Redbet

[dunover]

I have made a w/d and said it was successful, though the way the last 15 hours have gone I wouldn't be surprised to see the funds returned to the casino account again.

Yes, this happened once to me. I withdrew 200-odd e and 20 minutes later (shows they are quick processing!) it suddenly appeared back in my game! It turned out I still had 29c of bonus funds left from some free spins, so had to forfeit the 29c and do the withdrawal again, then it was OK.

 

[kerry888]

Hiya

Is anyone still having problems, as ive deposited again today and im still having to constant refresh especially on the casino blue games?

 

[Redbet-Adam]

Hiya

Is anyone still having problems, as ive deposited again today and im still having to constant refresh especially on the casino blue games?

Hi Kerry,

The problem is still there. It's not as bad as yesterday but it's not gone away.
We've made some tweaks and updates to parts of the effected database which has helped but not solved it.

We're hoping the issue should be fully resolved at some point tomorrow.

Either way, I'll keep you all updated.

Adam

 

[hoff1985]

horrible lags and issues since 2 hours

 

[hoff1985]

and now disconnects all 30 seconds.... sooo annoying

 

[Tirilej]

and now disconnects all 30 seconds.... sooo annoying

This thread is talking about the same issues since yesterday, and the rep have explained that it won't be fixed until tomorrow.

Maybe you should have waited

 

[MightyDuck]

It's still very laggy on my end. It has very slightly improved but it's far from good.

 

[dunover]

I have had a couple of disconnects and the games of ALL softwares are running slow.

Withdrawals are weird.
2 Made at REDBET and processed in minutes Friday evening.
1 made at WHITEBET later circa 22:30 and still NOT processed 18 hours later on Sat 30th. 16:30!

WTF???

P.S. Thanks for the little bonus Adam, made a nice little w/d from Redbet...

 

[Greigssy]

Microgaming slots currently disconnecting after a few spins, Netent up to 5 seconds a spin and WMS seems to be running normally with dead spins and dead bonuses.

Quickfire platform seems to be throwing a wobbler at a few sites this past week.

 

[dunover]

WITHDRAWAL ISSUES!

OK, has anyone noticed this:

I always deposit/withdraw to NATWEST debit card. Say I withdraw and it's processed in 10 minutes (usually is!) I receive funds 2 working days later, i.e. on Wed evening it'll be in bank Friday.

On a Sun. evening, Tuesday.

Something odd this week. Made 2 w/d's Sunday evening, not in my bank account Tuesday as normal for that time, or today (Wed)!

A banking or processor issue, because my Sunday deposits also have NOT left my bank account!

Usually if the deposits and w/d's are done the same day, they go out of and into my bank the same day.

So 3 days and neither my deposits cleared or w/d's refunded.

Anybody??

 

[spintee]

OK, has anyone noticed this:

I always deposit/withdraw to NATWEST debit card. Say I withdraw and it's processed in 10 minutes (usually is!) I receive funds 2 working days later, i.e. on Wed evening it'll be in bank Friday.

On a Sun. evening, Tuesday.

Something odd this week. Made 2 w/d's Sunday evening, not in my bank account Tuesday as normal for that time, or today (Wed)!

A banking or processor issue, because my Sunday deposits also have NOT left my bank account!

Usually if the deposits and w/d's are done the same day, they go out of and into my bank the same day.

So 3 days and neither my deposits cleared or w/d's refunded.

Anybody??

I take it the money has come of your available balance? If so than my guess is a processes issue / delay on there side, Wouldst worry to much. When i used to play at betat the funds did not even come of my available balance It was just took a few days later as if I I made an instant transfer, so could of made as many deposits as I wanted as nothing was coming out my bank, so if my bank was 0 no doubt I still could of made deposits, That was a window for many of scams, Did inform them on many of occasions but they did not want to know,

 

[Jono777]

That sort of thing has happened to me hundreds of times over the years across various sites/casinos. Either the funds do not come straight off the available balance of my bank or they reappear as available credit 2-3 days AFTER the deposit was made.

Used to be a hell of a lot with Vegas Partner Lounge and DigiMedia transactions.

I was informed at the time that if the 3rd party did not 'accept the funds' in their 'appropriate manner' (whatever that means!) then the payment would be refunded to the original card (my bank card) this happened over and over again but eventually the payment would 'physically' go from my account as much as 5-6 days later!

Was also told that it was sort of a 'trust' scenario where the player (or 'I') was credited with the deposit funds and that a 'none physical' guarantee that my bank would actually pay/make sure the funds were available was in place the moment the deposit was 'confirmed'

When these funds regularly reappeared (in my bank account/visa) they were actually genuine 'withdrawable cash' nothing 'ear marked' or did not form part of a phantom balance.

It was as I say 5-6 days later the deposit value(s) would come off the actual balance. If I'd emptied my account on the rare but odd occasion then it did not send me O/D either, just the amount outstanding would disappear off my next credit to the bank (Wages/Withdrawal etc)

Hope this makes sense cos I got more and more confused the more I typed.......

 

[dunover]

Yes, the deposits are off of my 'available balance' as they have been since I made them Sunday. But the bank still hasn't confirmed the transactions by removing them from my balance, nor have I got the card refunds yet.

So I'm skint until Friday (payday) or tomorrow if the w/d's arrive then.

Non-stop hassle this gambling malarkey. Last time they 'missed' a w/d I made and left it 'awaiting process' for 2 days but Adam sorted it, appears they missed it.

 

[The Viking]

I have notice a delay in Neteller payouts as well, my last 3-4 have been between 10 and 37 hours
used to be within 4 hours no exceptions , and now they have the bonus issue when you have to ask for it manually.
so i am put off a bit from them as thinks are right now.

 

[dunover]

I have notice a delay in Neteller payouts as well, my last 3-4 have been between 10 and 37 hours
used to be within 4 hours no exceptions , and now they have the bonus issue when you have to ask for it manually.
so i am put off a bit from them as thinks are right now.

Yeah, I gave up on the bonuses, don't even bother attempting to enter them now, have missed hundreds of euros worth now.

 

[Redbet-Adam]

Bonus codes

Hi everyone,

The issue with the bonus codes not working for some of you is currently being fixed. We've identified the cause of the problem and we're just waiting on the fix to be put in place. I'll let you all know once the problem has been resolved.

Adam

 

[Jhonson90]

I take the opportunity of the presence of Adam to thank again, closed the account on Redbet in October last year but
over time I realized that the Redbet VIP program is the best , in many casinos do not exist or is significantly lower ,
so I asked for the reopening of the account, Adam was generous with bonus with me, I have not forgotten.
Cheers.

 

[dunover]

Yes, the deposits are off of my 'available balance' as they have been since I made them Sunday. But the bank still hasn't confirmed the transactions by removing them from my balance, nor have I got the card refunds yet.

So I'm skint until Friday (payday) or tomorrow if the w/d's arrive then.

Non-stop hassle this gambling malarkey. Last time they 'missed' a w/d I made and left it 'awaiting process' for 2 days but Adam sorted it, appears they missed it.

UPDATE - received both w/d's and deposits cleared today. Weird, all took 2 days longer than usual.