[Resolved] ruby royal:not getting paid??

weplant

Meister Member
Joined
Feb 17, 2010
Location
napa, ca
Hi..Has anyone had any trouble with a payout from Ruby Royal,,I requested a small withdraw one week ago and still nothing..I have emailed and not reply..
Any suggestions...thanks,:confused:
 

dcpam39

Dormant account
Joined
Nov 12, 2006
Location
East Coast
I have always been paid within 24 hours m-f. Have you sent your security docs--maybe that's the hold-up? Also, if you won on a free chip, i believe they require a $25 deposit before you withdraw.
Hope you receive soon,
Pam
 

weplant

Meister Member
Joined
Feb 17, 2010
Location
napa, ca
Thank you Derek

Wanted to thank Derek at Ruby Royal..My payout was in my QT this morning. I appreciate his concern and taking care of the matter for me..
 
Top