Refund email from Skrill is this a scam ?

Because it is!

So yeah, ill watch Skrill's public website about the action, and i stamp out a page in where i can fetch those details. Ill grab a email list and i start mailing. In matter of days ill have quite some applications submitted that i can use for whatever purpose i'd wanted to.

Above is a none-official URL. If you submit details into that 99.9% it's a not official skrill thing.
 
Code:
https://consumer-paysafe.my.salesforce-sites.com/BankAccoutRequestFormSkrill

Above is a crafted page to steal your personal details - how can you say it's legit from Skrill?
Regardless of the amount of the refund I wouldn't be entering my details into that page.

Would Skrill "legitimately" use this iffy hosting platform to put people off claiming the refund? ?
 
You are so naive. In the URL there's salesforce, what is sales force again?



It's a free service where anyone can put up a website. And you think a organisation like skrill would be using a free website builder to let users login to?

Here, read again:

screenshot-2023-03-28-6-14-36-pm-png.181176


Code:
https://consumer-paysafe.my.salesforce-sites.com/BankAccoutRequestFormSkrill

Above is a crafted page to steal your personal details - how can you say it's legit from Skrill?

Not at all I double checked it - and unless the whole of Skrills official site has been hacked it is a legitmate site - I also checked the security certificates which are correct. And if contact skrill directly you will get the same answer as they have given me - that it is a legitimate URL.
 
Regardless of the amount of the refund I wouldn't be entering my details into that page.

Would Skrill "legitimately" use this iffy hosting platform to put people off claiming the refund? ?
Thing is I emailed skrill directly from there website - not a cloned website - the official one - they responded saying it was (is) a legit url - if anyone wants to contact skrill to double check maybe that would help
 
Anyway I havent given any details as no time as of yet - but will call skrill directly later today to check the URL - with a real person.
 
So yeah, ill watch Skrill's public website about the action, and i stamp out a page in where i can fetch those details. Ill grab a email list and i start mailing. In matter of days ill have quite some applications submitted that i can use for whatever purpose i'd wanted to.

Above is a none-official URL. If you submit details into that 99.9% it's a not official skrill thing.

This is the thing, you don't have to submit or enter any details, the refunds are automated and require no user interaction.

Plus Skrill users have already provided all their personal information etc at the registration stage.
 
This is the thing, you don't have to submit or enter any details, the refunds are automated and require no user interaction.

Plus Skrill users have already provided all their personal information etc at the registration stage.
Only it seems if you have an active skrill account which I dont. Which is why im questioning them on the page they gave asking for iban /bank copy. which i aint sent. But only way to know for sure is when I call them - which will do at some point.
 
Only it seems if you have an active skrill account which I dont. Which is why im questioning them on the page they gave asking for iban /bank copy. which i aint sent. But only way to know for sure is when I call them - which will do at some point.

Had to make a phone call to them couple of times in years gone by to sort a couple of things out.

Put doing it off, over and over thinking "This is going to be a nightmare and I won't get things sorted"

However I was pleasantly surprised and they spoke full English and understood my query, no speed of light resolving matters but they did sort everything in a fair time frame.
 
So yeah, ill watch Skrill's public website about the action, and i stamp out a page in where i can fetch those details. Ill grab a email list and i start mailing. In matter of days ill have quite some applications submitted that i can use for whatever purpose i'd wanted to.

Above is a none-official URL. If you submit details into that 99.9% it's a not official skrill thing.

I was thinking this, too. If it's an email that many have received legitimately from various companies, its not hard for someone to copy the email contents and send their own version of the copied email, with an added link to try to obtain bank details. I'd be pretty suprised if nobody is trying that exact scam with these exact emails due to the apparent volume of these emails from multiple companies, making it easier to find a target because everyone assumes that their all doing it so they must all be legit.

@Jono777 sure, the refund is automatic, and you only need to contact them if needing to reactivate an inactive skrill account, as it says, in order to withdraw the refund. . But it does provide a link with the option to "provide bank details". Never assume! ;)
 
Salesforce is also very legitimate. Loads of companies use it. Saves setting up their own portals and stuff, though it does lots more. You were of course right to query with Skrill :)
 
Well spoke to Skrill they confirmed the link is legitmate so unless the phone lines have been hacked - then it does seem legit and yes salesforce is a legit CRM. So as odd as it might seem that skrill decided not to host the document upload portal on their own server it does seem that it is a legit site they have directed users who no longer have open skrill accounts to claim the refunds.
 
Regardless of the amount of the refund I wouldn't be entering my details into that page.

Would Skrill "legitimately" use this iffy hosting platform to put people off claiming the refund? ?
I hear what you say but it seems skill have indeed used this hosting platform for some refunds. I will triple check by calling again next week but as of today skill online and phone support are all saying the link is correct.
 
To my surprise it is absolutely not a scam, I got my the refund today and used it for a deposit to my favorite casino.

Cheers

Balky
Hi was this a refund to your skrill or did you have to upload bank details /iban etc to the online portal they send in the email ?
 
This whole thing plus the website to upload banking details is NOT a scam.
The reason for the website form is for people such as myself who no longer have a personal Skrill account ( mine was converted to a Business account ) to give them banking details as they cannot pay to an account that is closed.

So if you still have a Skrill account that is active, the refund will be paid there, but if your account is closed, then you will need to complete the form for Skrill to pay the refund to your bank account.
 
if it looks like a scam, smells like a scam, then this is it
Hi got an email today from news.skrill (.com)

see image just wondering if the URL or email is a scam ? its asking for bank details to refund me for errors on currency exchange rates - thing is aint used Skrill in probably 10 or 12 years - just wondering ? site seems secure but you never know .
cheers

View attachment 181174
if it looks like a scam, smells like a scam, then this is it
 
This whole thing plus the website to upload banking details is NOT a scam.
The reason for the website form is for people such as myself who no longer have a personal Skrill account ( mine was converted to a Business account ) to give them banking details as they cannot pay to an account that is closed.

So if you still have a Skrill account that is active, the refund will be paid there, but if your account is closed, then you will need to complete the form for Skrill to pay the refund to your bank account.
It's a very lazy way of doing it. They could have easily developed a data capture form on their own site, hosted by them, which would give people more reassurance that it's a real website. But that would take time and cost them more perhaps?
 

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