Revamping the Accredited Casino Section

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
And in doing so, I'll be listing additional information concerning each casino.

Besides the basic info (Casino Group, Publicly traded, liscensing, etc.) is there anything else that you might find helpful - and realistic? :p

Please let me know since I hope to have this up by the end of the week. :D
 

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
Since you obviously have far too much free time on your hands how about;

The Casinos contact number
Link to Rep here
and a small check list on Casino important Casino policy such as,
Are Jackpots paid in full?
Weekly cashout limit?
min/max deposit.

Not enough to keep you busy I know but maybe others can help out on that. :thumbsup:
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Since you obviously have far too much free time on your hands how about;

The Casinos contact number
Link to Rep here
and a small check list on Casino important Casino policy such as,
Are Jackpots paid in full?
Weekly cashout limit?
min/max deposit.

Not enough to keep you busy I know but maybe others can help out on that. :thumbsup:
Thanks! Some of these are already being covered - but I also need to make sure it's not something that needs constant updating :D
 

jas2587

Ueber Meister
Joined
Apr 25, 2006
Location
FL
Thanks! Some of these are already being covered - but I also need to make sure it's not something that needs constant updating :D
Rusty will keep ya busy Bryan for sure he will keep ya away from them weeds in your back yard:p

Cindy:rolleyes:
 

silcnlayc

Just one more spin pleez!
PABaccred
PABnonaccred
Joined
Sep 20, 2005
Location
Left Hungary
Some casinos allow all games on bonuses. That would be a good thing to know before going to the website and claiming.

Just list bonuses on only the ones that say "All Games" in the remarks or some such thing, don't you think would be a good thing?? It will be a short list but would make an impact on the casinos traffic in my opinion.

.
 

Stovetopp

Senior Member
MM
Joined
Jul 11, 2008
Location
On the Beach
This may be difficult , but based on forum members input how about a scale say 1-5( 5= very good 1=piss poor or vice versa) as to timely payments to account AFTER notice that withdrawals have been "processed".

It seems incredible to me that I can have 2 withdrawals processed on the same day for wire transfer and 3days after I get the "being processed" notice . I get funds in my bank in 3 days from one casino and 15 days from another casino
 

mojo

Dormant account
Joined
Nov 25, 2007
Location
East Coast
Since it was pointed out to me in a thread long ago and far far away that CM was an affiliate watchdog as well, how about a rating on if affiliates should promote them or not?

I know what you are going to say. If they are not approved, why would affiliates promote them? That's not what I mean. I mean, do they treat affiliates well, hand in hand with players?

Thank you for listening.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Just list bonuses on only the ones that say "All Games" in the remarks or some such thing, don't you think would be a good thing?? It will be a short list but would make an impact on the casinos traffic in my opinion...
I think this would be biting off more than I can chew. That would have to be updated daily or every time a casino changes their terms.

This may be difficult , but based on forum members input how about a scale say 1-5( 5= very good 1=piss poor or vice versa) as to timely payments to account AFTER notice that withdrawals have been "processed".

It seems incredible to me that I can have 2 withdrawals processed on the same day for wire transfer and 3days after I get the "being processed" notice . I get funds in my bank in 3 days from one casino and 15 days from another casino
Again, way too much info to be updated. Payment processing is changes every week if not daily. And much of it depends on the location of th eplayer and how he deposited.

Is Casino Titan going to get accredited pretty soon? They rock in customer service and payout speed.
Not that I know of :p

Since it was pointed out to me in a thread long ago and far far away that CM was an affiliate watchdog as well, how about a rating on if affiliates should promote them or not?

I know what you are going to say. If they are not approved, why would affiliates promote them? That's not what I mean. I mean, do they treat affiliates well, hand in hand with players?

Thank you for listening.
That's an idea that can be looked into. It's tricky sometimes since an outstanding casino operation might have an inept or mismanaged aff program. It doesn't happen too often.

No one has mentioned "flushing accounts" on demand. That could be good to know. :D
 

AussieDave

Banned User
Joined
Dec 25, 2005
Location
Australia
Hi CM,

Although we may not see eye to eye on some things :D I believe we (including others) hold a sincere passion for stand up treatment of legit players. With that said, I would like to see the following (if they're not already included):

Withdrawals
Time frame for Neteller (and other web wallets), cheques (checks); sent via courier and postage, and bank wire. Are withdrawals processed on weekends & or public holidays. And if so is this only available to VIP's or all casino players?

Is preferential treatment given to VIP's in relationship to withdrawals?


Account Flushing
Is this available?
If not what is the time period of a withdrawal to stay in a pending state?
Is this influence by the weekend & or holiday periods?


Weekend Support
It's one of busiest times for an online casino but ironically most casinos do not have a floor manager who can make account decisions.

EG - Bonus does not get credited or similar. CSR's say they can not credit bonus and have to send issues to promo Dept. but they wont be in until Monday. (I think that an accredited casino should have someone on 24/7 who can make such decisions. Hence addition of contact noted).


Support Services
If no phone support or live chat, is there a phone back option?
Also what is the average time frame for email responses?

Escalating Account Issues
Sometime generic CSR's get in wrong and either don't do what there supposed to do or forget to escalate a matter. In cases such as this a contact where a matter can be sent and addressed in a timely manner.

I could add more but these to me are the most important things that help keep players happy and ultimately assist a casino in retaining players.


Cheers
T
 

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
I think this would be biting off more than I can chew. That would have to be updated daily or every time a casino changes their terms.


Again, way too much info to be updated. Payment processing is changes every week if not daily. And much of it depends on the location of th eplayer and how he deposited.


Not that I know of :p


That's an idea that can be looked into. It's tricky sometimes since an outstanding casino operation might have an inept or mismanaged aff program. It doesn't happen too often.

No one has mentioned "flushing accounts" on demand. That could be good to know. :D
Bryan,
how about making reps responsible for keeping the information up to date? You could give them limited access to this part of your site and they would responsible for ensuring the information is accurate.
Keeping a small amount of information up to date for someone in the loop on One Casino would be no trouble.
You could also give them a little space to advertise a new game or promo. ;)
 

Nobunaga

Experienced Member
Joined
Jul 17, 2006
Location
Cambridge ON
Casinos

I liked it before when you could click the casino that was accredited and you could visit its website directly for your own personal viewing.

Another thing I would like to see, is whether or not the casino has had an audit of how "randomization" works with their casino games.

Not just for traditional casino games, even ones like trey card poker and so on.

Nobunaga
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Thanks for the suggestions - some are incorporated - some not :D

Anyway - it's up:
http://www.casinomeister.com/accredited_casinos.php

The info is not exhaustive, but it's a good start. There are also notes I haven't uploaded yet either. You have Simmo! to thank for the implementation of the Affcaff system (Promo feeds). :thumbsup:
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Bryan,
how about making reps responsible for keeping the information up to date? You could give them limited access to this part of your site and they would responsible for ensuring the information is accurate.
Keeping a small amount of information up to date for someone in the loop on One Casino would be no trouble.
You could also give them a little space to advertise a new game or promo. ;)
I don't think I could handle umpteen casino reps updating the same file sporadically :p

We have updated feeds the promos now - which I'm sure many will appreciate.
 

AussieGambler21

Dormant account
Joined
May 27, 2009
Location
NSW Australia
The new upgrade looks good and i believe is a lot easier to read then the previous look.

Although i do wonder why 3Dice isn't on the list anymore in accredited casinos?I tried to find it in the accredited casinos list but couldn't find it at all.

Is this just a mistake or something we should be worried about?
 
Last edited:

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
The new upgrade looks good and i believe is a lot easier to read then the previous look.

Although i do wonder why 3Dice isn't on the list anymore in accredited casinos?I tried to find it in the accredited casinos list but couldn't find it at all.

Is this just a mistake or something we should be worried about?
I'm waiting for them to ensure me that a third party is performing audits. I brought them on with the understanding that this would be happening shortly, but apparently it hasn't. Once this is done, they'll be back.
 

jod5413

Is That Better?
Joined
Mar 6, 2007
Location
somewhere on the planet
I'm waiting for them to ensure me that a third party is performing audits. I brought them on with the understanding that this would be happening shortly, but apparently it hasn't. Once this is done, they'll be back.
Hey Bryan,

I thought I was getting senile concerning casinos having to provide outside audits to be accredited. It IS still a requirement, then? :oops:

NEVERMIND.

I should have used my feeble brain and read your new page!
 
Last edited:

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
The original list was functional but this is a massive improvement.
I like the way you have clearly set out what it takes to be on the accredited list too and the list itself is easy to reference.

I must say you have done a great job.
 

RobWin

closed account
Joined
Apr 24, 2004
Location
A Vault!
Thanks for the suggestions - some are incorporated - some not :D

Anyway - it's up:
http://www.casinomeister.com/accredited_casinos.php

The info is not exhaustive, but it's a good start. There are also notes I haven't uploaded yet either. You have Simmo! to thank for the implementation of the Affcaff system (Promo feeds). :thumbsup:
It's a damn good start Bryan, kudos to you for implementing such a great new and revised list of accredited casinos that is detailed very well. Thanks too for all your efforts on adding these new accreditation standards to the list. This is one of the very reasons that the player community has held you "Casinomeister" in such high regard over the years. Keep up the great work..:thumbsup:
 

chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
It looks great! I like the way they're listed by group, that's helpful. For instance I have accounts at Casino Spendido and Roxy Palace and never realized that they're part of the same group.

One thing that I always thought would be helpful on this site is to have a search feature so you can look for a particular casino by name and find out quickly whether they're accredited or in the rogue pit. I realize that there's a search in the forum, but it sometimes takes a long time of wading through posts to find what you're looking for.

BTW under the Main St. Group (RTG) Vegas Casino Online is listed twice...?
 

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

Top