Feedback Redbet Live chat agent Clueless

ESCJAMIE

He/Him. High Voltage Only
MM
Joined
Aug 17, 2018
Location
UK South west
So I though id check to see if funds have been sent, Then I checked my account Mid chat with agent and this is the following conversation. Agent left the chat when I told them they was wrong haha

Screenshot (715).png
Screenshot (716).png
Screenshot (717).png
Screenshot (718).png
 

Attachments

  • Screenshot (717).png
    Screenshot (717).png
    399.4 KB · Views: 6

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Probably the site i play at the most but yeah, their Live Chat/Support isn't great - in that other thread from before i continually asked them why RBS Trustly wasn't available and despite 3 members of staff coming back to me I'm still none the wiser as A. Every site i use has it as an option, so it's not the country and B. Why on earth is it a withdrawal method then.

Best one i had, upon getting a 250% CASH match, was me asking A. did i have to wager it if it's cash and B. Can i play DOA if it's cash. The reply i got back was 'Sorry, I don't know what you're asking':eek2:
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
CS aren't usually clued-up about these things. They don't recognize/ acknowledge the following terms:

Wagering, bonus, DOA, KYC, reloads, Source of Wealth, loyalty, e-wallets & Dianne Abbot

Everything else you're A-ok :thumbsup:
 
Top