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Red Flush - not happy

Discussion in 'Online Casinos' started by funeral979, Feb 12, 2011.

Tags:
    Feb 12, 2011
  1. funeral979

    funeral979 Senior Member PABaccred

    Occupation:
    retail
    Location:
    Texas
    I am not too familiar with Red Flush, so thought maybe I could get some input from those who play here alot.

    Last nite I made a deposit and started playing for a little while, and eventually was in vegas strip blackjack and tried to make an $11 bet. To my surprise, it would not let me go over $10:mad: I checked all the other blackjack games and they all had a limit of $10! This limit is pretty much useless to me and a joke. I have never had such a low limit at a MG casino. Its always been $200 +

    And, 2 nights before I was playing here and was able to make a $24 bet, so at some point in the past 2 days, my limit was lowered.

    Well support gave me the runaround. When I asked about the low limit, she said it was not the casino but the "authorities":lolup: What authorities, I asked.....the "gaming authorities":rolleyes:

    So i asked why my limit was normal 2 days ago....and had to send her a screenshot to prove it....as she did not believe me and could not see any blackjack bets in my playcheck...even though I was staring right at it.

    Then the story changed, that the $10 limit was for new players.....not true again...I am not a new player. So I cannot play here all weekend while they investigate my account yet again. Really fristrating!! i would never have deposited had I known that I had a $10 table limit.

    Anyone here experience this? Or is my account the only one that the gaming authority fairies decided to visit??
     
  2. Feb 12, 2011
  3. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -

    The authorities :lolup:

    Well...All I can say is that "the authorities" has nothing to do with your bet limit.

    I played some high roller blackjack at Centrebet last year. My start limit at Centrebet was about $500, but it increased when my VIP level increased. As a new customer in Red Flush, I would think your VIP level is low and therfore is your betting level low. but that does not explain why you where able to bet higher the night before, so I dont know:)
     
    Last edited: Feb 12, 2011
  4. Feb 12, 2011
  5. Vegasbum

    Vegasbum Senior Member

    Occupation:
    Teacher
    Location:
    Ontario
    Club World is raising the minumum bet and now Red Flush is lowering the max bet!

    What is going on these days?
     
  6. Feb 13, 2011
  7. funeral979

    funeral979 Senior Member PABaccred

    Occupation:
    retail
    Location:
    Texas
    Was your bet limit lowered?

    Can anyone else check and see if they have a $10 limit on any bj game at Red Flush?
     
  8. Feb 13, 2011
  9. De Beuker

    De Beuker Senior Member

    Occupation:
    Production
    Location:
    Netherlands
    Just checked, my limit is €200.- per hand on single hand blackjack.

    I have an account there for almost 2 years, but hardly ever play there because of the minimum withdraw limit of €100.- and lately because of the horrible software glitches.

    Odd thing I just noticed is that Alaskan Fishing is listed as a single hand blackjack game?:eek2:

    But no €10.- limits here..
     
    1 person likes this.
  10. Feb 13, 2011
  11. max1mike

    max1mike Dormant account

    Occupation:
    carpenter
    Location:
    USA
    i just checked, my limit is $200.

    i should probably be quiet, as i don't need the "authorities" snooping around.:eek2:
     
    1 person likes this.
  12. Feb 13, 2011
  13. max1mike

    max1mike Dormant account

    Occupation:
    carpenter
    Location:
    USA
    also, i'd contact RedFlush Host here. i had a small problem that was handled very quickly. maybe he/she can look into it for ya.
     
  14. Feb 13, 2011
  15. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    i believe the problem stemmed from them giving an automatic 22% bonus and lowering limits for table games to prevent bonus abuse. whenever a bonus is given, some mg casinos have table games limits reduced to $10 automatically.
     
    1 person likes this.
  16. Feb 13, 2011
  17. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    I think Red Flush trys to be a good casino.
    The first time I had a question in Live help I was left waiting over 5 mins for an answer.
    Later I had a question about their T&C that a rep. couldn't answer to my satisfaction.
    Then I emailed this question to Red Flushes support and recieved no reply.

    To be honest I really don't have the time for casinos like this, some people may. I have since uninstalled, closed my account, and blacklisted Red Flush and their sister casino La Vida.
     
  18. Feb 14, 2011
  19. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    LOL - Thanks for the good laugh... 'The Authorities' hahha....

    Sssshhhh now, before the Authorities reduce your max bet to Ummh $2....

    ************************************

    On a more serious note - Casinos that have a MAX bet of $5- $15 or a weekly withdrawal limit of $5k or less have signs that they are underfunded and cannot honor HUGE Wins by multiple players.

    I may be wrong, but why else can't you afford to pay players their full winnings once off (or afford them bigger bets?)? Progressives on the other hand are not from the Casinos' float and therefore wouldn't dent their Capital. We are in 2011, we can deposit as much as we are willing to, but are subjected to $5-$15 max bets and max withdrawals?

    This is not aimed at Redflush (Who according to the Accredited List do not have a max cash out) but at Casinos in general.

    It is pathethic and uncalled for.

    Nate
     
  20. Feb 14, 2011
  21. dazlazz

    dazlazz Experienced Member

    Occupation:
    Prophet
    Location:
    London, UK
    Hi Funeral,

    Why not try one of the Boss casinos which offer between 500 and 1,000 euro BJ max bet? $10 limit is a bit of a joke.

    Regards,

    Daz
     
  22. Feb 14, 2011
  23. Vegasbum

    Vegasbum Senior Member

    Occupation:
    Teacher
    Location:
    Ontario
    My bet limit has not changed. They must be just targeting you Funeral
     
  24. Feb 16, 2011
  25. funeral979

    funeral979 Senior Member PABaccred

    Occupation:
    retail
    Location:
    Texas
    Well unsure why they are targeting me. I have never cashed out. I even sent my documents in in advance. I was looking for an alternative to Villento/Rich Reels as far as Microgaming is concerned....and was hoping this would be a good place to play.

    Unfortunately I am STILL getting the runaround almost a week later now. I was told to uninstall and reinstall the software....still no good. I exchanged a few emails with "senior" Kim. She said the tech team was supposed to look into it and would not be in until Monday morning....well here it is Wednesday.

    But as I always like to look at the positive, I can see that maybe my persistence paid off somewhat. AS you can see from the screenshot below, they generously bumped up my limit a bit:lolup:
     
    2 people like this.
  26. Feb 16, 2011
  27. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    LOL don't spend it all at once ...
    .
     
    1 person likes this.
  28. Feb 16, 2011
  29. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    This is probably the REAL explanation, but where did CS get this completely outlandish story about "the authorities" from. This is not just a lie, it is so very OBVIOUSLY a lie, and drops Red Flush right in the proverbial.

    The ONLY "authorities" relevant to an online casino are the ones that issued their gaming license, which I believe is Malta, hardly renouned for their action in actually imposing ANYTHING on their operators, let alone meddling in trifling concerns about bet limits.

    I challenge Red Flush to PROVE that "the authorities" instructed them to alter the max bet to $10, else I can see no reason NOT to call their CS "liars" in this case.

    CS are the "front line", and can cause HUGE problems when they lie on behalf of a casino. Often it is because they are not knowledgeable enough to invent a lie that "holds water", and it is debunked in a few seconds by more knowledgeable players.

    Don't hold your breath though, because marketing have been "looking into something" for over a MONTH on my account, despite a promise they would "get back to me next week".

    It looks like another lie from CS who SAY that "xxxx is looking into it", but nothing of the sort is happening. I first kept chasing up my issue, but just got broken promises. It was a relatively minor issue regarding a bug I had spotted in the slot "Summer Holiday". MGS are known for the way they handle such things, a "cover up" followed by a quiet fix. The other problems have not reocurred, but I never received ANY of the promised feedback as to what had been done.
     
  30. Feb 16, 2011
  31. WayneRedreturns

    WayneRedreturns Dormant account

    Occupation:
    Affiliate manager
    Location:
    South Africa
    Hi funeral979,

    Please PM me your account number. I would like to look into this on your behalf.

    Regards,
    Wayne
     
  32. Feb 24, 2011
  33. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    Another problem with Red Flush.
    At the time I joined Red Flush their other casino La Vida started sending promotions to my email.
    Since they are associated with Red Flush I'm not interested in it.
    So I went to their live help to unsubscribe. (Even though I never subscribed in the first place.)

    Their live chat button on this page is greyed out.
    And the picture icon of their live chat just redirects you to the same page.
    You can see here: You must register/login in order to see the link.

    Some very poor/low grade service by Red Flush.
     
  34. Feb 24, 2011
  35. WayneRedreturns

    WayneRedreturns Dormant account

    Occupation:
    Affiliate manager
    Location:
    South Africa
    Hi petro,

    Firstly I would like to apologize on behalf of the casino for the inconvenience.

    There is no excuses for this :mad:

    It is being fixed right now. Please send me your account number via PM and I will have you unsubscribed from future offers at Casino Lavida.

    Best regards,
    Wayne
     
  36. Feb 27, 2011
  37. funeral979

    funeral979 Senior Member PABaccred

    Occupation:
    retail
    Location:
    Texas
    Just an update to this yet unresolved issue.

    I am told that I have such a low bet level is because I am a new player (or lowest class or whatever they want to call it). They said that the reason I was able to make larger bets prior to my last deposit was because the system had not yet 'set' my limits:confused:

    Well the fact is, I opened an account with Red Flush 2 or 3 years ago. I believe I made maybe 2 or 3 deposits at that time, then went strictly to Villento/Rich Reels. Now a few weeks ago I decided to explore my options again and give Red Flush another go. I made one deposit, then made another deposit 2 days later.

    Fact is, my limits were always $200 on blackjack until my last deposit. So I guess the system waited a few years to lower my bet limit:confused:

    I wouldn't really bother with this but it just pisses me off that I keep getting different stories/excuses.....not the least of which is the laughable "the authorities have set my limits"

    Again, I am still waiting for ANY member here to step forward and say that they have or had at one time a $10 table limit on blackjack.

    And still no explanation as to why they decided to bump it from $10 to $11.

    I was doing well on my last deposit, had more than doubled it....only to hit the blackjack table and see that I can only bet a measly $10. I had no reason to believe my limits would be lowered, and honestly feel a bit cheated, as I would have NEVER deposited with such a low limit. The casino should have informed me, IMO, if they were going to lower my limit.

    I did ask if I could cash out since I was not happy with the table limit, and was told I could not as the minimum cashout was $100:mad: My baance is long gone now, of course.

    Wayne has not been much help as he keeps redirecting me to Kim (who gave me the authorities excuse in the first place).

    I should also note that my limit on Loaded is $10 ($125 at all other Mgs) and $5 on Bars and Stripes ($250 at all other MGs). The "authorities" do seem to be video poker fans though.....I can still wager a hefty $250 on 100 hand VP:p
     
  38. Feb 28, 2011
  39. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    That's odd, given that the DEFAULT is $125:confused:

    Somehow, you are a "new player" with a much reduced limit on slots and blackjack, yet you are clearly some kind of high rolling VIP that has been granted DOUBLE the usual maximum for the 100 hand VP.

    This is BS in any case, since even NEW players don't have starting limits THIS low, so they are LYING about this AGAIN.

    "the authorities" - BULLSHIT!
    "new player" - BOLLOCKS!

    Next guess?
     

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