Record Breaking £19.2m Fine from UKGC Dished out to William Hill

[Lemon]

There's a massive difference between William Hill and a lot of decent reputable online casinos, not just Video Slots.

William Hill go out of their way to operate slots on 91-92 RTP%, even asking slot studios directly to get their mathematicians to provide such maths if it doesn't already exist. The industry standard these days on new slots appears to be 94-95% which isn't as good as it used to be, but William Hill aren't even happy with that. Apparently they won't even advertise a slot on their front page unless it returns 93 RTP% or lower, because they want to drive as much traffic to the lowest-paying games as possible. They're taking advantage of the working-class punter who doesn't understand or realise that they can get better elsewhere, because they know they can get away with it.

They don't engage with Casinomeister, their TV adverts are invasive (the celebrity shills you get on them should be ashamed of themselves) and their promotions are fucking abominable. And then they get fined £19.2m for a string of egregious breaches of their license to operate, most of which occurred during lockdown where problem gamblers were most vulnerable.

They can get to fuck. Bunch of parasites.

 

[bamberfishcake]

There's a massive difference between William Hill and a lot of decent reputable online casinos, not just Video Slots.

William Hill go out of their way to operate slots on 91-92 RTP%, even asking slot studios directly to get their mathematicians to provide such maths if it doesn't already exist. The industry standard these days on new slots appears to be 94-95% which isn't as good as it used to be, but William Hill aren't even happy with that. Apparently they won't even advertise a slot on their front page unless it returns 93 RTP% or lower, because they want to drive as much traffic to the lowest-paying games as possible. They're taking advantage of the working-class punter who doesn't understand or realise that they can get better elsewhere, because they know they can get away with it.

They don't engage with Casinomeister, their TV adverts are invasive (the celebrity shills you get on them should be ashamed of themselves) and their promotions are fucking abominable. And then they get fined £19.2m for a string of egregious breaches of their license to operate, most of which occurred during lockdown where problem gamblers were most vulnerable.

They can get to fuck. Bunch of fat-cat.

I agree with everything and feel your pain. Not sure the last word might be worth removing, though, even though the cap probably fits

 

[Triple A]

This is currently being reported on BBC News.

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The problems were so severe the commission had "seriously considered" suspending the firm's licence.

It’s not been published to the UKGC website yet, but wow. That fine is pretty big!

Rob

That fine only looks big, they made way more than that 19.2 mil so they still make profits even after they pay fines like these.

 

[Triple A]

William Hill stole 4200 euro of my deposits, I actually managed to climb to 8-10k and I am a Dutch player. They made it nigh impossible to withdraw funds I deposited through Skrill. They were never going to pay me out and fully verifying 4-5 times was just to waste my time. I hate them.

 

[Triple A]

Some players may be trying to pull a fast one, bet not one has reported the failings to the UKGC when they won.
I know some of the fine goes towards compensating sources of funds where fraud has been committed ie theft,
not sure if they compensate players when they deposit using legitmate funds and checks are not made or they were
self excluded.
Think the UKGC should be publishing full details of how the rest of the funds are spent,from what I have read, they dont
because they dont have to.

You damn well know that these people are problem gamblers who in the end will come back and lose it all again. The fact online casinos can allow these types of deposits without checking first is bullshit. Online casinos make big bank from just a small % of players.