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Casino Rep Issue Rep for BGO

Discussion in 'Accredited Casinos Updates' started by fun4all, Sep 18, 2015.

    Sep 18, 2015
  1. fun4all

    fun4all Senior Member

    Occupation:
    .
    Location:
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  2. Sep 19, 2015
  3. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I've reported your post so Brian can follow up on it.
     
    1 person likes this.
  4. Sep 19, 2015
  5. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    I already reported this a week or 2 back, and was told the new rep is soon to come aboard:)
    For now we'll just have to settle for their own employees: and i can recommend asking for Andrew C., which is their customer services manager, and handled things for me just as well as Paul did:)

    Just open chat or email them, saying you would like to speak to the man ^.^
     
    2 people like this.
  6. Sep 19, 2015
  7. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I was told that there was a new chap on board, but I haven't seen him yet. I'll give him one last heads up.
     
    2 people like this.
  8. Sep 19, 2015
  9. babyjoker

    babyjoker Senior Member mm3

    Occupation:
    IT
    Location:
    UK
    Oh good news :D
     
  10. Sep 21, 2015
  11. fun4all

    fun4all Senior Member

    Occupation:
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    Location:
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    Did he reply to you CM? I have an issue I need to speak to a BGO rep about. If there's not one I will have to look elsewhere.
     
  12. Sep 21, 2015
  13. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    Het mate, if it's urgent, please take my word for it and elevate your query to Andrew C. head of customer support: i got in contact with him by opening chat, saying that i wanted to speak to a manager, someone with some level of authority, to discuss a few things... This was quickly followed up by Andrew C., who then contacted my by email, and who turned out to be an excellent bloke, very quick and able to solve all my wishes, and i am kind of hoping he will take the position as Rep here :)

    But i think that may be the fastest way to solve whatever issue you have right now, as that may be quicker then waiting for the rep to show up, or searching elsewhere.. :thumbsup:
     
    1 person likes this.
  14. Sep 21, 2015
  15. fun4all

    fun4all Senior Member

    Occupation:
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    Location:
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    Thanks I already tried spoke to someone called "RebeccaL" who said "I am the manager of customer services" and what she said would happen did not so I am trying other routes.
     
    1 person likes this.
  16. Sep 21, 2015
  17. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    Hm, that's slightly confusing :p
    Then let's hope the new Rep here turns up soon!
    And of course that your issues are quickly resolved..
     

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