[Resolved] InetBet | Unbelievable

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
What’s the matter with InetBet ?

A friend and member from our forum and this forum too asked me wether i can post what he has experienced on the last days.

Here’s a short explanation what InetBet wanted to do and he is very annoying about this unfair method.

InetBet is actually known as a reputable casino but what’s going on with this casino ?

If one haven’t played a longer time at a RTG Casino you must update your details before you can make a deposit.

In this issue the player gets new address details and updated this.

Then he made a deposit and received a 100% bonus.

The wager was 15times the deposit and bonus, so he must wager $3000.

He had fulfilled the wager and there was no more playthrough in the cashier, the balance shows zero.

After this was made, he played a few rounds video poker and then he wanted to make a cashout.

They returned the balance back to his account.

The casino requested documents from him and said that this is different to his old address. (before he had updated his new address details)

He sent again all the documents what they requested.

Here now begins the not traceable story.

The casino suddenly say that he had not made the wager and he should wager additional $600 to $6000, because he had already wagered $5400. :what:

This would be 30times the bonus but not enough, then they said sorry, it’s not 30times, it’s 35 times because he played video poker.

Here’s the quote: You are correct it is not 30x it is 35x as per the rules below:
These wagering requirements increase to 35x deposit and bonus for all play on Video Poker and War.
Your wagering should thus be $7000 not $6000.


What a laughable story, he played slots to fulfill the wager and after met the wager they are coming with other requirements ?

Are InetBet crazy ?

Personally i don’t like these way, to treat honest players.

Finally the player tried to wager these $600 with his balance but he lost all.

It goes not around the money what he lost, it would be $400 after deducted the bonus and he can live with that.

Maybe many players are satisfied with InetBet but those things are not going.

This is not okay for a reputable casino and you are shooting only yourself in his knees therewith.

Make your own thoughts about this.
 

AudiManinBoro

Dormant account
Joined
Jun 19, 2006
Location
UK
Once the wagering requirements for any given promoition are met, a player is free and eligible to play on any games of their choice as there ARE no stipulations as it is (their) money (barring the removal of any original associated bonus chips on cashout of course). If the player abided by the rules and terms and made playthrough, Inetbet is in the wrong and is WAY out of line in imposing this further restriction.

Lately casinos seem to think they can get away with doing what they like. Well they can, but not with me, Ive never really liked Inetbet and recently closed my account with them.
 

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
Once the wagering requirements for any given promoition are met, a player is free and eligible to play on any games of their choice as there ARE no stipulations as it is (their) money (barring the removal of any original associated bonus chips on cashout of course). If the player abided by the rules and terms and made playthrough, Inetbet is in the wrong and is WAY out of line in imposing this further restriction.

Lately casinos seem to think they can get away with doing what they like. Well they can, but not with me, Ive never really liked Inetbet and recently closed my account with them.

I give you right that this is the wrong way.

The player and also myself thought until now that InetBet plays fair but it seems that we are thinking wrong.
 

iNetBet Promos

Dormant account
Joined
Nov 25, 2004
Location
United Kingdom
Hi Zodiac,

Please can you PM me with some more details and I will be glad to look into this.

If there was some kind of error then I am sure we can get this resolved.

Best Regards
iNetBet Promos
 

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
Hi Zodiac,

Please can you PM me with some more details and I will be glad to look into this.

If there was some kind of error then I am sure we can get this resolved.

Best Regards
iNetBet Promos


Of course i can do and i will give you the informations.

First i must wait for the details from the player and then i will get back to you via PM later.
 

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
Update

Now i can report that this issue is resolved.

I would like to say a special thanks to iNetBet promos and also to management for the investigation and help in this regard.

A thanks also from the player, because he is satisfied with this solution.
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I'm fairly sure I've had a couple of occasions where I cleared a WR at Inetbet, and was told that I could not play all games after meeting WR because the coupon restrictions were still in effect. Couldn't make a fresh deposit either until it was processed either.

Probably why their automated system increased the playthrough.

Glad they fixed things up for your friend, but tell them that is not standard for them AFAIK. Even a free chip where you cannot get any higher, you can't reverse and have it as a fresh deposit. Which seems silly to me... the casino just incurs higher processing costs that way.

Lack of live support and sometimes delays answering emails make it difficult for players to know what is acceptable sometimes, because it varies from casino to casino whether you can switch to anything you want after WR is cleared.

At least Inetbet seems able to resolve player issues in a fair manner.
 

BigRed

Dormant account
Joined
Nov 18, 2004
Location
South Carolina
I just completed a coupon 20X on slots. I've satisfied the playthrough requirements. Can I or can I not play any game with the balance or are the restrictions still in place?

If they are still in place then that is horrible way to operate. If i'm lucky enough to get thru the 20x on slots then the free and clear money should be able to be wagered anyway i see fit.
 

GGW Laurie

Paleo Meister (means really, really old)
Joined
Jun 16, 2006
Location
In the Beautiful South !!
I just completed a coupon 20X on slots. I've satisfied the playthrough requirements. Can I or can I not play any game with the balance or are the restrictions still in place?

If they are still in place then that is horrible way to operate. If i'm lucky enough to get thru the 20x on slots then the free and clear money should be able to be wagered anyway i see fit.


I would Email Inet Promos and ask them before i did anything , they are pretty fast about getting back with player questions.


Laurie
 
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