- Joined
- Oct 3, 2011
- Location
- bris-vegas
Hi all and Happy New Year! I haven’t been here awhile (which is a good thing ... no offence to all the lovely people here lol). I’ve been happily playing at RedBet over the last few months. Great payout times... super nice chat service...
BUT... have had some issues with the software. To begin with it was the live casino. I expect things can go wrong when its live but the issues I had were odd. I’d place bets on immersive roulette in plenty of time and several times I would get a message saying bets weren’t received in time. Wouldn’t you know it when that happened one of my numbers would come up. That happened heaps of times. I wouldn’t have minded if the same had happened and it wasn’t one of my numbers. But every single time I got the error then it was one of my numbers. One or 2 times I expect to be a coincidence but not after several.
I wrote to chat and they told me it would be forwarded. After 2 sessions of this I did receive a weak explanation... it wasn’t an explanation really. But I made the decision to just not play the live casino again.
Now here is why I am writing. Over the last 3 weeks Mega Moolah The Dark Knight has not loaded in redbet.... kept coming up with a 212 error.
Wrote to chat but they could not tell me what the error was... “will be forwarded to the rightful department” is the standard reply.
On New Years Eve... yay the game loaded. Happily playing along and then I get the Jackpot Bonus... make my selection ... and wouldn’t you know it? Error 212... again! Write to chat... obligatory reply “will be forwarded to the rightful department”. Who knows what I could have won? It may have been the mini or the mega jackpot!
But as I knew the game had been playing up I wasn’t too cross about it.
Until today (haven’t played since New Years)... I play Mega Moolah... the lion version which loaded and played fine... got the Jackpot Bonus ...and all of the above was repeated!!! I get the same error!! Again, who knows what I could have won. But it really doesn't matter! It's the fact that it isn't working as it should.
No good writing to live support as they are hopeless when it comes to these errors, as is their tech department who have not gotten back to me about the error with The Dark Knight!
Am done with RedBet... which is sad because I like to play there. But these errors just aren’t acceptable.
I would like to hear from the rep who can explain.
BUT... have had some issues with the software. To begin with it was the live casino. I expect things can go wrong when its live but the issues I had were odd. I’d place bets on immersive roulette in plenty of time and several times I would get a message saying bets weren’t received in time. Wouldn’t you know it when that happened one of my numbers would come up. That happened heaps of times. I wouldn’t have minded if the same had happened and it wasn’t one of my numbers. But every single time I got the error then it was one of my numbers. One or 2 times I expect to be a coincidence but not after several.
I wrote to chat and they told me it would be forwarded. After 2 sessions of this I did receive a weak explanation... it wasn’t an explanation really. But I made the decision to just not play the live casino again.
Now here is why I am writing. Over the last 3 weeks Mega Moolah The Dark Knight has not loaded in redbet.... kept coming up with a 212 error.
Wrote to chat but they could not tell me what the error was... “will be forwarded to the rightful department” is the standard reply.
On New Years Eve... yay the game loaded. Happily playing along and then I get the Jackpot Bonus... make my selection ... and wouldn’t you know it? Error 212... again! Write to chat... obligatory reply “will be forwarded to the rightful department”. Who knows what I could have won? It may have been the mini or the mega jackpot!
But as I knew the game had been playing up I wasn’t too cross about it.
Until today (haven’t played since New Years)... I play Mega Moolah... the lion version which loaded and played fine... got the Jackpot Bonus ...and all of the above was repeated!!! I get the same error!! Again, who knows what I could have won. But it really doesn't matter! It's the fact that it isn't working as it should.
No good writing to live support as they are hopeless when it comes to these errors, as is their tech department who have not gotten back to me about the error with The Dark Knight!
Am done with RedBet... which is sad because I like to play there. But these errors just aren’t acceptable.
I would like to hear from the rep who can explain.
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