So they are saying that the name on the credit card used to deposit is different than the name on the casino account. But you are saying you have furnished documents to prove that you are indeed the owner of the CC, and the name matches what's on the casino account. Do I have this right?they are saying the name on the account is different tomine. why would it be? i sent all the relevant id to prove my credit card belongs to me etc what more do they want?
yes i have proved the card is mine and no fraud is involved
I have also now forwarded proof of my ex partners details registered 5 years ago and they are saying they will refund my purchases i.e. $150 not my winnings of $950?????
i see your point but they accepted my card and accepted my bets they should by law have to pay the result of that bet