[Resolved] Trada Casino Withdrawal issues

Timo0510

Full Member
Joined
Dec 9, 2018
Location
Germany
Hi,

Yesterday i did my first withdrawal on Trada.Still not valid on my Account.Trada comes up and said my Account get closed,its pending since 21.12.2018 ! We remember,thread "Out of the blue" here on CM.
However,they want pay me the balance and close it.Alright,no problem.

I did a withdrawal over skrill.They want Documents (screen etc).Later at the Evening,no funds added to my Account.late at Night I receive an Email,my account is verified for fast withdrawals and i will get paid within 2-6 hours.10h later,still no money.
I open Chat again...First they said my WD is done and i also got an Email.
10 seconds later,they change and said they can't pay to German residents ?! We clear it and re-open my Account to do another WD over Trustly.
Again I got an Email with processed WD.That was over an hour Ago.Trada Account is closed.No Money on my Account.No Idea how to find out where is my Money.No Transaction ID or anything else

So what going on?Why they can't pay me via Skrill?I always use skrill to deposit and withdrawal Casino Cash.They just trolling me?And why they want Documents if they can't send Money to German residents via Skrill?
Looks for me like a pure Scam to get Documents from Costumers...
 

greylady

A greyhound loves you more than you love yourself!
Joined
Jan 30, 2017
Location
Scotland
Hi,

Yesterday i did my first withdrawal on Trada.Still not valid on my Account.Trada comes up and said my Account get closed,its pending since 21.12.2018 ! We remember,thread "Out of the blue" here on CM.
However,they want pay me the balance and close it.Alright,no problem.

I did a withdrawal over skrill.They want Documents (screen etc).Later at the Evening,no funds added to my Account.late at Night I receive an Email,my account is verified for fast withdrawals and i will get paid within 2-6 hours.10h later,still no money.
I open Chat again...First they said my WD is done and i also got an Email.
10 seconds later,they change and said they can't pay to German residents ?! We clear it and re-open my Account to do another WD over Trustly.
Again I got an Email with processed WD.That was over an hour Ago.Trada Account is closed.No Money on my Account.No Idea how to find out where is my Money.No Transaction ID or anything else

So what going on?Why they can't pay me via Skrill?I always use skrill to deposit and withdrawal Casino Cash.They just trolling me?And why they want Documents if they can't send Money to German residents via Skrill?
Looks for me like a pure Scam to get Documents from Costumers...

Always nice to be polite :) Scam and Trada does not equate to me but that is merely my opinion but politeness does go a long way to getting a response and maybe even one in your favour.

Good luck :)
 

Timo0510

Full Member
Joined
Dec 9, 2018
Location
Germany
Always nice to be polite :) Scam and Trada does not equate to me but that is merely my opinion but politeness does go a long way to getting a response and maybe even one in your favour.

Good luck :)
Yeah,u may right.After 5 times running to Live Chat and hours of wasting time without result,i choose the wrong words :)

To be clear,this is no Casino Complain against Trada.Its under Payment issues on Forum posted.Iam curious what happens with Skrill,Trada,Germans and Trustly.Iam for sure not the only German player over there,so I open this Thread to get Information about the Situation :)
 

aceking123

Paleo Meister (means really, really old)
Joined
Mar 4, 2008
Location
uk
They may well be at london so there replys shall be a little slow be patient )
 

smart_croatia

Senior Member
PABnoaccred
Joined
Dec 12, 2017
Location
Croatia
well Conor is in London today for CM meeting, and today i got my money on skrill under 1 hour, so you are all good dont worry
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Tech and/or banking issues nothing more, Trada WILL pay you (providing there were no T&C breaches along the way) :)
 

Timo0510

Full Member
Joined
Dec 9, 2018
Location
Germany
Iam not worry about,i will not get my Money from Trada.It´s just annoying to wait for a withdrawal from 18:30 yesterday,chat there say where fine.Tonight,i receive the Message it will payed within the next 2-6h.10 hours later nothing there.I moved again to Live Chat,they watch and sent it.
A moment later they come around and say,German resident´s players cant be paid by Skrill.For what i upload Documents,wait for WD and verify ?
Same with Trustly.Email incoming with payment done,still no money.
 

Timo0510

Full Member
Joined
Dec 9, 2018
Location
Germany
Hey @Timo0510

Sorry I'm only seeing your PM now.
I'll raise this with the banking team and they will be in contact with you directly as I am still in London.

Any other issues, please let me know.

Conor

Good morning Conor,

I know u Guys are in London.No problem.I remember your Post,if i want re-open my Account i should Contact you.Thats why I contact you over PM 2 Days ago.Nothing more or less.
If u wanna take a look to the Payment Situation,i will be happy.But i think it will be sorted soon.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Update : Problem solved.Money paid.Account stay closed.

Thank you to all involved Members & reps :)

Cant edit start post by myself.IF a Staff Member see it,please copy the Update to the first post

Cheers

Have reported it for you so a mod can edit the title :)
 
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