[RESOLVED] Wildjack withdrawal problems.

jols007

Dormant account
Joined
Nov 24, 2007
Location
Pennsylvania
It's been about 3 weeks and neither of my withdrawals have been processed. Finally, they remarked today that it is taking longer because the addresses on my driver's license and utility bill don't match. Ok, semi-believable but still praying that isn't a stall tactic. It seemed kinda fishy because when I asked the customer service rep if he needed more documentation, he told me no, and that all was well at this point. I wondered, if all is well now, yet nothing was done, why was all not well in the first place and I paid in a timely fashion?

I've contacted their adminstrator on CM with the full story. I've had no reply but it was only yesterday so I'm not trying to accuse him of slacking. While on the subject, why is his last login time/date not available? There are only three administrators where this is the case.

Thanks
 

pacers31

Banned Used - Repetitive violations of <a href="ht
Joined
Jan 19, 2006
Location
Californication
UH OH jols, I would anticipate an appearance from JACKPOT FACTORY MAN any moment now! Soon we shall hear that famous line, "sorry to hear about your problem jols, send me your account details and I will look right into it......" Good luck with these guys jols, Brickman is all huff and puff and no results. They pissed me off awhile back and then made me a VIP!! WHOOPEE!! Do some Jackpot Factory complaint searches here and make up your own mind. Hope you get your winnings soon.
 

jols007

Dormant account
Joined
Nov 24, 2007
Location
Pennsylvania
Haha. I read your post before I looked at the name, and knew it was you. I actually have read about the other complaints and remember one in particular that you were vocal about. So far it seems (fingers crossed) that WJC makes good on all withdrawals...just...very...very...sloooooooowly.

What was your bad experience?

This forum has taught me so much so far. I think I will wait until it is easier for us US players. I remember about 4 years ago I would receive withdrawals in about 3-4 days. Not so much anymore.

Thanks pacer
 

lojo

Banned User - repetitive violations of <a href="ht
Joined
Jan 18, 2007
Location
USA
Patience, ffs. I CAN ASSURE YOU, FROM PREVIOUS RESOLUTIONS, THAT ALL IS WELL.

JPF pays wager due, if that ever changes, please let me know!!! Patience.
 

pacers31

Banned Used - Repetitive violations of <a href="ht
Joined
Jan 19, 2006
Location
Californication
Yeah, good luck with that patience thing. Good to know lojo that eventually someday we get paid by JF. Not for me though. It will always amaze me that JF handles its customer relations so poorly considering the plethora of MGs out there that are all basically the same. But enough blah blah blah....already done that. Good luck with your issue!
 

lojo

Banned User - repetitive violations of <a href="ht
Joined
Jan 18, 2007
Location
USA
Yeah, good luck with that patience thing. Good to know lojo that eventually someday we get paid by JF. Not for me though. It will always amaze me that JF handles its customer relations so poorly considering the plethora of MGs out there that are all basically the same. But enough blah blah blah....already done that. Good luck with your issue!

Dammit :D

I showed you how the money Can move. I guess we're all fexed in the states, boo hoo :)
 

jols007

Dormant account
Joined
Nov 24, 2007
Location
Pennsylvania
Update

Wildjack paid me, stating the discrepancies between the addresses on my utility bill and driver's license were the cause of the delay. Jackpot Factory Spokesman, David Brickman, was very kind to reply to me quickly, along with WJ customer support. From my experience, I recommend Wildjack casino to US players.
 
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