Resolved: Problems after crashed bonus round at Videoslots

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Well clearly VS have settled to the OP's satisfaction behind the scenes and that should be the end of it.

Do we want to know the outcome? - yes possibly.
Do we NEED to know the outcome - no.
Should we all push to find out the outcome - no.

Whether VS admitted any fault in the matter or not is irrelevant, but it sounds like its all been resolved with all parties concerned and thats a good thing, we dont need to get the pitch forks out to a company that has resolved something behind the scenes.

It is common practice for companies to resolve issues with individuals sometimes and to not disclose the finer details for obvious reasons.

Hounding for answers at this stage, is counter productive and could affect their dealings with us in future cases, just let it go people its done with :)
Tbh videoslots have been nothing but awfull regarding this, Even just to comment saying its been resolved between the 2 parties and to clairlfy what truly happend, I dont expect or am owned a full explainion however when its a public fourm and videoslots are active almost 24/7 on here it just does not sit well with me them just blanking and glossing over a what ended out to be a huge error on there part leaving a man homless yes due to hes actions but they still have some part to blame and just a simple explaintion of yes our chat agents gave OP wrong infortmation which we know settled the issue with the OP. Just so everyone whos had a say on this thread can move along. Just its strange for videoslots to not have a say on the matter.
 
You don't know that. There is no issue any more, OP is happy. OP tells you to drop it. Keep an open mind and let go.
You don't know that. There is no issue any more, OP is happy. OP tells you to drop it. Keep an open mind and let go.
Exactly I do not know that cause videoslots aint said a thing about it and OP is acting like hes been gagged, Fishy imo
 
I don’t think they need to comment, and they’ve certainly got no reason to.

The original poster has said he is happy with the resolution, whatever that be. That is the most important thing and the only answer required. If a settlement has been reached, it’s also the only thing Videoslots would be able to say as well.

I will never understand why the pitchforks come out for Videoslots so often on here.
 
I don’t think they need to comment, and they’ve certainly got no reason to.

The original poster has said he is happy with the resolution, whatever that be. That is the most important thing and the only answer required. If a settlement has been reached, it’s also the only thing Videoslots would be able to say as well.

I will never understand why the pitchforks come out for Videoslots so often on here.

Well I don't think it was helped by the OP coming on begging for the thread to be removed, as it could be read that VS had told him to remove it.
Most casinos would be happy to have a complaint thread end with 'happy to say casino were great and have paid me out, excellent customer service'.
 
Well I don't think it was helped by the OP coming on begging for the thread to be removed, as it could be read that VS had told him to remove it.
Most casinos would be happy to have a complaint thread end with 'happy to say casino were great and have paid me out, excellent customer service'.
My thought exactly how he worded it sound like he was being told to remove it or even he was lying and wanted to back track
 
Well I don't think it was helped by the OP coming on begging for the thread to be removed, as it could be read that VS had told him to remove it.
Most casinos would be happy to have a complaint thread end with 'happy to say casino were great and have paid me out, excellent customer service'.

Agree with the above BUT..... if CS gave the wrong information and VS as a gesture honoured what CS has said can that be said to be setting a precedent if it ever happens again?
I think to most people who have read this it looks like VS have made some kind of payment with the proviso that it’s not discussed any further, therefore the haste in the OP wanting the thread deleted
 
For reasons that I'd rather not get into just now it seems best to suspend activity on this thread until I have more information on what is required here.

Apologies to all, I'll restore this thread to normal ASAP.
 
Ok, related to his settlement with VS the OP had demanded this thread be removed. He was "displeased" when I told him we could not, threatened to "call the police", etc. Suffice it to say that it is probably better for him if this remains closed for the time being. Apologies for any inconvenience.
 
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