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Redbet pending withdrawal

Discussion in 'Payment Processing Issues' started by Scott1988, Aug 4, 2018.

    Aug 4, 2018
  1. Scott1988

    Scott1988 Newbie member

    Hi all,

    I had only used redbet once before where I deposited £20 and ended up taking £20 back out and the withdrawal was approved the very next day.

    On the early hours of Tuesday morning I deposited £110 over three deposits and ended up withdrawing £230. It has been over 4 days now and the withdrawal is still showing as pending. I've contact support a few times but they just say it's with with payments team and will be done shortly... they can't give me a timescale?

    This isn't normal surely? Over 4 days to just approve a payment.

    I wouldn't mind if they needed some info to verify my account etc but they haven't even contacted me.
  2. Aug 4, 2018
  3. NeverLucky

    NeverLucky is actually lucky sometimes

    Scott1988 likes this.
  4. Aug 4, 2018
  5. Scott1988

    Scott1988 Newbie member

    Thank you, I wasn't sure how to find the correct rep. I have now sent them a message so hopefully it gets sorted.

    If nothing happens until Monday that will be over 6 days sitting as pending with no contact which I don't really think is acceptable.
  6. Aug 4, 2018
  7. lotusch

    lotusch Megaways Slots, as useless as salt in your coffee webby PABaccred mm2

    Marketing Assistant
    Dún Dealgan
    Hi Scott,

    They normally pay out quite fast.
    I use Skrill 95% of the time for my deposits and play at Redbet myself sometimes.
    I must check my records but I never had to wait more than a few hours.
    Not sure if anything changed in their withdrawal processes recently but the do have a rep here as already stated in previous comment.

    Try to send him a message and see what is going on.

    Hope you will get your funds soon! :)
    Scott1988 and NeverLucky like this.
  8. Aug 4, 2018
  9. Scott1988

    Scott1988 Newbie member

    Just checked and they have approved my withdrawal ... wonder if they seen this thread!

    Last time I will be playing on Redbet though... shocking amount of time to approve a withdrawal.

    Thanks for the help guys
    Jasminebed likes this.

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