Responsiblity?

Random Possible Silver Lining: Imagine if the kid won though. It could be GG to school and "hello gambling" :eek2: :eek:

Gambling's aiight and all - but I know when I was 16, if I'd discovered poker then instead of a few yrs later, I probably quit Grade 11 rather than Post-grad Law. Grade 11/12 kinda important, long-term....(and I'm certain I would have crashed and burned in spectacular fashion if I ditched high school for poker).



Any high-roller bonuses for new players, Enzo? My rent isn't due for over a week and it's borrowed money anyway, so it's not like it's even 'real' money, obviously.

In any case, if I lose it, it's not the end of the world. I can always borrow more. And if I can't, it's not like I'm out in the snow. I live in the tropics so sleeping outdoors is hella comfortable so long as I have a mosquito net, which I'm pretty sure I can steal or beg (or otherwise 'induce') off of a random mosquito net owner.

Have to be careful not to give you the wrong idea though. I don't have a gambling problem. I have a "losing" problem. I'm just really unlucky is all. As long as I don't lose 100% of my deposit, we're laughing. And I'm hella good at Video Poker and getting really good at Slots, like REALLY good, so...although on a bit of a losing streak, I'm super due for a win - in fact, it's all but guaranteed that I'll win my next session (you know when you get that *feeling* and it's like a complete lock, I'm counting the profits already) - so I'll totally understand if you don't want to be the one casino I ever win at lifetime, so no offence will be taken if you pass on my request....


:lolup::lolup::lolup::lolup::lolup::lolup::lolup::lolup::lolup:

How does your cheek feel?

I mean with your tongue in cheek comments - LMAO!

Anyhow - ya - agreed - Maybe a good thing kid didn't win... And maybe a good thing that "THAT" much money was gone - cause it certainly hit a cold spot on my heart - and dampered my playing for about 3 months. So I suppose that that was good... Ahem - in some sort of cosmic it will come around karma kinda way... LOL!

And you should try 3dice out if you haven't already.

(and any casino on my webpage - LMAO)

or any casino that will take care of you.
 
Any high-roller bonuses for new players, Enzo? My rent isn't due for over a week and it's borrowed money anyway, so it's not like it's even 'real' money, obviously.

In any case, if I lose it, it's not the end of the world. I can always borrow more. And if I can't, it's not like I'm out in the snow. I live in the tropics so sleeping outdoors is hella comfortable so long as I have a mosquito net, which I'm pretty sure I can steal or beg (or otherwise 'induce') off of a random mosquito net owner.

Have to be careful not to give you the wrong idea though. I don't have a gambling problem. I have a "losing" problem. I'm just really unlucky is all. As long as I don't lose 100% of my deposit, we're laughing. And I'm hella good at Video Poker and getting really good at Slots, like REALLY good, so...although on a bit of a losing streak, I'm super due for a win - in fact, it's all but guaranteed that I'll win my next session (you know when you get that *feeling* and it's like a complete lock, I'm counting the profits already) - so I'll totally understand if you don't want to be the one casino I ever win at lifetime, so no offence will be taken if you pass on my request....

I think your karma just drove over my dogma.
 
I think your karma just drove over my dogma.

Did I manage to fluke any of the trigger-words?

(privately patting myself on the back StevieG-style for having the smrts to disguise my gambling problems by 'representing' a poorly crafted pretence at satire....like 3rd, maybe even 4th level stuff going on there - I've confused even myself now)
 
Thank you Enzo for your participation in this thread, also I'd like to give you a big :thumbsup: for the measures you have taken that might protect people from themselves.
 
Hi Guys,

Without getting involved in the should-or-should-not discussion, let me illustrate the things we do at 3Dice :

  • 3Dice has deposit limitation settings available to the customer - clearly visible in the cashier. Customers can set their deposit limits lower without intervention of support. (relaxing or removing the limits involves a 3 day cooldown period and has to go through support).
  • Low default maximum bets. Customers have to explicitly request higher maximum bets which allows staff to assess the situation.
  • We try to keep communicating with the customers as much as possible. Player chat has more than once given us the information needed to step in and help.
  • Imposed deposit limits on re-opened or problematic accounts. Preferably we negotiate this with the customer, if that fails we will impose a deposit limit as support deems appropriate.
  • There are lists with trigger-words. Obviously I can't share those but if a conversation takes a certain direction then we have use-cases with responses ranging from an informative talk up to an imposed deposit limit.
  • The 3Dice back-end generates alerts for sudden changes in deposit and play behavior. These are followed up by support - via chat or email.

I know at least a couple of members here have seen this in action (or at least the first steps). It may seem a bit pro-active but generally this effort is very much so appreciated by our customers. (As an added benefit I get to sleep at night ;) )

Regards,

Enzo


I would give you a big:thumbsup: Enzo but my thanks button seems to have ran off, i am one of those that use the limited deposit option and can tell you, it is a wonderful tool set up by 3 Dice as a casino, for this, Kuddos to you and your staff................laurie
 
Hi Guys,


[*]Low default maximum bets. Customers have to explicitly request higher maximum bets which allows staff to assess the situation.

Regards,

Enzo

I may have to give your casino another try. I was wondering why the limits were low and now I know.
 
My Thoughts

Thanks BB for starting this thread. This is a subject that I personally care alot about.

I wish that more casinos would act in the way that 3Dice does, and take a more proactive role in assisting problem gamblers. As it stands now, until a player actually requests self-exclusion, and actually uses the words addict or gambling problem, very little gets done. It's that fine line between ethics and business.

While I don't believe that casinos should have the responsibility of monitoring each and every player's playing patterns, I do believe that there are certain exceptional cases where more could be done. If a casino or its employees, manager, whatever, are aware that a player is severely overspending, or that gambling is seriously impacting their life in some way...then ETHICALLY, they should act. Of course, that's an ideal, and only happens in a perfect world. So while I'm an idealist, I'm also a realist...and know that this will never happen.

The best we can hope for is that the operators do take seriously requests for self-exclusion, and act upon them with no delay. The same with asking for deposit limits to be set. One thing I would like to see changed is this ridiculous industry standard of a player being excluded from play for six months, even once they have asked for lifetime exclusion. Many casinos follow the guidelines as set out by Gamcare, and I was floored when I discovered that it was them (Gamcare) who actually recommended this...the six month exclusion thing. That is preposterous. It's like an alcoholic going to AA, and being advised that they should quit drinking for six months, then after that they can have a few sips to see how it goes. :eek2:

Lifetime should mean just that, lifetime. Anyone familiar with addiction knows that an addict is never cured, they are always "in recovery". A junkie doesn't shoot up just a couple of times a year just for fun. An alcoholic doesn't take a drink now and then just for a taste. Gambling is just as serious an addiction as any other, and just as capable of destroying lives. There is no such thing as moderation in a true addict's life. If there were, they wouldn't be an addict.

Just to touch on a couple of points made in this thread....I don't think that actual money spent can be used as an accurate gauge of whether someone has a gambling problem or not. It's all relative to the person involved. Yes, Heidisue spent 15K...but 15K to her may be the same as $15 to me. There is no way of knowing. Like JustPlay, I am absolutely floored sometimes when I read some of the amounts I see on here re: deposits, or even single spins on a slot. But again, there's no way of knowing that person's circumstances, so it's hard to say anything. I would think a more accurate determination would be playing patterns ie. chasing losses, someone who repeatedly plays for hours or even days at a time, that type of thing. I read a post on here the other day where I'm almost positive someone said they had played for 40 hrs straight. I'm sorry, but that's a problem...if this is your normal style of play.

It's not about judging anyone, it's about maybe trying to help someone realize that there is help out there..and that they don't have to continue on down the same road they're on. I know that Heidisue was brought up in this thread, primarily because she used the term "stupid gambling addiction". She leaves herself open for comment when she uses that term. Also the pattern of play that she has posted about is classic "chasing losses". Deposit after deposit, knowing full well she will never get back the 15K she lost, but almost unable to stop. That is a problem, and I don't care what anyone says. Are there more like her here on CM? Tons I'd bet. Should they be ridiculed for it? Of course not. But threads like this are important, even if they do nothing more than make a few people stop and think for a bit about their own playing habits.

Kimss also comes to mind. He posted again the other day about trying to quit for the 100th time. As long as I can remember, he has been posting something similar. I'm not judging him, and by his own admission, he has a serious problem. And has admitted that it impacts his life in negative ways. I sincerely hope that one of these days he actually does it. And this is sort of where that fine line comes in. Even if he hasn't asked for self exclusion, should the casino reps who are aware of his numerous postings (and problems) over the years, step in and be more proactive? Should they set a deposit limit on him or maybe close his accounts permanently? Ethically, I would say yes...but I also realize that wouldn't be very good business.

In relation to what is actually said in threads like this, and the thought that maybe we shouldn't comment on the things people throw out there...I'm going to quote Max, from a post he made in another thread. Slightly condensed version, but the principle is the same.

First thing: I think you might misunderstand how forums work.

You are free to post, others are free to reply/comment/whatever as they see fit.

You don't 'own' the thread so it's not really up to you to say what is or is not a suitable response.


Remember: you are free to post, the membership is free to reply. That's how this works.

So basically, if you don't want your thoughts and opinions commented on, then don't post. If you don't want people discussing your possible addiction, or problem, then don't bring it to light. Again, it's got nothing to do with judging anyone. It's about discussing something that is a very serious issue, and I would suspect affects alot more than just those who admit to it.
 
Well, addiction is a funny word. I drink, I smoke, I gamble, usually at the same time.

I have a full time stressful job in IT for a Government Agency, and all the above give my life a pressure valve. I have limits on what I spend, I'm never so broke I have to worry about the rent and eating baked beans for the rest of the month.

Do I have a problem with the above? Cigarettes certainly.

The acid test, which of the above could I do without for a month?

Gambling and Drinking no problem, tobacco?

Nah, thats has its hooks into me. I won't be suing Philip Morris however.

You have to take responsibility for your own life, crying that a casino took all of your money is simply contemptible. You know exactly what you are doing. Get help, talk to the members here, talk to your GP, enroll in a program. There is help if you want it, but like so many addicts (my own cigarette addiction included), to many people will just carry on until it kills them in one form or another.
 
Well, addiction is a funny word. I drink, I smoke, I gamble, usually at the same time.

I have a full time stressful job in IT for a Government Agency, and all the above give my life a pressure valve. I have limits on what I spend, I'm never so broke I have to worry about the rent and eating baked beans for the rest of the month.

Do I have a problem with the above? Cigarettes certainly.

The acid test, which of the above could I do without for a month?

Gambling and Drinking no problem, tobacco?

Nah, thats has its hooks into me. I won't be suing Philip Morris however.

You have to take responsibility for your own life, crying that a casino took all of your money is simply contemptible. You know exactly what you are doing. Get help, talk to the members here, talk to your GP, enroll in a program. There is help if you want it, but like so many addicts (my own cigarette addiction included), to many people will just carry on until it kills them in one form or another.

I agree 100% Mclee...with everything. Ultimately, the final responsibility for each person's life, and their habits, lie with them. But I also don't think that if a player asks for help, or makes their addiction known, they should be ignored. It's that six month thing that really gets to me. Allowing someone back to play, even after they've asked for lifetime exclusion..is something I just can't get on board with.

Hear ya on the tobacco thing as well. No gambling, no booze? Not a problem. But damn, don't take my ciggies away from me...or my morning coffee, lol. I am hooked, beyond a doubt. I guess I could quit if I really wanted to...but honestly, I don't. Even though I know how bad it is for me.
 
I agree 100% Mclee...with everything. Ultimately, the final responsibility for each person's life, and their habits, lie with them. But I also don't think that if a player asks for help, or makes their addiction known, they should be ignored. It's that six month thing that really gets to me. Allowing someone back to play, even after they've asked for lifetime exclusion..is something I just can't get on board with.

Hear ya on the tobacco thing as well. No gambling, no booze? Not a problem. But damn, don't take my ciggies away from me...or my morning coffee, lol. I am hooked, beyond a doubt. I guess I could quit if I really wanted to...but honestly, I don't. Even though I know how bad it is for me.

Yeah the lifetime exclusion should stick I agree. It's well know, having given up an addiction, you have to stay off it for life. You can't do a 'little' bit. A month down the line it will be full fucking blown again. I've know a few alcoholics in my time.

Pinababy69, I forgot about the coffee thing too. I don't get that in the morning and somebody is going to get upset lol

You also raise a point, maybe I could quit smoking If I put all of my effort into it. Truth is, I think I like it too much. No doubt a life changing (or ending) illness will sort that right out.

Thanks for your insight, its nice to talk to someone in the same boat!
 

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