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Required ID documents from online casinos

Discussion in 'Payment Processing Issues' started by Casperito, Mar 14, 2016.

    Mar 14, 2016
  1. Casperito

    Casperito Dormant account

    Occupation:
    Student
    Location:
    Russia
    Hi guys!

    I was wondering if there's some sort of a standard list of documents which online casinos require from you for withdrawal?
    I'm asking because I would like to avoid casinos which ask for too much personal information and stick with the ones who make it easier for me on the document side, if this is not the case.

    Thanks!
     
  2. Mar 14, 2016
  3. philderby1

    philderby1 Senior Member

    Occupation:
    factory worker
    Location:
    derby
    yes, the standard docs they will usually ask for are

    Valid, in date passport / Drivers licence

    Proof of address, council tax bill / bank statement / other official document dated within last three months

    Proof of payment, photo of debit card (back and front) possibly ewallet if you use one (skrill/Neteller)

    Hope this helps
     
  4. Mar 14, 2016
  5. crikeym8

    crikeym8 Full Member PABnoaccred

    Occupation:
    retired
    Location:
    Moorabbin
    Requesting Docs when you havent won.

    Some casinos seem to believe that they can request personal information when you haven't requested a withdrawl. Now if you are purchasing using credit card maybe they have some excuse to ask, but if your using facilities like Paysafe or Skill then id tell them to get stuffed. I'm getting a little tired of casinos demanding my personal, private information without cause. And mobile number spamming should be an option or set to OFF as default. Ive spent 3 weeks trying to stop mobile spam from Crazy Vegas.
     
  6. Mar 17, 2016
  7. Webzcas

    Webzcas Winter is Coming! Staff Member

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    Also be aware that some casinos do perform 'soft' searches with Credit Reference Agencies such as Experian and Equifax to identify you. These searches should not and do not show up when other companies perform a 'credit' check on you.
     
  8. Mar 17, 2016
  9. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Also keep in mind that there is new legislation coming up in 2017 that will require casinos operating in the EU to request proof of where your deposited funds came from.

    “War is peace / freedom is slavery / ignorance is strength.”

    Obey.
     
  10. Mar 17, 2016
  11. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    3 options here when KYC docs are requested:

    - some ask straight after registration
    - some ask after you submitted the first withdrawal
    - some ask only when your total withdrawals exceed EUR/GBP/$ 2,300

    Either way the 3 previously mentioned documents should always suffice.

    - Copy of ID
    - proof of address
    - proof of payment source (CC or Webwallet).

    Only if you ask for a bank transfer for your withdrawal then you will have to submit proof that the account is yours.
     
  12. Mar 17, 2016
  13. Webzcas

    Webzcas Winter is Coming! Staff Member

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    Wow! So you have to send them in payslips or the such like? :eek:
     
  14. Mar 17, 2016
  15. Rhyzz

    Rhyzz Experienced Member

    Occupation:
    Online Gaming
    Location:
    United Kingdom
    Any decent, reputable operator will verify you through open source - at least to a level that satisfies regulatory requirements.

    At the point where you spend a certain amount (quite alot...), they will require evidence to prove who you are. Many see your first withdrawal as a way of tackling this earlier on than necessary. Old rules used to dictate at the point you pay back to a player you must have them verified in this way - not so much anymore, but many haven't bothered changing their processes.

    At the very top end of the scale, they'll start asking questions about how you fund the account. Income, source of wealth, sustainability etc.

    All perfectly reasonable questions from an online operator in the age of the UKGC. They're treating online gambling no differently to land based that deals with large volumes of cash.

    My 2 cents - if you have nothing to hide then you shouldn't be concerned. It's not like they pass the information on to anyone, they just have to make the UKGC happy if they start poking their noses around.
     
  16. Mar 22, 2016
  17. Casperito

    Casperito Dormant account

    Occupation:
    Student
    Location:
    Russia
    Thank you everyone!
     
  18. Mar 22, 2016
  19. spoton

    spoton Senior Member webmeister

    Occupation:
    Student
    Location:
    Right behind you
    Actually not a dumb idea, depending on how it is implemented. That is if the goal is to reduce the damage caused by problem gamblers. But if all casino operators are going to do this themselves it might be a bit problematic. IMO it would be better to licence a few providers of payment-solutions, and require that they do the checking.
     

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