Hmm I have registered and played and games seem ok just think there support process is a little to be desired Thai casino only operates basically a 9to 5 Monday to Friday operation uk time if you need any support like I did on a Friday the time had just got 5.40pm there is no support I had to wait untill Monday after 9am.to.get the help i needed all.emailsmgo unanswered live support is shut and phones are dead
I find this a little.off for my personal play enjoyment and they really need to address this problem.surly as online entertainment support I as general.open 247 7days aweek
So for myself I shall not be returning as issues arrise arise and help is needed then I like it to.be there
Nope 9am monday when its back which is SHOCKING
No live chat?.. if not you will have to wait until the morning sadly.
For the Customer Service being closed over the weekends and into the evening, I do agree with you that it is not ideal. It is something that we are working on to extend our coverage and provide the best possible customer service experience for our players. Which I believe that we do provide, if you have a look some of the comments in this tread I think that validates my statement here. We are a small team, and therefore it is not possible for us to be open 24/7, 365 days a year. However please be rest assured we are constantly monitoring messages over the weekend and evenings and any high priority messages do get investigated and responses for customers will be made available no matter when they occur. And we do try to get back to lower priority messages over the weekend and evenings the best that we can during these periods.