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Regarding an ALMOST bonus at El Dorado Palace

Discussion in 'Online Casinos' started by PaulHughes01, Feb 7, 2010.

    Feb 7, 2010
  1. PaulHughes01

    PaulHughes01 Dormant account

    New Jersey
    I've been playing a while at El Dorado Palace (VERY low stakes), used there ND bonuses offered in the past, and used there SMS depositing system 'cause of it's low deposit limit, obviously. Sometimes I get lucky, sometimes not. Anyways, an interesting thing happened tonight when I made a single SMS deposit... I was given the usual bonus... Plus $100! I figured it was a player appreciation chip, but I was skeptical, so I checked transactions, and it said it was part of the bonus for my deposit. Weird. I got on the online chat and asked the very helpful "Mary" if it was for real, as I didn't want to win a bunch and then have it ALL taken away from me because they shouldn't have given me a bonus. The conversation follows:

    Please wait for a site operator to respond.
    You are now chatting with 'Mary'
    Mary: Welcome to our Casino, how may I help you?
    you: Hi, Mary
    you: My username is PaulHughes01
    Mary: yes hello
    Mary: how can we help?
    you: I just deposited via SMS, and I got a huge bonus...
    you: Just making sure there wasn't an error
    you: as much as I don't want you to take it away
    you: I don't want to get lucky
    you: and have it taken then lol
    Mary: one moment please
    you: thanks
    you: :-\
    you: Uh oh...
    you: Any word, Mary?
    Mary: please hold on for one moment Paul I am online with Tech Department
    you: no problem
    Mary: thanks
    Mary: Paul we apologize for this misunderstanding, please hold on for one moment
    Mary: There should have been confusion from Tech side, the system is now working in normal conditions, and thank you so much for your loyalty and cooperation
    you: Ok, so there was a big bonus, now there isn't?
    Mary: there was system upgrading and may be there should have been some errors
    Mary: now this procedure completed, please continue wagering
    you: Alright. Well thanks for your candor in the situation. Let your manager know that I WILL be posting about this on Casino Meister later tonight
    you: I was excited :-(
    Mary: Sorry for the miunderstanding
    you: Not your fault
    you: :)

    Maybe it was a legit error, maybe they were trying to get me to gamble higher to get in the habit of it and then make bigger deposits... Who knows? Either way, I at least have what I did deposit. I just wanted to warn anyone else who might have the same thing happen to them to be careful... And with that, I'm off to 3Dice!
  2. Feb 7, 2010
  3. Roanan

    Roanan Banned User - abusive flamming - misogynist

    Langley, BC...in Canada, eh?
    You actually made a deposit there?

  4. Feb 7, 2010
  5. Pinababy69

    Pinababy69 RIP Lisa

    Toronto, Ontario - Canada
  6. Feb 7, 2010
  7. PaulHughes01

    PaulHughes01 Dormant account

    New Jersey
    Consider myself "stuck." ;-)

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