[Resolved] ruby royal:not getting paid??

weplant

Meister Member
Hi..Has anyone had any trouble with a payout from Ruby Royal,,I requested a small withdraw one week ago and still nothing..I have emailed and not reply..
Any suggestions...thanks,:confused:
 

dcpam39

Senior Member
PABnononaccred
MM
I have always been paid within 24 hours m-f. Have you sent your security docs--maybe that's the hold-up? Also, if you won on a free chip, i believe they require a $25 deposit before you withdraw.
Hope you receive soon,
Pam
 

weplant

Meister Member
Thank you Derek

Wanted to thank Derek at Ruby Royal..My payout was in my QT this morning. I appreciate his concern and taking care of the matter for me..
 
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