[RESOLVED] Vegas Slot Casino Withdrawal Problem

bryand

Beach Bum
Joined
Jan 9, 2008
Location
Just Across the Hudson River
I'm not sure what's going on with VegasVIP but they have been jerking me around over a cash-in I requested 11/16/07. I have spent a lot of money at Vegas Slot over the last 4 years or so and have never been in their bad graces. Although I originally requested a check via overnight courier, they said it was sent regular mail. It never arrived. After 30 days they said they stopped payment on the check and processed the withdrawal as ACH but the wire never arrived. Now they (and the contact listed on this site) will not return my emails. Out of frustration I am tempted to publicly share what happened with a withdrawal check I received from them 3 years ago but restraint of pen and tongue may be more prudent at this time.
 

bryand

Beach Bum
Joined
Jan 9, 2008
Location
Just Across the Hudson River
HELP With MiniVegas Cash-in - 2nd Request

No response from casino, eprocessingservices, account rep listed on this site (although I see he read the original post days ago) or from eCONGRA mediation. Payment is almost 2 months late. No bonus issue involved. I have been a player in good standing at the casino for almost 5 years. Could they be having financial difficulties? If casinos had to pay interest on their untimely payments, this BS would stop.
 

NASHVEGAS

Banned User - flamming, disrespecting admin,
Joined
Dec 10, 2006
Location
MERS
Only posting this as there seems to be numerous threads currently about Mini-Vegas non or slow payment issues. For whatever reason, I was paid in a timely fashion and this W/D hit my bank account after the first of the year. Maybe if for no other reason, this post may reassure some that some payments are currently being made by Mini-Vegas. Hope all having legitimate problems currently do get their W/D's resolved quickly:)
 
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vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
There are clear signs of problems with this group. In an earlier thread they have had to stop paying out by Neteller, and this also seems to be the case for Click2Pay and Moneybookers, yet this was to a player entitled to have a Neteller account & use it for gambling, and who made the deposit with Neteller.
MiniVegas insisted they could only pay by cheque, which both costs $25 AND takes 4 weeks. Clear delaying tactics, because cheques DON'T take 4 weeks ordinarily, unless the first 3 weeks is a stalling tactic, with the cheque being posted in week 4. Payment via Neteller would have been immediate, and there would be little room to pretend any delay was anything other than from the casino.

There is only ONE reason why a casino cannot pay out by Neteller yet have Neteller as a payment method, and that is where their Neteller merchant account has insufficient funds to make the payments to players, AND they are unable to place further funds into it because of Neteller verification restrictions, the exact set of issues that hit Playtech casinos last year. With Playtech, they could only pay out through Neteller using funds received in deposits, they could not move funds into Neteller to cover winnings. In order to hide this from players, they became awkward about processing player's payments through Neteller, hoping that most would acceot the alternatives. This left them able to pay those who absolutely INSISTED, and threatened action, such as complaints to regulatory bodies. They were thus able to keep this problem under wraps for quite a while.

As well as Neteller restrictions, the other possible reason for being unable to fund their Neteller merchant account would be that they are in financial difficulties, another thing they cannot admit to if they are relying on trading their way out of it in the medium term. With MG, players would be protected anyway, so if they hid such problems from MG, they have every chance of trading through any problem patches, in the knowledge that should it all go wrong, MG would pick up the tab.
One telling point was that they flatly REFUSED to explain WHY they could not pay the other player through Neteller, and if this was merely a technical issue, there would be no reason for this.
 

bryand

Beach Bum
Joined
Jan 9, 2008
Location
Just Across the Hudson River
One question vinyl....

In your experience, ussuming my account is clean (which it has always been), does the fact that no one from the casino or processing service will respond to my emails anymore probably indicate financial difficulties? Just curious.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
In your experience, ussuming my account is clean (which it has always been), does the fact that no one from the casino or processing service will respond to my emails anymore probably indicate financial difficulties? Just curious.

It could also indicate they have you down as a fraudster, and have just been telling you stalling stories while they investigate. It is unusual for a player of 5 years standing to get away with fraud for that length of time, normally it is the first cash-in that triggers the audit process.

If other players also report similar problems, then the balance does then move to favour financial difficulties. It may be that they have been hit yet again by fraud, and that this has caused them a temporary problem, as well as made them very busy.

Ecogra have a timeframe within which they are supposed to respond. This normally begins 14 days after you first complain to the casino, or when the casino either fails to respond, or gives a final and unsatisfactory decision.
The details should be on their website.
 

bryand

Beach Bum
Joined
Jan 9, 2008
Location
Just Across the Hudson River
MiniVegas

Thanks vinyl. For the record, this will be my third or fourth withdrawal at VSC. Because I changed residences a year ago I had to again send proof of ID with the withdrawal in question. Consistent with my online statement, they supposedly sent me a check on 11/16/07 which I never received and at my request they had the bank stop payment. In hindsight I probably should have used quicktender the 2nd time around rather than ACH.

While I didn't take offense at your references to fraud, it seems that some replies to questions on this board are quite skeptical, if not cynical, from the beginning.

Best of luck to you.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Thanks vinyl. For the record, this will be my third or fourth withdrawal at VSC. Because I changed residences a year ago I had to again send proof of ID with the withdrawal in question. Consistent with my online statement, they supposedly sent me a check on 11/16/07 which I never received and at my request they had the bank stop payment. In hindsight I probably should have used quicktender the 2nd time around rather than ACH.

While I didn't take offense at your references to fraud, it seems that some replies to questions on this board are quite skeptical, if not cynical, from the beginning.

Best of luck to you.

My reference to fraud was because it is increasingly common for online casinos to play the "fraud card" when dealing with players. Sometimes a simple change of residence is enough to get them suspicious, especially if some twit in CS mishandled the notification of change, and this lead to your check being mailed to your old address, and you then tell them you didn't get it, but are now at another address, one they think they were never informed of. The fact that they WERE responding, and have now abruptly cut off all contact is a very strong indicator that you are under some kind of investigation. Many players have had this happen, have used PAB or eCogra, and this has revealed that all along they were being investigated for fraud. "Fraud" is now a very wide definition for casinos, it goes beyond true fraud, such as multiple accounts and stolen deposit methods, and now includes some forms of "advantage play", as well as playing in the "wrong currency". They could also be looking at confiscation for breaches of terms, and some players have suffered confiscation for "wrong currency" even with no bonus involved. If you signed up 5 years ago, it may be that you now are playing in the "wrong currency", even though no such rule existed when you joined.
Their refusal to reply means you don't know, and we can only speculate what is going on, but generally this non-response is not a good sign.
 

bryand

Beach Bum
Joined
Jan 9, 2008
Location
Just Across the Hudson River
:what: National Anthem Contest!

It just hit me that I've expended more time and energy on getting paid than I did playing! Monitarily speaking, the withdrawal in dispute represents about 4 hours of my billable time at work. My focusing on the payment problem is beginning to sour me against online gaming as a whole. (Bear with me as I publicly display my thought process.)

I have now only 2 choices that are acceptable to me: (1) stop online play or (2) continue to play with the understanding that I may or may not receive cash-ins. Its kinda like lending money to a friend. You hope to get it back someday but shouldn't count on it.

Finally, I propose a contest for all US online players (and anyone else around the world that gives a shyt): come up with a better national anthem. Because sometime during the last 232 years we stopped being the land of the free and the home of the brave. Anyone in Antigua need a roomate? :D
 

lojo

Banned User - repetitive violations of <a href="ht
Joined
Jan 18, 2007
Location
USA
You can say that again bryand! :)

Have you considered playing strictly for entertainment with no bonus, using truly 'disposable' income, and only at Casinomeister accredited casinos? Just a thought, might be better than quitting online.

@Vinyl... I don't recall any reputable casinos calling 'advantage play' (bonus ab-use, whatever) fraud:confused:
 

NASHVEGAS

Banned User - flamming, disrespecting admin,
Joined
Dec 10, 2006
Location
MERS
You can say that again bryand! :)

Have you considered playing strictly for entertainment with no bonus, using truly 'disposable' income, and only at Casinomeister accredited casinos? Just a thought, might be better than quitting online.

@Vinyl... I don't recall any reputable casinos calling 'advantage play' (bonus ab-use, whatever) fraud:confused:
Just to clarify in light of any possible confusion above , MiniVegas has been back on the accredited list at least since December 2007 (prolly longer) and on account of that I decided to declare my boycott of MG since the WL issue null and void!.....Furthermore, being fickle (now a man's right also:D), I am now taking all serious play to BandM's as I have previously posted but in no way is this an indictment against MiniVegas but the online experience in its entirety.
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
NO PROBLEMS WITH MY PAYMENTS

I use quicktender and receive my payments in 1-4 days normally, depending on whether mini-vegas(eprocessing)requires a signed payment agreement before paying me.

Email, eprocessing directly. I find that is better than going through the casino if I have payment problems.
 

NASHVEGAS

Banned User - flamming, disrespecting admin,
Joined
Dec 10, 2006
Location
MERS
I use quicktender and receive my payments in 1-4 days normally, depending on whether mini-vegas(eprocessing)requires a signed payment agreement before paying me.

Email, eprocessing directly. I find that is better than going through the casino if I have payment problems.
Excellent advice regardless of whether there is or is not a problem. The casino seems to be poorly informed on the details involved with a W/D but eprocessing was spot on (at least with moi)!
 

oldtrvlagt

Dormant account
Joined
Mar 31, 2007
Location
Iowa
IMHO....it is all a crap shoot when you play online. The best advice was when you deposit you have to believe that you are playing for ENTERTAINMENT value only. Case in point....I have played at INET and CW numerous times and couldn't cashout but 1 time at INET for a nominal amount. My husband played at a different RTG (no stones please) that is on NO good list and we not only played for hours but actually cashed out a sizeable amount...and (drum roll) got PAID. Granted it took 3 weeks but was by moneygram so once we had the number we went off and collected the money. Was this a fluke...maybe....but it was only a $50 deposit that I have blown in 10 minutes at other places including a B&M. One day the stars are aligned and the next they aren't..remember that and don't count on anything until it lands in your hand:thumbsup:
 

bryand

Beach Bum
Joined
Jan 9, 2008
Location
Just Across the Hudson River
MiniVegas.....

Thanks oldtravelagent - I totally agree.

Seems like online casinos would work harder to confront non-payment issues to keep from losing business. I'm still surprised that no one from MiniVegas has bothered to respond to me, either on this board or privately.

My new motto: PlayForFun or PlayForRealMoney, same outcome! (jk)
 
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