Hello,
Im having some real issues with redbet and im not sure if anyone here could help?
I signed up, asked on chat about verification before depositing, was told I didnt need to verify. Deposited with me skrill wallet. Did a few more deposits then over a week later tried withdrawing to skrill. I received an email asking for the following: ID, POA (Energy bill), Skrill and a selfie holding my ID (Never been asked for this before). I provided, everything and two selfies. I then had to chase on email as my account was locked? So could only email in. Redbet finally got back and asked for another POA, ID on different background, selfie on different backgound! I was not happy but provided it all. Another week went by, I chased. They came back saying they need another POA? I explained I had sent them my electric bill, bank statement pdf and had nothing else? They are now ignoring me and I don't know what to do? I have sent them so much stuff and they are being so rude and difficult.
Does anyone have any advice? Thank you.
Danielle
Im having some real issues with redbet and im not sure if anyone here could help?
I signed up, asked on chat about verification before depositing, was told I didnt need to verify. Deposited with me skrill wallet. Did a few more deposits then over a week later tried withdrawing to skrill. I received an email asking for the following: ID, POA (Energy bill), Skrill and a selfie holding my ID (Never been asked for this before). I provided, everything and two selfies. I then had to chase on email as my account was locked? So could only email in. Redbet finally got back and asked for another POA, ID on different background, selfie on different backgound! I was not happy but provided it all. Another week went by, I chased. They came back saying they need another POA? I explained I had sent them my electric bill, bank statement pdf and had nothing else? They are now ignoring me and I don't know what to do? I have sent them so much stuff and they are being so rude and difficult.
Does anyone have any advice? Thank you.
Danielle