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Casino Complaint Rival Casinos immediately "flag" accounts after signup and refuses to honor bonuses.

Discussion in 'Casino Complaints - Bonus Issues' started by winbig, Jul 8, 2015.

    Jul 8, 2015
  1. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Here's the transcript:

    (Pretty pathetic for a 60x WR 1x max cashout $50 NDB, if you ask me...) I wanted to get a feel for their casino.

    Maybe the on board rep can contact me to resolve this issue, or at least give me an explanation, in private? I simply wanted to post this here, so it's publicly known what people may expect to happen from them upon signup.

    PS: Changed title of thread to include ALL Rival casinos - read my reply below.....
     
    Last edited: Jul 8, 2015
  2. Jul 8, 2015
  3. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    I'm assuming that I've hit their "threshold" by claiming ND bonuses in the past (since day 1 of Rival in 2006 - 9 years ago. :what:) at this platform of casinos. In my defense, I haven't claimed one in at least 5 years, so I don't know what the issue is.

    I won't name the casino in question, but they flat out told me that I've been labeled a "bonus abuser" by Rival. :rolleyes:

    All I wanted to do is try out SR3 (I wasn't even around for SR2...)......and have fun in the process. I could really care less about being able to cash out, it's just the thrill of that possibility. And I'm not going to play for free....it's a waste of my time, and I can do without.

    I just know I'll never play at a Rival casino again in my life. It's not because of not being able to get bonuses (they suck anyways,), but for the mere fact that they're treating me this way.
     
  4. Jul 8, 2015
  5. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    I just wanted to clarify one fact that I forgot to mention:

    I have indeed deposited (multiple times) at various Rival casinos in the past. It's not like I've signed up for every ND offer out there and never risked a dime. And adding to that fact, I've never cashed out once from a Rival casino. You would think that they'd want me as a player, being the loser that I am? :rolleyes:
     
  6. Jul 9, 2015
  7. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    This is old news - Rival have always had this system in place, as long as I can remember.

    I got "Bonus Banned" in June 2010 - after that, just about every new Rival casino I signed up to had "No Promotions Available" displayed in the cashier right from the off.
    It's their prerogative to not offer bonuses - and it was my prerogative to just not play at any of those places - I took my money somewhere where it was appreciated!

    It's a shame, because I do really like their slots and software in general - but if they don't want to give me a decent bonus I would rather play elsewhere.

    KK
     
  8. Jul 9, 2015
  9. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    It's pretty sad that they keep a database in place with very outdated information, from up to 9 years ago. If they'd simply check their records, they'd notice that I have not played at any Rival casino in at least 5 years. Oh well. Their loss, not mine :)
     
  10. Jul 9, 2015
  11. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Had to defend my honor...lol

    + they sent me a bonus offer :rolleyes:

     
  12. Jul 11, 2015
  13. FAZI1

    FAZI1 Experienced Member

    Occupation:
    worker
    Location:
    Punta Cana
    Rivals casinos have some central database informations so example if you in past registered in a lot rivals and recived welcome bonuses free chips - they can finnaly flag you accont and excluded from any free bonuses ( not only in one brand but in ALL Rivals ) im also flagged becose mayby 6-7 years ago when im start in gambling world in registered in a lot rivals to try for free - Now we have 2015 but my detailes still flagged and im cant got any bonuses in rival .

    In my case dosent metter becose im personaly think 3/4 rivals in web is scam / high risk place - rest 1/4 brands from rival ( save brands) dont allowed polish players to recived ANY bonuses no deposit or deposit bonuses so rival for me and for players from my country cant offered nothing without playing without bonuses - only real money sesion.

    For playing without bonuses im have betsafe / betson and few other brands who pay in few secunds instant to skrill.
     
    1 person likes this.

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