Resolved Red Flush - Ignoring My Neteller Timeout Nightmare

badassfraz

Dormant account
Joined
Jun 17, 2010
Location
UK
Hey,

I opened a red flush account a few weeks ago. I tried to deposit £100 but the deposit screen just stalled when I did for ages. Eventually I closed it down myself and £100 had not been credited to my account. However I checked neteller and it HAD been taken from my account there :(. I emailed support and they asked for the NT code. I got that and sent it and heard nothing back. I chased them up again and this time they asked for a screenshot of my neteller account as well, I sent them that and now they ignore my emails! Nothing in my account weeks later and no reply to emails and £100 missing out my neteller :( :(. I cant figure out how to pm the host here how do I do that? Sorry for ranting and making an account on here just to moan but I am worried for my £100 now and would be eternally grateful for some help :(

Fraz
 

anniemac

Ueber Meister
PABnoaccred
MM
Joined
Jan 30, 2007
Location
Texas, USA
Click on the I-Gaming Forum Reps up top and locate the casino rep and click on the name. Profile will come up and there's a message link under the reps name. Choose PM and write a message.

Might want to contact MaxD here and explain what happened. You might need to PitchABitch.
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
Geeze, what else is needed besides a NT transaction number and a screenshot of the actual transaction? A DNA sample?
 

WayneRedreturns

Dormant account
Joined
Mar 1, 2010
Location
South Africa
Hi winbig,

I am not aware of the specific issue and I need badassfraz account number to follow up. I am sure this is being resolved, however I would like to personally expedite the process.

Regards,
Wayne
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
Hi winbig,

I am not aware of the specific issue and I need badassfraz account number to follow up. I am sure this is being resolved, however I would like to personally expedite the process.

Regards,
Wayne

Fair enough :)

But, a week, and with communication ceasing to exist? Doesn't sound good....
 

badassfraz

Dormant account
Joined
Jun 17, 2010
Location
UK
Thanks everyone for replys it gives me hope! I have sent PM now thanks again everyone, will keeo you updated/
 

WayneRedreturns

Dormant account
Joined
Mar 1, 2010
Location
South Africa
Hi badassfraz,

I am pleased to inform you know that your deposit and bonus is waiting in your account.

I would like to apologize on behalf of the casino for the inconvenience. I have been informed by the Finance department that the delay was caused when the balance went into a pending status and did not transfer to your account.

They are automatically applying balances that go into a pending status without the intervention of the player.

Best regards,
Wayne
 

badassfraz

Dormant account
Joined
Jun 17, 2010
Location
UK
Issue now resolved. Many thanks to Wayne who very speedily got my deposit credited. He even added the sign up bonus for me and ensured I got the bonus I signed up for (whch I think is slightly more than currently offered).

Thanks everyone, and Wayne especially.
 
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