thisisvegas
Dormant account
- Joined
- Oct 18, 2007
- Location
- Canada
I think most rival casinos do a good job of paying on time, every once in a while a problem happens but we do our best to make sure players get paid in a timely manner. I am glad to say that in nearly 2 years of being live I don't see any forum posts about players not getting paid from a Rival casino. I do know that if players request to have their withdrawal flushed that the service team does this for many players.
I can do my best to explain our payment policy and I know for many other gaming companies we share similar policies in terms of payout times. I was a player first so I do understand what it is like to be a player and wanting to get paid on time. Most gaming companies pay fees to payment processors and if you get one player who keeps withdrawing, and depositing assuming instant payment this can add up very quickly. Not all players are the same so you have some that don't use the reverse withdrawal and others who do it all the time. Another aspect is fraud and sometimes the time for payment processing allows for accounting departments to make sure things add up. This is especially important for new players. I have seen other companies do instant payments and I think if it was worth the risks for the rewards in doing so then most companies would be switching to that policy. I thought in the day, Phoenician casino offered instant payments but they don't anymore. It would be nice to hear the reason for not doing so but I think I already know that answer but maybe it could have been due to switching software providers.
I know for thisisvegas if a player requests their withdrawal to be flushed the service team will do that for you but I think they do that for all Rival casinos.
I realize by answering these questions I am opening myself up to ridicule but I am just trying to be honest about how things are done and why. I hope that helps.
John
I can do my best to explain our payment policy and I know for many other gaming companies we share similar policies in terms of payout times. I was a player first so I do understand what it is like to be a player and wanting to get paid on time. Most gaming companies pay fees to payment processors and if you get one player who keeps withdrawing, and depositing assuming instant payment this can add up very quickly. Not all players are the same so you have some that don't use the reverse withdrawal and others who do it all the time. Another aspect is fraud and sometimes the time for payment processing allows for accounting departments to make sure things add up. This is especially important for new players. I have seen other companies do instant payments and I think if it was worth the risks for the rewards in doing so then most companies would be switching to that policy. I thought in the day, Phoenician casino offered instant payments but they don't anymore. It would be nice to hear the reason for not doing so but I think I already know that answer but maybe it could have been due to switching software providers.
I know for thisisvegas if a player requests their withdrawal to be flushed the service team will do that for you but I think they do that for all Rival casinos.
I realize by answering these questions I am opening myself up to ridicule but I am just trying to be honest about how things are done and why. I hope that helps.
John
)
Those screenshots of mine didn't start to come for a long time after I started playing there. I did nothing but lose lose lose in the beginning.. but then things suddenly took off for me one day after a $642.00 hit on Happy Valley on a .75 cent bet. 
