Bob Casino (part of N1 casino group) has confiscated 1057 euro from me. The casino has asked me for the documents: passport and bill. Provided. The casino has asked for the selfie with passport. Provided. The casino has asked me the selfie with paper saying “Hi Bob casino”. Provided. The casino asked for the selfie with their casino and chat opened on the background. Provided. The casino has requested a skype video conference with me. Provided. During the skype video conference the only question that I was asked was about my name and a date of birth. One hour after Skype video conference I got this email from casino: “Our security service has identified activity in your account, which is classified as fraud. Also we determined that you provided incorrect information about personal data during registration. In this regard, your account has been closed.”
WHEN THERE LEFT NOTHING ELSE TO REQUEST FROM ME - I WAS DECLARED A FRAUD: RIGHT AFTER A SKYPE VIDEO SESSION WITH THE ONE AND ONLY QUESTION ABOUT MY NAME AND AGE. THIS IS SO RIDICULOUS THAT I DON’T HAVE WORDS TO DESCRIBE WHAT I FEEL.
Please, help me.
WHEN THERE LEFT NOTHING ELSE TO REQUEST FROM ME - I WAS DECLARED A FRAUD: RIGHT AFTER A SKYPE VIDEO SESSION WITH THE ONE AND ONLY QUESTION ABOUT MY NAME AND AGE. THIS IS SO RIDICULOUS THAT I DON’T HAVE WORDS TO DESCRIBE WHAT I FEEL.
Please, help me.