are like that too.

     
  4. Feb 20, 2011
  5. gitalee

    gitalee Dormant account

    Occupation:
    sales
    Location:
    us
    I thought I would share this. I saw this email and was like wooo hooo!!! Then I chatted with Lance and was BOO Whoo.
     
  6. Feb 21, 2011
  7. blacklabrador

    blacklabrador Banned User - chargebacks - multiple banned forum

    Occupation:
    sales
    Location:
    Ohio
    Lance, Lesley and Andrew are all amazing when it comes to customer service. Sucks this happens but people make mistakes. Riverbelle is top notch.
     
  8. Feb 22, 2011
  9. gitalee

    gitalee Dormant account

    Occupation:
    sales
    Location:
    us
    :thumbsup:No, I agree I love riverbelle just thought this was funny. I thought I hit the jackpot though when I saw this.
     

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