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Redbet first deposit issue

Discussion in 'Online Casinos' started by asparkes15, Apr 30, 2015.

    Apr 30, 2015
  1. asparkes15

    asparkes15 Banned User - douchebag troll - threatening member

    Occupation:
    sales
    Location:
    grimsb
    So, I was recommended Redbet through the reviews on here and my first experience has been frustrating to say the least. The staff seem friendly but they do not seem to have much control over things. Apparently my deposit is going a security clearance, and has been taken out my account but isn't showing on my redbet account. I get it's a waiting game but come on still not approved? No other casino has done this to me. I get i may have been a little rude to said customer support but I'm a little frustrated. Anyone else have this issue?

    Redbet first deposit issue: Screenshot 2015-04-30 at 20.54.44.png,Apr 30, 2015 Redbet first deposit issue: Screenshot 2015-04-30 at 21.29.23.png,Apr 30, 2015
     

    Attached Files:

  2. Apr 30, 2015
  3. dontknowtobet

    dontknowtobet Dormant account PABnononaccred

    Occupation:
    Nada
    Location:
    Planet Earth
    They are doing this with 1st time deposit, to ensure it's not fraudulent - once you're verified you will be able to deposit instantly as many times as you want.
    Source: Been one of their customers.
     
  4. Apr 30, 2015
  5. asparkes15

    asparkes15 Banned User - douchebag troll - threatening member

    Occupation:
    sales
    Location:
    grimsb
    Indeed, but it says on their site, "*) For security reasons, we need to verify the identity of all credit card holders before approval. This procedure normally takes a few minutes. Please make sure that your personal details are correct, otherwise we will not be able to accept your card." It's been 4 hours.
     
  6. Apr 30, 2015
  7. barbara12

    barbara12 Senior Member

    Occupation:
    Retired
    Location:
    Canada
    Never happened to me. Deposit was instant.
     
  8. Apr 30, 2015
  9. Mouche12

    Mouche12 Kitty Lover PABnononaccred PABnonaccred PABnoaccred

    Occupation:
    Translator and facilities manager
    Location:
    Amsterdam
    Did not know about this one, but I never deposit using credit/debit cards, Neteller only - and Redbet does not have a prior verification in place for first-time Neteller deposits in my experience.
     

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