1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Revamping the Accredited Casino Section

Discussion in 'Online Casinos' started by Casinomeister, Jun 30, 2009.

    Jun 30, 2009
  1. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    And in doing so, I'll be listing additional information concerning each casino.

    Besides the basic info (Casino Group, Publicly traded, liscensing, etc.) is there anything else that you might find helpful - and realistic? :p

    Please let me know since I hope to have this up by the end of the week. :D
     
    5 people like this.
  2. Jun 30, 2009
  3. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK
    Since you obviously have far too much free time on your hands how about;

    The Casinos contact number
    Link to Rep here
    and a small check list on Casino important Casino policy such as,
    Are Jackpots paid in full?
    Weekly cashout limit?
    min/max deposit.

    Not enough to keep you busy I know but maybe others can help out on that. :thumbsup:
     
    2 people like this.
  4. Jun 30, 2009
  5. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Thanks! Some of these are already being covered - but I also need to make sure it's not something that needs constant updating :D
     
    1 person likes this.
  6. Jun 30, 2009
  7. jas2587

    jas2587 Ueber Meister

    Occupation:
    none
    Location:
    FL
    Rusty will keep ya busy Bryan for sure he will keep ya away from them weeds in your back yard:p

    Cindy:rolleyes:
     
  8. Jun 30, 2009
  9. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    Some casinos allow all games on bonuses. That would be a good thing to know before going to the website and claiming.

    Just list bonuses on only the ones that say "All Games" in the remarks or some such thing, don't you think would be a good thing?? It will be a short list but would make an impact on the casinos traffic in my opinion.

    .
     
  10. Jun 30, 2009
  11. Stovetopp

    Stovetopp Senior Member MM

    Occupation:
    Retired
    Location:
    On the Beach
    This may be difficult , but based on forum members input how about a scale say 1-5( 5= very good 1=piss poor or vice versa) as to timely payments to account AFTER notice that withdrawals have been "processed".

    It seems incredible to me that I can have 2 withdrawals processed on the same day for wire transfer and 3days after I get the "being processed" notice . I get funds in my bank in 3 days from one casino and 15 days from another casino
     
    1 person likes this.
  12. Jul 1, 2009
  13. takethemoney

    takethemoney Banned User - Chargebacks at Slotastic

    Location:
    Washington
    Is Casino Titan going to get accredited pretty soon? They rock in customer service and payout speed.
     
  14. Jul 1, 2009
  15. mojo

    mojo Dormant account

    Occupation:
    webmaster
    Location:
    East Coast
    Since it was pointed out to me in a thread long ago and far far away that CM was an affiliate watchdog as well, how about a rating on if affiliates should promote them or not?

    I know what you are going to say. If they are not approved, why would affiliates promote them? That's not what I mean. I mean, do they treat affiliates well, hand in hand with players?

    Thank you for listening.
     
  16. Jul 1, 2009
  17. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I think this would be biting off more than I can chew. That would have to be updated daily or every time a casino changes their terms.

    Again, way too much info to be updated. Payment processing is changes every week if not daily. And much of it depends on the location of th eplayer and how he deposited.

    Not that I know of :p

    That's an idea that can be looked into. It's tricky sometimes since an outstanding casino operation might have an inept or mismanaged aff program. It doesn't happen too often.

    No one has mentioned "flushing accounts" on demand. That could be good to know. :D
     
  18. Jul 1, 2009
  19. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    Hi CM,

    Although we may not see eye to eye on some things :D I believe we (including others) hold a sincere passion for stand up treatment of legit players. With that said, I would like to see the following (if they're not already included):

    Withdrawals
    Time frame for Neteller (and other web wallets), cheques (checks); sent via courier and postage, and bank wire. Are withdrawals processed on weekends & or public holidays. And if so is this only available to VIP's or all casino players?

    Is preferential treatment given to VIP's in relationship to withdrawals?


    Account Flushing
    Is this available?
    If not what is the time period of a withdrawal to stay in a pending state?
    Is this influence by the weekend & or holiday periods?


    Weekend Support
    It's one of busiest times for an online casino but ironically most casinos do not have a floor manager who can make account decisions.

    EG - Bonus does not get credited or similar. CSR's say they can not credit bonus and have to send issues to promo Dept. but they wont be in until Monday. (I think that an accredited casino should have someone on 24/7 who can make such decisions. Hence addition of contact noted).


    Support Services
    If no phone support or live chat, is there a phone back option?
    Also what is the average time frame for email responses?

    Escalating Account Issues
    Sometime generic CSR's get in wrong and either don't do what there supposed to do or forget to escalate a matter. In cases such as this a contact where a matter can be sent and addressed in a timely manner.

    I could add more but these to me are the most important things that help keep players happy and ultimately assist a casino in retaining players.


    Cheers
    T
     
    2 people like this.
  20. Jul 1, 2009
  21. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK
    Bryan,
    how about making reps responsible for keeping the information up to date? You could give them limited access to this part of your site and they would responsible for ensuring the information is accurate.
    Keeping a small amount of information up to date for someone in the loop on One Casino would be no trouble.
    You could also give them a little space to advertise a new game or promo. ;)
     
    1 person likes this.
  22. Jul 1, 2009
  23. Nobunaga

    Nobunaga Experienced Member

    Occupation:
    Service Clerk
    Location:
    Cambridge ON
    Casinos

    I liked it before when you could click the casino that was accredited and you could visit its website directly for your own personal viewing.

    Another thing I would like to see, is whether or not the casino has had an audit of how "randomization" works with their casino games.

    Not just for traditional casino games, even ones like trey card poker and so on.

    Nobunaga
     
    1 person likes this.
  24. Jul 3, 2009
  25. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Thanks for the suggestions - some are incorporated - some not :D

    Anyway - it's up:
    http://www.casinomeister.com/accredited_casinos.php

    The info is not exhaustive, but it's a good start. There are also notes I haven't uploaded yet either. You have Simmo! to thank for the implementation of the Affcaff system (Promo feeds). :thumbsup:
     
    2 people like this.
  26. Jul 3, 2009
  27. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I don't think I could handle umpteen casino reps updating the same file sporadically :p

    We have updated feeds the promos now - which I'm sure many will appreciate.
     
    1 person likes this.
  28. Jul 3, 2009
  29. AussieGambler21

    AussieGambler21 Dormant account

    Occupation:
    Farm Labourer
    Location:
    NSW Australia
    The new upgrade looks good and i believe is a lot easier to read then the previous look.

    Although i do wonder why 3Dice isn't on the list anymore in accredited casinos?I tried to find it in the accredited casinos list but couldn't find it at all.

    Is this just a mistake or something we should be worried about?
     
    Last edited: Jul 3, 2009
  30. Jul 3, 2009
  31. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I'm waiting for them to ensure me that a third party is performing audits. I brought them on with the understanding that this would be happening shortly, but apparently it hasn't. Once this is done, they'll be back.
     
    6 people like this.
  32. Jul 3, 2009
  33. jod5413

    jod5413 Is That Better?

    Occupation:
    having a good time doing anything
    Location:
    somewhere on the planet
    Hey Bryan,

    I thought I was getting senile concerning casinos having to provide outside audits to be accredited. It IS still a requirement, then? :oops:

    NEVERMIND.

    I should have used my feeble brain and read your new page!
     
    Last edited: Jul 3, 2009
  34. Jul 4, 2009
  35. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK
    The original list was functional but this is a massive improvement.
    I like the way you have clearly set out what it takes to be on the accredited list too and the list itself is easy to reference.

    I must say you have done a great job.
     
    2 people like this.
  36. Jul 4, 2009
  37. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    It's a damn good start Bryan, kudos to you for implementing such a great new and revised list of accredited casinos that is detailed very well. Thanks too for all your efforts on adding these new accreditation standards to the list. This is one of the very reasons that the player community has held you "Casinomeister" in such high regard over the years. Keep up the great work..:thumbsup:
     
    3 people like this.
  38. Jul 6, 2009
  39. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    It looks great! I like the way they're listed by group, that's helpful. For instance I have accounts at Casino Spendido and Roxy Palace and never realized that they're part of the same group.

    One thing that I always thought would be helpful on this site is to have a search feature so you can look for a particular casino by name and find out quickly whether they're accredited or in the rogue pit. I realize that there's a search in the forum, but it sometimes takes a long time of wading through posts to find what you're looking for.

    BTW under the Main St. Group (RTG) Vegas Casino Online is listed twice...?
     
    2 people like this.

Share This Page