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Redbet pending withdrawal

Discussion in 'Payment Processing Issues' started by Scott1988, Aug 4, 2018.

    Aug 4, 2018
  1. Scott1988

    Scott1988 Newbie member

    Location:
    Newcastle
    Hi all,

    I had only used redbet once before where I deposited £20 and ended up taking £20 back out and the withdrawal was approved the very next day.

    On the early hours of Tuesday morning I deposited £110 over three deposits and ended up withdrawing £230. It has been over 4 days now and the withdrawal is still showing as pending. I've contact support a few times but they just say it's with with payments team and will be done shortly... they can't give me a timescale?

    This isn't normal surely? Over 4 days to just approve a payment.

    I wouldn't mind if they needed some info to verify my account etc but they haven't even contacted me.
     
  2. Aug 4, 2018
  3. NeverLucky

    NeverLucky is actually lucky sometimes

    Location:
    Germany
    Scott1988 likes this.
  4. Aug 4, 2018
  5. Scott1988

    Scott1988 Newbie member

    Location:
    Newcastle
    Thank you, I wasn't sure how to find the correct rep. I have now sent them a message so hopefully it gets sorted.

    If nothing happens until Monday that will be over 6 days sitting as pending with no contact which I don't really think is acceptable.
     
  6. Aug 4, 2018
  7. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    Hi Scott,

    They normally pay out quite fast.
    I use Skrill 95% of the time for my deposits and play at Redbet myself sometimes.
    I must check my records but I never had to wait more than a few hours.
    Not sure if anything changed in their withdrawal processes recently but the do have a rep here as already stated in previous comment.

    Try to send him a message and see what is going on.

    Hope you will get your funds soon! :)
     
    Scott1988 and NeverLucky like this.
  8. Aug 4, 2018
  9. Scott1988

    Scott1988 Newbie member

    Location:
    Newcastle
    Just checked and they have approved my withdrawal ... wonder if they seen this thread!

    Last time I will be playing on Redbet though... shocking amount of time to approve a withdrawal.

    Thanks for the help guys
     
    Jasminebed likes this.

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