Your Input Please Red Queen casino closing

ChrisReid_RQC

I-Gaming Industry Representative
Joined
Nov 16, 2015
Location
United Kingdom
Hi Everyone Just confirming that this is the case and as of the 01/11/2018 Red Queen Casino has decided to cease operations, after this time all game play on the site will cease but the site will remain online so that customers will be able to access and withdraw any remaining funds. This is due to a strategic decision taken by the Easigames board. The company hasn’t taken this decision lightly and several factors have led to this outcome. A shift of company emphasis and resources towards the wider group will be taking place in its absence.
 

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
This has to be one of the fastest casino accreditation and closing ever. Always sad to see a decent casino close. Too many shysters out there and not enough good ones. It's a pity.
 

Nicola

Closed Account
Joined
Jan 22, 2013
Location
Malta
Very sad news. Can't think of anything negative to say about Red Queen. For years its been a great place to play, fast withdrawals etc.

Where I first discovered Thunderkick slots. Remember losing £2k on that damn Birds on a Wire slots - that was even before it got nerfed!
 

Playford7

Meister Member
MM
Joined
Jul 10, 2016
Location
North east England
Was this not recently accredited?.. sad to see them fold, but accreditation one minute and closed the next hardly fills me with confidence regarding so called accredited casinos.
 

ladyhawke

Senior Member
Joined
Sep 23, 2016
Location
Here, There, Everywhere.
Was this not recently accredited?.. sad to see them fold, but accreditation one minute and closed the next hardly fills me with confidence regarding so called accredited casinos.
A very strange, and unfair, comment. The rep stated that: "the site will remain online so that customers will be able to access and withdraw any remaining funds." So it is not as if the casino is doing a runner with players' funds, which seems to be what you are implying.
 

Playford7

Meister Member
MM
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Jul 10, 2016
Location
North east England
A very strange, and unfair, comment. The rep stated that: "the site will remain online so that customers will be able to access and withdraw any remaining funds." So it is not as if the casino is doing a runner with players' funds, which seems to be what you are implying.
Really!?.. not the case at all. Hardly a place I’d ever trust...so what you can get your OWN winnings. Should be like that as standard, not a good thing.
Glad I never deposited at such a poor casino with terrible management.
 

davehopkins

Newbie member
Joined
Jul 13, 2017
Location
Leeds
Missed this thread and just deposited, then tried to play and got the message onsite that it was closing. Requested withdrawal, hopefully that will come through. @ChrisReid_RQC is there a way to stop taking deposits while still allowing withdrawals?
 

ladyhawke

Senior Member
Joined
Sep 23, 2016
Location
Here, There, Everywhere.
Really!?.. not the case at all. Hardly a place I’d ever trust...so what you can get your OWN winnings. Should be like that as standard, not a good thing.
Glad I never deposited at such a poor casino with terrible management.
So because casino management decided to cease operations for a particular casino, just after they became accredited, for reasons explained by the rep, and in circumstances where there is no indication of rogue behaviour at all, you decide to throw all accredited casinos under the bus?

OK.
 

ChrisReid_RQC

I-Gaming Industry Representative
Joined
Nov 16, 2015
Location
United Kingdom
Missed this thread and just deposited, then tried to play and got the message onsite that it was closing. Requested withdrawal, hopefully that will come through. @ChrisReid_RQC is there a way to stop taking deposits while still allowing withdrawals?
Hi David

I am sorry about that and don't worry i have approved your withdrawal this morning and it should be with you in 3-5 working days as normal. We have left the depositing facility on the site due to the fact that most of the customer funds that we currently hold are below our minimum withdrawal threshold and also the way that our merchant services work, which is on a one in one out basis. Having this facility available makes it as easy as possible for customers to withdraw their remaining funds in these circumstances.

However i have taken your comments on board and i will put a notice on the deposit page for anyone else that might be confused.

Cheers

Chris
 

Playford7

Meister Member
MM
Joined
Jul 10, 2016
Location
North east England
So because casino management decided to cease operations for a particular casino, just after they became accredited, for reasons explained by the rep, and in circumstances where there is no indication of rogue behaviour at all, you decide to throw all accredited casinos under the bus?

OK.
Where did I state all accredited?. Also the only accredited casinos I trust and use have been so for at least 2 years, accreditation is indeed a sign of intent, doesn’t mean after that they will be the same..
there’s many examples of such in here.
 

Biti

Full Member
webmeister
Joined
Jul 24, 2015
Location
Panama-City
So because casino management decided to cease operations for a particular casino, just after they became accredited, for reasons explained by the rep, and in circumstances where there is no indication of rogue behaviour at all, you decide to throw all accredited casinos under the bus?

OK.
In an ideal world casinos should think a bit about the longer term. Not today getting exposure or getting accredited and tomorrow close...

But there's usually a big lag between the owners and the employees of course.
 

ladyhawke

Senior Member
Joined
Sep 23, 2016
Location
Here, There, Everywhere.
Where did I state all accredited?. Also the only accredited casinos I trust and use have been so for at least 2 years, accreditation is indeed a sign of intent, doesn’t mean after that they will be the same..
there’s many examples of such in here.
Where did you state NOT all accredited?

To quote: "hardly fills me with confidence regarding so called accredited casinos." There was no distinction made in your initial post.
 

ladyhawke

Senior Member
Joined
Sep 23, 2016
Location
Here, There, Everywhere.
In an ideal world casinos should think a bit about the longer term. Not today getting exposure or getting accredited and tomorrow close...

But there's usually a big lag between the owners and the employees of course.
I agree. But this is not an ideal world, and there is many a slip between the cup and the lip.

Also, don't forget that accreditation is purely a CM construct, and while it is extremely valuable, its value is limited to those people who happen across the CM forum. Accreditation is not the definitive standard by which all casinos should be judged, much as I wish it were.
 

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