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[Resolved] ruby royal:not getting paid??

Discussion in 'Online Casinos' started by weplant, May 31, 2010.

    May 31, 2010
  1. weplant

    weplant Meister Member

    Occupation:
    own nursery
    Location:
    napa, ca
    Hi..Has anyone had any trouble with a payout from Ruby Royal,,I requested a small withdraw one week ago and still nothing..I have emailed and not reply..
    Any suggestions...thanks,:confused:
     
  2. May 31, 2010
  3. dcpam39

    dcpam39 Senior Member PABnononaccred MM

    Occupation:
    retired
    Location:
    East Coast
    I have always been paid within 24 hours m-f. Have you sent your security docs--maybe that's the hold-up? Also, if you won on a free chip, i believe they require a $25 deposit before you withdraw.
    Hope you receive soon,
    Pam
     
  4. May 31, 2010
  5. rubyroyal

    rubyroyal Dormant account

    Occupation:
    marketing director
    Location:
    malta
    Please PM me your player login name so i can investigate..
     
    1 person likes this.
  6. Jun 1, 2010
  7. weplant

    weplant Meister Member

    Occupation:
    own nursery
    Location:
    napa, ca
    Thank you Derek

    Wanted to thank Derek at Ruby Royal..My payout was in my QT this morning. I appreciate his concern and taking care of the matter for me..
     
    1 person likes this.

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